I purchased Adobe Illustrator and then downloaded it. Now it's telling me that it's expired and that I need to buy it. But that's the first thing I did. So what do I do now?

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Hi, I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario

I created a web page in Adobe Illustrator and I can not seem to load it properly with the hyperlinks

I created a web page in Adobe Illustrator and I can not seem to load it properly with the hyperlinks. Is there a certain extension I should use? HELP!!

Tiger,
Have you sliced the images, converted your design into HTML/CSS and tried to click the links?
Peter

When reading my downloaded paper the Safari page sometimes comes up and I have to press the Home button and start all over again but same thing happens. I even made sure the the paper download was the first thing I did on my Ipad

When reading my downloaded paper the Safari page sometimes comes up and I have to press the Home button and start all over again but same thing happens. I even made sure the paper download was the first thing I did on my Ipad and that no other apps were open.

Have you tried a Reset (No Data will be Lost)
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I've recently spilt a little bit of water on my Macbook Pro 13" and some of it went into the keyboard, the first thing I did was get paper towels and dry it off, everything is except now the speakers sound different, and a little bit lower in volume

I've recently spilt a little bit of water on my Macbook Pro 13" and some of it went into the keyboard, the first thing I did was get paper towels and dry it off, everything is except now the speakers sound different, and a little bit lower in volume, basically the speakers just sound weird, there's no word to describe it, I can't really hear any bass from my speakers

Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

TS2972 First night I was able to watch 2 TV shows (45 min each) with no problems, but thereafter programs will not stream without constant pause to buffer. Weather conditions are ideal and my internet comes from crappy hugesnet, but worked fine the first

First night I was able to watch 2 TV shows (45 min each) with no problems, but thereafter programs will not stream without constant pause to buffer. Weather conditions are ideal and my internet comes from crappy hugesnet, but worked fine the first night.

The speed may have been ok at that time and is too inconsistent/too slow overall. interference may have proven to be more of an issue since as well. If using public DNS that will provide Intermittant results
I'm sure using a hotspot would be fine but it depends on your viewing habits. An HD movie is around 4-5GB. It would also be subject to speed. requirements so best to test to see how it compares.
You would have to check with your Carrier if hotspot it's enabled then just to into your settings and toggle it ON

I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all photos. And I cannot find them anywhere.

I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all 129 photos of my graduation and friends from the past two days. And I cannot find them anywhere, photo stream, ICloud, nothing. Where can I get back my memories?

Were the photos taken by your new iPhone? If so, did you not import them off your phone to your computer (as you would any other digital camera) before the restore? If not, restoring wiped the data off the phone and your pictures are gone.
Sounds like a good time to (re)read the User Guide.

HT1491 I purchased a single and money has been taken from bank but cannot find the music

I bought a single from iTunes store and money has come out of bank but cannot find the music

Hi Tinab127,
The file may have been moved or deleted. For this issue, we will need to refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, I see your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

I cant install itunes it says msvcr80 is missing and I keep trying to re install but it said the same thing

what do i do im really confused I keep trying to install but it does the same thing

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99905)

I purchased Adobe Illustrator CS2 on CD many years ago and now i have bought a new iMac computer it won't let me install from the CD's. How can i use this product on iMac ?

I purchased Adobe Illustrator CS2 on CD many years ago and now i have bought a new iMac computer it won't let me install from the CD's. How can i use this product on iMac ?

Because the Nano was previous synced to another comuter/iTunes library.
See the following:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I recently purchased adobe photoshop and premier elements 12. The premier elements won't download on my pc because it doesn't support a 64 bit??

I recently purchased adobe photoshop and premier elements 12. The premier elements won't download on my pc because it doesn't support a 64 bit??

It's a 64 bit and this is the message I keep getting when I try to install:
*This installer does not support installation on a 64-bit windows operating
system. If you are installing by browsing through the disk content then
please run the setup.exe from the folder “Adobe Premiere Elements 12/PRE
64”. If you are not installing from the disks please download the 64-bit
version of Premiere Elements 12.*
The Adobe folder on my computer has downloads for both 32 bit and 64 bit,
both of which I tried...any suggestions?
Thanks!

I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the progr

I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.

If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID

I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired

I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired and will not let me access it.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Adobe Illustrator does not download. The web page says "Illustrator is downloading now..." but it doesn't finish downloading.

Adobe Illustrator does not download. The web page says "Illustrator is downloading now..." but it doesn't finish downloading.

Hi simplejva,
In your downloads you will find CreativeCloudSet-Up file . Install it on your computer.
You will be prompted to sign in into Creative Cloud.
Just refer this article for installing Illustrator from Creative Cloud :
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope it will help .
Regards
Megha

I purchased Adobe Illustrator and then downloaded it. Now it's telling me that it's expired and that I need to buy it. But that's the first thing I did. So what do I do now?

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