I purchased acrobat standard but have a mac computer. Received response not available for mac only windows. Unable to install on windows with mac

Please direct me as to how to install acrobat standard on mac computer. I had trial basis and now my computer is all fouled up and message received that must be installed on windows computer. How do I handle this dilemma.

If you have Acrobat Standard, it is Windows software. You cannot install Windows software on your Mac.
If it was purchased, get a refund.
If it was bundled, then you just can't use it.

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Just purchased Acrobat Standard, but it does not download on Mac. Is there a work around to this?

I purchased Acrobat Standard while on chat with a representative. They never mentioned that it didn't work on Mac. Is there a version that does?

Hello,
You need Acrobat Pro version for Mac. I would suggest to contact contact Support.
Also, I would recommend to see this article- http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
Regards,
Deepak

Upgraded to Yosemite and cant open iPhoto! Saw an update for app but it won't let me; says not available for this AppleID because it was bought by a diff user or item was refunded. Not so. What now?

UPgraded to Yosemite and now I cant open iPhoto. App says it needs to be updated but yet I cant udate cause it says update not available for this ID cause it was bought by another user (I only have 1 Apple Id) or item was refunded or cancelled. ANY IDEAS? Thnx!

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iLife/iWork applications into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(117328)

HT1420 I have a new computer i can not get it authorized as per intstructions it is an window 8

need to authorize this computer i can not the orginal computer died and is no longer around

Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(80707)

I purchased Acrobat Standard, not realizing it is not compatible with MAC. I need to exchange. I just chatted with a so-called "specialist" who told me to sign in and download the same program. I got the same blasted message. I need help. I need to exchan

I purchased Acrobat Standard, not realizing it is not compatible with MAC. I need to exchange. I just chatted with a so-called "specialist" who told me to sign in and download the same program. I got the same blasted message. I need help. I need to exchange this program for one that is compatible with my MAC. The standard is of no use to me at all. I feel like I have been ripped off

Hi Kargi,
We are working on getting things straightened out for you. You should be hearing from a Customer Care agent shortly.
Best,
Sara

I purchased Acrobat Standard and it's not compatible with Mac OS. What can I do?

Really? How is it that I actually purchased from my Mac and when I went to use/download, and I get a dialog box with "The Adobe Standard edition is not available for Mac, please download on a windows computer?" What is available to work with my Mac?

Hi rohaco13,
Acrobat Pro is available for Mac OS. Please Contact Customer Care--an agent will be able to convert your Standard subscription to a Pro subscription, if you'd like (the Pro subscription does cost a bit more than Standard, however).
Best,
Sara

Hi, I purchased Acrobat Standard XI and received a mail thatthe order has been processed. Installation was fine, but I didn't receive the serial number.

Hi, I purchased Acrobat Standard XI and received a mail thatthe order has been processed. Installation was fine, but I didn't receive the serial number.

If you purchased a subscription, there is no serial number. Sign in with your Adobe ID to license the software.

Purchased acrobat pro but keeps defaulting to adobe reader

Purchased Acrobat Pro but keeps defaulting to Adobe Reader

First things first, let's get Acrobat running. When you get the "trial expired" notice, it's because Acrobat doesn't know you have a subscription. To tell it, you have to sign in to tell it you have a license.

I currently have OS X Snow Leopard and want to Update to OS X Lion, but it says that it is no longer available for purchase. Do I have to go straight to Mountain Lion?

I currently have OS X Snow Leopard and want to Update to OS X Lion, but it says that it is no longer available for purchase. Do I have to go straight to Mountain Lion?

If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena

I purchased Photoshop cs5 a while back in disk form for my old imac. Now my new laptop doesnt have a disc drive... can I get the program onto my new computer? I don't have the box, but have the old computer it's on...

I purchased Photoshop cs5 a while back in disk form for my old imac. Now my new laptop doesnt have a disc drive... can I get the program onto my new computer? I don't have the box, but have the old computer it's on...
also had a friend place inD and Ai on my old laptop and am curious to know how to get it to my new one

As long as you have your serial number, you may download and install
OLDER previous versions http://www.adobe.com/downloads/other-downloads.html

I purchased PSE 13 but have a Vista OS. It was suggested in this chat room that I download PSE 12. I did that & installed. The serial # for 13 does not work. Any thoughts on how I can get a number for PSE 12?

I purchased PSE 13 but have a Vista OS. It was suggested in this chat room that I download PSE 12. I did that & installed 12.
The serial # for 13 does not work. Any thoughts on how I can get a serial number for PSE 12?

Hi
There is a newer version of Resolution+ Plug-in released for an Qosmio X series
[Resolution+ Plug-in v 1.1.2004|http://eu.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=381&selSeries=231&selProduct=7506&sel ShortMod=null&language=13&selOS=all&selType=400&ye arupload=&monthupload=&dayupload=&useDate=null&mod e=allMachines&search=&action=search&macId=&country =all&selectedLanguage=13&type=400&page=1&ID=82406& OSID=30&driverLanguage=42]
try it out...
If it has not been installed properly, try rebooting your computer and reverify.

HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

Purchased acrobat pro but won't open

Purchased acrobat pro but won't open when I sign in

Hi Coloredge,
What operating system are you on, and what happens when you try to open Acrobat? Do you receive any sort of error message? Did you run into any trouble when you downloaded and installed Acrobat?
I look forward to hearing back from you so that we can get to the bottom of this.
Best,
Sara

I purchased Acrobat pro but am asked to log in each time to use it. when i try to log in it runs out of time and says its an internet error which I know its not

I purchased Acrobat pro but am asked to log in each time to use it. when i try to log in it runs out of time and says its an internet error which I know its not

Sign in, activation, or connection errors | CS5.5 and later

I purchased acrobat standard but have a mac computer. Received response not available for mac only windows. Unable to install on windows with mac

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