I purchased two days ago the conversion utility from pdf to Word. I can't use it and need a refund. My files consist of very unusual font symbols and the conversion doesn't work correctly.

I NEED A REFUND  for the conversion utility that  purchased two days ago.l It is because my files consist almost completely of unusual font symbols that I cannot get into the right place on my current computer. I will have to do the conversion manually. It is not Adobe's fault. How do I obtain a refund?

The subscription has been canceled & refunded. You will get the money within 4 to 5 days. The case # assigned to it is  213516635.
Please feel free to contact in case of any issue.
Regards
Rajshree

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