I purchased a toshiba laptop in 2013. I also purchased and loaded a word 2013 software package for which I paid $139.99. This software has stopped working and all the valuable documents, presentations, and valuable family photos are now accessible.

My son is going off to college and uses this computer to apply to colleges, write essays, and verify scholarship statuses. This is a great hindrance for my son as well as our family endeavors. I feel very distraught regarding this issue it has held unbearable
consequences for my family. I am just an every day mother of 7 who has striven for success and requires the same out of my seven children. My youngest son Isaiah J. Davis, has exemplary character, determined drive, and admirable enthusiasm. For him to miss
out on any part of his destined future.
I also was suppose to receive Word 10 software as a bonus for purchasing the Word 2013 package. Now I'm really regretting utilizing the software system that I learned to love over the 20 year duration of employment within various customer service fields!
I thought I had a company I could trust and reference to others as a reliable system to utilize.
I don't believe this is how customers, especially paying consumers should be treated and trust me I know.
Mrs. D. Jai' Davis
3611 Limestone Avenue
Dayton, OH 45417
(937) 641-1599

Try repairing Office. If the repair fails, you may have to reinstall the product. See
https://support.office.com/en-NZ/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?ui=en-US&rs=en-NZ&ad=NZ&fromAR=1.
Stefan Blom, Microsoft Word MVP

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Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?

And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O.

HT1751 This was extremely helpful, however, all the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?

All the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?
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This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
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tt2

I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

I know what your'e going through, Gary.   OSX 10.6.7 is an absolute disaster.   Since I upgraded, I've had problems in FCP, Logic, Garageband, even issue dealing with peripheral hardware like external monitors.
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I wish I could give you an answer to your question.   My only guess is that Apple has totally dropped the ball on this one.   In the future they should provide a disclaimer when they offer an upgrade. Something like:   "Caution: all of your software may not function after this upgrade. But go ahead, you'll feel cool that your OS is the latest thing."
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david

Had to reinstall OS and now my "Licensing for this product has stopped working."

Had to reinstall OS and now my "Licensing for this product has stopped working." I have CS3

And that OS is....? You need to tell us at least that much and explain exactly how and why or else this is not going anywhere.
Mylenium

Need help with Photoshop and "Licensing for this product has stopped working" message. Adobe fix isn't working.

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I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
I have had CS3 installed on my computer for over a year. I started having problems about 4 months ago.

I am having similar problem. Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message. So now I can not run Illustrator, Photoshop, or even Adobe Reader. These are properly licensed for about a year. I get "License for product has stopped working". Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days. Was on phone support hold today for over 3 hours before line went dead with no help. What is up with adobe support? Can anyone help?

Need help FLASH not launching and not uninstalling "licensing for this product has stopped working".

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I am having similar problem. Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message. So now I can not run Illustrator, Photoshop, or even Adobe Reader. These are properly licensed for about a year. I get "License for product has stopped working". Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days. Was on phone support hold today for over 3 hours before line went dead with no help. What is up with adobe support? Can anyone help?

HT1414 In syncing my iphone to my itunes account, it proceeds fine until step 6/6 music. Then there is a message that I tunes software has stopped working. This has happened multiple times. I am on a windows 7 Dell laptop. Thank you.

I keep getting the same error message when syncing my iphone in itunes with my windows 7 Dell laptop: The software has stopped working and will be shut down. Can anyone help?

Hey preachit,
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http://support.apple.com/kb/TS1286
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Thanks,
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Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
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Error "Licensing has stopped working" | Mac OS
Gene

I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30

I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30 What do I do?

Uninstall and run the Cleaner Tool
Uninstall Creative Suite 4 and point products (Mac OS X)
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.

Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
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Restart machine and then try to install again.
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Why will photoshop not open after loading it to new iMac computer from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
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Gene

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Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

TS3276 My yahoo.co.uk e-mail account has stopped working on my iMac. Connection doctor states that my connections are OK. Help.

My yahoo.co.uk e-mail account has stopped receiving new mail. I have deleted the account and reinstalled but after receiving a few new e-mails it has stopped working again. I cannot delete mail and my 'sent' box is empty. I can access Yahoo mail via the web but would like to continue using Mail. What setting should I use (my son had a look at the problem and may have altered some specs). Connection Doctor indicates I am connected OK. Any suggestions?

well, everything appears to have resolved itself. Let me put this down in case it is of use to other iphone/gmail types.
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9.0.1 keeps stopping in Win7 with message "firefox has stopped working." all updates are current. Can't find an answer on boards. Help.

This has happened several times over the last week, never before. There is no "crash report" for the dates it is happening. The web pages go all white and I get the error message "firefox has stopped working" and Windows closes the pages.

Perform the suggestions mentioned in the following articles:
* [[Firefox hangs]]
Check and tell if its working.

I purchased a toshiba laptop in 2013. I also purchased and loaded a word 2013 software package for which I paid $139.99. This software has stopped working and all the valuable documents, presentations, and valuable family photos are now accessible.

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