I purchased something in the game but never worked but was charged

I purchased the gem on bakery story but never was refilled.
However, $13.99 was charged to my bank account.
How can I receive my money back?
This is really annoying that they charge something that wasn't even done right.

Contact iTunes using these instructions
How to Get a Refund from the App Store

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Card ani recently bought a giftd i spent some money in a game. i mean i already had the game and i bought something in the game. but i=when i checked to see if i got it,it took my money and i didnt get what i bought

I recently bought an itunes card and i spent some money in a game. i mean i already had the game and i bought something in the game. but when i checked to see if i got it,it took my money and i didnt get what i bought. please help.

Contact iTunes using these instructions
How to Get a Refund from the App Store

TS1424 Hi guys I'm playing kings of Camelot and I'm trying to purchase gems in the game but every time I try it come up with connect iTunes error how do I fix it I have purchases 2 $30 iTunes cards but I carnt use them it's getting very annoying thanks

Hi guys I'm playing kings of Camelot and I'm trying to purchase gems inside the game but it comes up with connect iTunes error could you please help to fix this problem it's getting very annoying cause I just went out and brought a $60 iTunes card

Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info.

HT201304 I want to buy something on the game but I got this message transactions is failed. So, what can I do?

I want to buy something on the game but I got this message transactions is failed. So, what can I do?

This is Not possible.
Apple ID FAQ http://support.apple.com/kb/HE37

TS3297 I keep trying to purchase something in the iStore but it comes up with "Your account is temporarily unavailable" "Store unable to access my account info" But I have checked my account info and everything is up to date.

I keep trying to purchase something in the iTunes Store but it comes up with "Your account is temporarily unavailable" "Store unable to access my account info" But I have checked my account info and everything is up to date.
I have some money from a card still on my account that I would like to use.

This has been an issue with some users for close to 24 hours now. I've been getting the error for the last 5 or so hours myself.
Having problems is understandable, it happens. and if this is related to the iCloud hack reported yesterday it is good to know Apple is trying to fix the issue.
But it sure would be nice if there was an official statement from Apple concerning this.

HT2731 If i purchased coins on a game (doubledown casino) and did not get the coins, but was charged for them what do i do? How do i get the coins or my money refunded?

If i made a purchase on a game(doubledown casino) but never got my coins, but the money was taken out of the account, what do I do? How do I get the coins or my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201359 I purchased gems for the game bingo and they are not there however I received my receipt to my email stating its paid for and it says it is gems purchased for the game pet story but they are not there either..how can this be corrected?

I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you

Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT5622 i want to buy something on a game but it keeps saying your purchase could not be completed. how can i slove this poblem?

i want to buy something on a game but it keeps saying your purchase could not be completed. how can i slove this poblem?

Do you have a valid credit card andhave sufficient funds in there?

HT4009 When I try to purchase something in my game it says please contact iTunes store to complete transaction

Please help...
When I purchase something in my game it says contact iTunes support to complete transaction

I have the same problem but whenever I contact ITunes support I can't find my specific problem.

I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund

I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems

Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/

Is can if buy a gems or something from the game in the Apple store?

I don't have credit card so is can buy a gems or something from the game in the apple store.

If you want to make in-app purchases in a game then you will need a payment method on your iTunes account.
If you don't have a credit card then do you have any of the other payment methods that are available in your country ? Or are iTunes gift cards are available there (they are not available in all countries and they are country-specific, they can only be used in their country of issue) ?

Can someone help me... I tried to purchase something from a game clash of clans and its says purchase can not be completed... Please contact iTunes...

Can someone help me... I tried to purchase something from a game clash of clans and its says purchase can not be completed... Please contact iTunes...

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (most of us on these forums are fellow users, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Do receipts get delivered to your address when you purchase something on the App Store?

When you buy something,does a receipt get delivered to your Billing Address?

Welcome to Apple Support Communities
When you purchase something in the App Store or iTunes Store, you will receive the bill by email, which includes your billing address, your contact information and the order number, but nothing else

I purchased something in the game but never worked but was charged

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