I put my iPhone into an otter box extender and onto my stereo system, when I plugged it the screen went black, it wont turn on and none of the buttons work.
As soon as i plugged it into my stereo system with the otter box extender attached, ive tried to reset my phone by holding the lock and home button at the same time but nothing happens. After its been plugged in it starts to get warm, but the computer doesnt recognize it and nothing seems to happen.
It could be the battery if it was left in a very hot car or something and now it has practically no capacity.
(Lithium Ion batteries should mever be allowed to get completely flat - they need to retain some energy in order to recharge)
But if you haven't done anything that you think would have damaged the phone, and it is still under warranty, contact Apple and they'll sort it.
Similar Messages
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my iphone fell on the floor and the power botton wont work and also the screen went black i already tried to reset it throun itunes but the phone did not connect and i dont know what to do
You can take it to Apple and get replaced as long as you pay for the replacement.
Allan -
It's not working at all someone help me please, it's URGENT!!!!
I cant get another phone and i don't want to pay to get it fixed, also i have no other phone!!!!!!!!!!!Help Tahlia wrote:
It's not working at all ...
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info here...
https://discussions.apple.com/message/19521062 -
I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?
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Just got my I phone, I used it an after a while the screen went black. I put it on the charger but nothing is on the screen and no lights on. Is my Iphone okay?
Have you tried resetting your iPhone, press and hold the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignoring the red slider, then turn back on. You won't lose any data doing this.
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so i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?
It means you should take it to the Genius Bar. You will no doubt need to buy an out of warranty replacement.
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I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?
1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush -
I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do? How do I get it to work?
Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808 -
How to fix iphone 4 that the screen went black but it is on
My iphone 4 screen went black but the light is on. I can hear the phone rings and other sound from the screen but I can't answer the phone. The screen won't come on. What to do?
Try resetting: Press both the home and on/off buttons for 10-30 seconds, until the Apple logo appears. (No data loss)
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My daughter dropped her phone briefly in water let it sit in a bag of rice for days then it turned on the suddenly it went to a blue screen?!! Plz tell me we can save the pictures
Simple
Apple offer out of warranty exchange for iPhones damaged by user misuse whether in or out of warranty
Apple store genius bar £209 for an iphone 5 on an exchange basis handled on the spot
but make an appointment
but any sign of being opened by unauthorised person ( ie you ) will void any further support of any kind from Apple onthat device -
I went paintballing and i forgot i had my iphone in my pocket. I realized I was getting a call and my phone screen didnt work. It didnt crack it just went black. Everythin else works just not that. What is wrong with it?
try holding and pressing the sleep button and home button together for a few seconds and see if there will be any change in the screen and apple logo should appear after 10 seconds or so if not i guess its a problem with the screen itself maybe darkened pixels or maybe a wire is cut off
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my iphone was charging and then turned off and vant get it back on and tried resetting it with the home button...what can i do??
iPhone User Guide
Try this...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On... -
However, I took some screenshots and when I went to upload the pictures to my Mac, the screenshots uploaded. So I believe my phone still is working but the screen is just not turning on. I tried holding down the home and top button for ten seconds, even longer, but nothing occurred. I am hoping to find a possible solution so I do not have to buy a new phone. Thank you!
The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.
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I've already tried plugging it in to reset-nothing.
I've tried holding the top and home button-nothing.
Plugging it into the wall-nothing.
Using a different cord- nothing.
this is an iPhone 5. with whatever ios system that came with the iphone 5. did not upgrade to the ios 7 yet.Hi jscheilling,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
Judy
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