I plugged my iphone in for the first time to my computer. I synced it with my itunes and it deleted everything. Now I don't know what to do because I did not even have the chance to back it up! everything is gone please please help me!
I plugged my iphone in for the first time to my computer. I synced it with my itunes and it deleted everything. Now I don't know what to do because I did not even have the chance to back it up! everything is gone please please help me!
When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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Hi,
I plugged my iPhone for the first time to my computer. The iTunes screen automatically came up and asked if I wanted to register/set-up my iPhone as new phone or using the backup from my iPod. Without knowing what was going to happen, I clicked on the backup from my iPod and then I lost everything I already had in my phone: mostly contacts and pictures. Although afraid of the answer, is there a solution to retrieving the info, especially the pictures?
Thank you!by any chance did you do a back up to iCloud? if not there isn't a way to retrieve lost info with out a back up.
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i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.
Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza -
Hi,
Can anyone advise why my brand new iPhone 6 Plus showing Lifetime 2 hrs 41 mins under Settings/Call Time? I did not even use the phone to make call yet!
Thank you.
Regards,
SC.Hi
I meant when they test a percentage of devices as part of quality control - to make sure that a particular batch of phones is defect free and market ready
The Call time is apparently the total time one spends talking on the phone between total resets and wipes
http://forums.macrumors.com/showthread.php?t=1378469 -
My aunt recently upgraded her software to ios 6 and lost all of her contacts. However, when I updated my software this did NOT happen. She hasn't backed up to iCloud, so does anyone know of a way to restore her contacts without the iCloud?
Her contacts would be wherever she put them
The iphone is designed to be synced to your computer or cloud service regularly. If she failed to do this, then they are likely gone. -
Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
my ipad will no longer connect to the laptop. it comes up with usb not recognized. also when trying to connect to the power the first time i connect, nothing, but when i unplug from ipad and plug in a second time it charges
yeah tried all that. the only thing that i havent tried is to delete itunes completely and restart. its the same with the ipad. i havent done a master reset. i just think it has to be something rather simple as it acknowledges that i have plugged in the ipad as it makes the noise it just come up usb not recognized. it shows up as an unknown device that doestn have any drivers
its driving me round the bend at the minute -
I HAVE INSTALLED YOSEMITE AS A TESTER USING MY APPLE ID, APPLE SENT MY BETA 5 AND 6. I WANT TO KNOW WHAT HAPPENED TO BETA 1 TO FOUR? I INSTALLED BETA 5 AND 6, IT WORKED FINE BUT I KNOW SOMETHING IS MISSING OR NOT UPDATED BECAUSE I DID NOT DOWNLOADED ALL THE BETAS. I GO TO SYSTEMS PREFERENCES AND SOME OF THE ICONS IS NOT UPDATED TO YOSEMITE ICONS. IN MY APP STORE I RECEIVE IN THE PURCHASES SECTION BETA 4, I TRY INSTALLING IT BUT NOTHING HAPPENED
Hi ..
Beta testing is finished.
Click: Updage Now here > http://www.apple.com/osx/?cid=wwa-us-kwg-mac-com
You can install Yosemite right over beta. -
I just got a warning that the Itunes that I just downloaded (10.6) could impare or destablize my system- I have had Itunes on my computer before but when I plugged in my Ipod it told me I needed to uninstall Itunes and reinstall itunes all together. Now I don't know what to do. I have a Sony computer that runs on Windows XP and then I have an Ipad, Iphone, and Ipod that I sync everything with What do I do? Do I continue installing? And, if I don't install how will I ever get all my "gadgets" to work properly without being able to download Itunes 10.6? Need Help!!!! I'm not very tech savey...just a grandmother who loves her gadgets:)
What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)
-
My iPad is asking me for a restriction pass code but I have never set one so I don't know what it is. I'm trying to reset the device because I have sold it.
Try erasing the device using iCloud.com - assuming that you were using iCloud and the Find my iPhone app on the device.
What to do before selling or giving away your iPhone, iPad, or iPod ...
if that doesn't work, try recovery mode.
If you can't update or restore your iOS device - Support - Apple -
I am trying to intall iTunes for the first time on my computer/ windows 8. I can get through the installer, then at the end, i'm getting an error: 0x80071A3F ??? Please Help
Hey 78463,
Welcome to Apple Support Communities! I didn't see that particular error message in any documentation, but issues installing iTunes are resolved a majority of the time by completing the troubleshooting steps in the following article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
David -
Please advise how I install the free trial of Adobe Acrobat XI Pro. I started the download process and can see the files in the Downloads folder however the setup screen was hanging so I cancelled. Now I don't know what to do. It goes back to the original download screen
Thanks Pat
I have now brought my daughters laptop into work as she has CS6 so I thought it would be easier to set up her laptop to the work network, set up an email account for her and attempt to email my 270 certificates that way. How wrong was I. First of all Acrobat X Pro would not open so I did a reinstall. Still wouldnt open so I had to find a patch to fix it. I can now open it. When I open Word 2013 and check the options, the PDFMaker is in the active section but when I open word the Adobe toolbar is not appearing. I've opened Acrobat X Pro and have discovered that it's missing a plugin - Convert2AdobePdf (DistillerPI.api) so I'm now in the process to find out how to install this plugin. I have seen through this site that there was a problem with Word 2013 and the Adobe Toolbar which is exactly my new problem. I have to say, after 3 days of trying to perform what you would think is a very simple function, I'm ready to just convert 270 individual pdf's and email them individually, I would have had the job done by now ! -
I turned of iMessage and now I want it back on and it's not working, I have changed my password and now I don't know what to do. Is there something obvious I am doing wrong? I have done this on both of my iPads and it hasn't let me go back on to iMessage on either of them.
iCloud System Status
Current
iCloud: iMessage - Users Affected: Some
11/18/2012 13:34 PSTUsers are unable to use iMessage. Normal service will be restored ASAP.
iCloud: FaceTime - Users Affected: Some
11/18/2012 13:33 PSTUsers may be unable to place FaceTime calls. Normal service will be restored ASAP.
http://www.apple.com/support/icloud/systemstatus/ -
I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac????? Help
Return it.
The requirements are on the box and on the website:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access
http://www.apple.com/iphone/specs.html -
Apple you massive cults. I upgraded to yosemite now it won't let me ubgrade iphoto because 'I did not buy it'- sort it out
Try each of these in order until one works:
Open App Store and click on your Purchases tab. If you're prompted to accept them, then do so.
Put the old ones into the Trash, temporarily. Open App Store and see if you can download them for free from their individual product pages. If asked to buy them, see the next option.
Click here, contact Apple, and wait for a response.
You will have to purchase them using your Apple ID.
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