I purchased the sticker from the application LINE and they already deducted the money from my account but I didn't get anything. Who should I contact?
I purchased the sticker from the application LINE and they already deducted the money from my appstore account but I didn't get anything. Who should I contact?
All you can do is contact ...
Apple - Support - iTunes Store - Contact Us
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I bought an iPhone 5S in the USA, however he warmed up and took off the screen, I live in Brazil and they do not give assistance to my device, but I can not go back to the U.S. just to change the iphone, what should I do to solve my problem ?
I live in China as well and my iPhone5s is the model A1530 I bougth outside China. I have the same problem as Nikatnight with the iPhone while the iPad Air (wifi only) is working like a charm. It must be definitely something related to the carrier since I was abroad few days ago and everything worked well.
If you pay attention at the source of your maps, you'll discover they are provided by AutoNavi instead of TomTom and make them appear in chinese with their own border interpretation. Queries are only acceppted in Chinese (p.e. if I type in english "Los Angeles International Airport" it replies it cannot locate it)
I suppose everything will be fine when you'll be out of censorship....
Perhaps iOS Apple Maps are absolutely useless for expatriate in China.
Use Google Maps instead
BTW, I'm surprised how much Apple might prostrate towards hard power Governments.... No matter what, money are always on top! -
Hello , I am registered App Store customer , yesterday I have payed 0,99 $ in hay day app for 130 diamonds , I don't know what happened wile transaction but my bank took from me money but I didn't get anything . i hope you will help me
<Email Edited by Host>Not a good idea to post your email address on a Public Forum. I have asked the Hosts to remove it.
aerolasha wrote:
... took from me money but I didn't get anything . ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
In the customizing toolbars section it looks like you can either have icons and text, icons only or text only.
I'd like to have the toolbar with the back/forward buttons, home button, etc. be icon only and the toolbar below, which is the bookmark bar to be text only. I don't see how to do this.
Thanks.See:
*Bookmarks Deiconizer: https://addons.mozilla.org/firefox/addon/bookmarks-deiconizer/ -
I've forgotten passcode for screen on iphone6. I have also restored the phone as new. It is still asking for passcode. What can I do now that I have not bee given a chance to set a new passcode?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
They are not disabled and when I downloaded them to my firefox on my old laptop (just got a new laptop) it wasnt a problem. They just popped up in the top right corner.
Help?hello KiKiKi, please see if you can move them to your toolbar like it's described in [https://support.mozilla.org/en-US/kb/customize-firefox-controls-buttons-and-toolbars#w_how-do-i-customize-or-rearrange-toolbar-items How do I customize or rearrange toolbar items?]
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HT4009 Ive made an in app purchase but I didn't recieve anything
Hi everyone well I'm playing a game and made an in app purchase but I didn't get anything for it and still waiting for it and yet my money has already gone out of my account. How do I report this to iTunes since I have not recieve the invoice or anything as such?????
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have purchased Line Sticker App, iTunes already took money from credit card $2.49 AUD. But I didn't get any and also nothing show on my Line purchased box.
If you've been charged for the item but not received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Just setting up iCloud on my iMac 10.9.2, my problem is when trying to sign out/off from iCloud it comes up with a verification code that is being sent to my land line, I'd changed the numbers in my Apple ID and they show as changed but the land line number still shows as number that the verification code is being sent, I prompt "Don't have access to this phone" and that's no help at all. The only way I can sign out /off from iCloud is to uncheck everything that I wanted to keep in the cloud????
Thanks in advance for any help.Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password -
I want to burn a blu ray disc from PP CC 2014 and do not have the Encore application. Is there a way to do that?
Here's a free non-Adobe solution as well. It's definitely got a steep learning curve compared to Encore, but from my understanding so far, it may also be more capable. (And it's still being developed, unlike Encore which is dead software.)
Easy BD Authoring, Blu-ray Authoring and Reauthoring | DVDLogic Software -
Hi everyone! I turned on my computer the other day and the icon for Safari was missing from my dock. I looked in the applications folder and it is no longer there. Does anyone know how I can get safari if I have no internet search engine? I
Safari 5.0.6 for Leopard can be downloaded from here:
http://support.apple.com/kb/DL1422
Does anyone know how I can get safari if I have no internet search engine?
How did you post here? -
how if i purchased the game money in the app and they already charged me but i didn't receive those thing that i purchased?
Hi YU TIANCI,
Welcome to the Apple Support Communities! I understand you have purchased content from inside an application on your iPad, but when you try to access that content you get an alert that it has been purchased but not downloaded. We know your credit card has been charged because you contacted the bank. At this point I would suggest reporting the issue to the iTunes Store. The following article will explain how to report this issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
I hope this helps,
-Joe -
How can I download my TV episodes to my Macbook Pro. I bought them from my iPad2, and I looked for them with the same AppleID on iTunes Store and they wont download to my iTunes.
What country are you in ? Depending upon what country that you are in then you might be able to redownload them on your Mac's iTunes via the Purchased link under Quicklinks on the iTunes store homepage
If you're not in a country where TV programmes can be redownloaded then connect the iPad to your Mac's iTunes and use the File > Devices > Transfer Purchases to copy them over from your iPad -
I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there. I have a 1tb hard drive that is mostly empty. By the way I just got this imac used from a reseller.
Mavericks downloads into the Applications folder, where you can install it. Some Mac App Store Troubleshooting information and how to resume a download that was interrupted; some of the information here might get you an answer. Failing that, try contacting Apple Support.
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