I purchased a Student/Teacher addition 2 days ago and still cannot download for order number AD004080514EDAU. It is supposed to be 24 hours but there is still no progress
I purchased a Student/Teacher addition 2 days ago and still cannot download for order number AD004080514EDAU.
Adobe promised 24 hours - now 36 so what's happening
Alicemarie if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.
Did you utilize your e-mail address associated with your education organization when making your order?
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Hi, I dropped my i-phone 4 down the toilet 6 days ago and have left it in rice to dry out. When i try turning it on there is no power. I connected to charger and the apple sign appears. After a while it shows iOS6 on screen and then asks me to connect to i-tunes however my i-phone does not appear on i-tunes. Can you advise me what to do next?
Make an appointment at the genius bar and take your credit card. An out of warranty replacement is $199 for a 4S, $149 for a 4.
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Which version of Design Standard are you asking about? I don't think any Creative Suite packages existed in 1993. I think the first CS came out in 2003.
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First, you don't have a 5+ year old 3GS. The 3GS has only been around for under 4 years. In fact, 5 years ago there were NO iPhones; the original iPhone (2 generations before the 3GS) came out on June 29, 2007 - not quite 5 years ago. The 3GS was released June 19, 2009.
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Dear All,
My brother just purchased an ipad4, 5 days ago and the very first day sim tray stuck. When i sent it to jaipur (rajasthan) service centre, they asked Rs 20,000 for repair and issuing new tray. This is the cost of new ipad mini, and they are giving me just one tray. It is also approx. half of the price of new ipad4. Even the new ipad is just 5 days old and should be repaired for free. If not free, is Rs 20,000 is fair?
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Thanks!
[email protected]If the service center determined that the SIM socket was damaged by your brother, as would appear to be the case, and not due to a factory defect, they will charge for replacing the entire iPad, not just for the SIM tray. Apple at this time replaces the iPad for just about any problem, and charges a flat fee for doing so.
If this service center is one authorized by Apple, your brother can try calling Apple Support India at (91) 1800 4250 744 and discussing the situation with them. Ultimately, though, it is the technician's judgement as to what caused the problem, and Apple will usually take the word of the technician when it comes to determination of user-caused damage.
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Hi, my phone was stolen a few days ago and just a few days ago the phone was online and it automatically locked itself since I've put it under lost mode and the thief probably switched off the phone immediately so that I cant locate it. Is it possible for me to have the last known location where he/she turned on the phone so that I can track it down from the last location? Thank you
Correct.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
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If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
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Also, how would I go about downloading certain products like Premiere, After Effects, etc
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I purchased an ipad2 and it doesn't charge using any of the car chargers we use for the iPhone. It connects but then reads not charging.
debraojo wrote:
I purchased an ipad2 and it doesn't charge using any of the car chargers we use for the iPhone. It connects but then reads not charging.
I'm not surprised. Most car outlets do not provide sufficient power for the iPad to charge, but will work fine with an iPhone. Mine does the same thing. -
How to recharge the battery for I-phone4????????????
Hello Marynoemi
Have you tried reset all settings
settings > general> reset > reset all settings
if that doesn't work try following this http://support.apple.com/kb/HT4137?viewlocale=en_US&locale=en_AU
you should probably also try another cable and charger if you have one and if that doesn't work call apple. -
i really need help please im really worried i cant sleep nor play plz give me awnsers soon
- A case makes it harder for the iPOd to disipate the heat that occurs during operation of the iPod. During heavy use like gaming, the iPod can get quite warm.
- I would make an appointment at the Genius Bar of an Apple store since hot warm is hot is subjective. Make sure you bring the case. -
I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!
Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra -
Hi, i have purchased iPhone 5 about 15 days ago, its working well but only one problem that it has is that some time its losting signal and appear as no serves. would you please help me in this reqard. thanks
Well, it could be that your carrier doesn't have a signal when it looses its signal. You could try resetting network settings which might help - Settings/General/Reset/Reset Network Settings. You'll need to set up any wi-fi networks you connect too again. If you're still having issues, contact your carrier.
Good luck! -
So, I got Adobe CC a year ago and I recently downloaded ABOBE CC 2014 at adobes SUGGESTION. When I open After effects it says I only have 4 (and counting ) days left to purchase…………I’m supposed to get it for FREE, right?. It doesn’t happen when I open illustrator and Photoshop CC 2014. Am I doing something wrong? If you’re not the one to contact please refer to the correct person……….the school uses AE CC 2014 so I NEED to have the correct version.
you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not working.
Please help.One of the following steps should help.
1. Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
Restart computer. Relaunch Safari.
2. Enable Plug-ins
Safari > Preferences > Security
Web Content:
Click in the box for "Enable Plug-ins".
3. Check whether you are currently in YouTube HTML 5 trial.
http://www.youtube.com/html5
At the bottom left of the page uncheck the box for
"You are currently in the HTML5 trial".
4. Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the boxes next to all items.
Check the box next to "Remove all website data".
Click "Reset".
5. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
Safari > Preferences > Extensions
Best.
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