I received $25 gift card. redeemed to my computer. Clicked Buy on some music. ITunes still is asking for a credit card. How do I redeem?
I received $25 gift card. redeemed to my computer. Clicked Buy on some music. ITunes still is asking for a credit card. How do I redeem?
Is the gift card balance showing in iTunes (upper right of the screen when in the iTunes App Store)? If not, the following may help: Redeeming iTunes Gift Cards and content codes - Apple Support
Similar Messages
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can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have money in my account -yet when I try to buy music it keeps asking for a credit card. I saw that someone else had the same problem -yet no answer.
Yes, it's a bind isn't it. I'm also new, just trying to help my young son download free games, but the amount of personal data that has to be divulged for such a simple task was quite a surprise and somewhat overwhelming.
All to help him with his much wanted iPod which he got for Christmas. Thanks mum! -
How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?
Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574 -
I have a credit from a gift card account shows credit but is asking for a credit card
i have a credit from a gift card as I purchase songs it is asking for a credit card and not using my credit what is the answer for redeeming this gift card
I just got scamed last week with my CC and I adon't feel that when I have a 50 credit in my account that I need to give you my CC number again.
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im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have a $20 credit showing on my itunes account. When I go to purchase it asks for my credit card info. I want to use the credit i have. how do I access it/
1-800-676-2775 apple support tech support 1 800 275 2273
If your computer is on one minute before it freezes, than you have one minute to secure your serial number.
click the apple----->click about this Mac ------> click on version----> until you see the serial number. You may have to do this a couple of times if it freezes before you have all the numbers. A camera might help.
Good Luck -
Help
what is CC? I DONT get a error it goes to billing and it asks for my credit card.I dont have one anymore. BUT I Do have 24 bucks in my account from a gift card. When I try to buy a song it keeps asking for a credit card.......Why wont it just say OK now u have only 22.71 in on account..
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Can someone tell me why apple is asking for a credit card number to download the Free OS X Mavericks?
Yes. This is what it says.
Resolution
You might not be able to see or select the None payment option for one of these reasons. If you don’t want to use a credit card, you can use another form of payment, such as a gift card.
If you have an unpaid balance or payment due
You can't select None as your payment type until you pay your balance. To see which order you need to pay for,view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
If you’re using the iTunes Store or App Store for the first time
If you’re using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
If you’re creating a new Apple ID, you might be able to create an account without entering your credit card details.
If you changed your country or region
When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you canchange your payment information to None.
She hasn't changed countries nor regions, she's not using the either store for the first time, nor does she owe anything. She doesn't have a gift card. She's just a person without a credit card. She did have one, and now she doesn't. -
I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank youLeigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I have 11 updates in my App Store but every time I click the update they ask first my apply ID that would be fine but after they will ask my credit card details since this is only to update. Please help me.
Also, even I would like to download some games it's ok to ask for our Apple ID but in the second time they will ask for the credit card details. Please help meMy younger brother had the same problem. You have to go into settings, app store, details and then change your credit card details to none. If there is no none option, you will have to use a different apple id.
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I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
App store keeps asking for my credit card info for free apps!??
Every time I go to get a free app, I keep getting asked for my credit card info to be updated. If it's free, why is my credit card info needed!?? I don't want to get charged, so I cancel out of the credit card request, it's not worth trying to get unwanted charges taken off. I would write to Apple but for some strange reason they refuse to use email for help. So, guess I will just try here.
Thanks,
JimHello All,
Even I do faced same issue on my iphone 5 recently, because I had updated my credit card details while purchasing 'whats app'. Later on if I try do down load free apps, it started asking me verify payment info..I got frustrated and tried to remove apple id and create the same id and reset networksettings, but issue not resolved.!!
Possible scenarios of it occures:
1. While creating your apple id you might have given credit card info an dlater that got modified/expired
2. Once you buy anything by using credit card that info will be updated to your apple id, so it asks every time
Resolution:
Just remove your credit card details from payment information
setting > icloud > account > payment information -- remove ur credit card info , done done
Then try to download free app, it will only asks for apple password, It will not ask for 'payment verification'
Thank you
Krish
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