I received an email from "Apple Alerts" datareapplesecurity@apple.co.uk Subject: Pending Purchase Notification Your AppleID was used to buy the "H
I received an email from "Apple Alerts" <[email protected]>
Subject: Pending Purchase Notification
Your AppleID was used to buy the "H&C" from the iTunes Store on a Personal Computer or device that had not previously been linked to that AppleID.
This purchase was initiated from the following IP: 217.149.115.181 (Volgograd, Russia).
If you made this buying, you can overlook this email. It was emailed to you just to warn you if you did not make the purchase by your own.
If you did not make the operation, we encourage you to verify your AppleID:
Does anyone know if this is a scam? Sound like a scam to me? Thanks Lu
It's not from Apple, it's a phishing attempt to try and get your account and payment details - forward it to Apple : [email protected] , and then delete it.
If anybody else sees this thread and is unsure whether an email is genuine or not :
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
Similar Messages
-
i tried to install a new os x mountain lion, but the system asked me to provide the apple id and password that was used to buy the os from the apple store online. which i don't have. how do i go ahead to install my new os x on the mC
If you don't have the Apple ID and password, how did you get Mountain Liomn in the first place? Without the Apple ID and password, you'll need to buy it to download it.
Mountain Lion -
Why does it take so long to receive an email from find my iphone
Why does it take so long to receive an email from find my iphone
Well, first off, you do not know where your iPhone is..it could be anywhere and on any network with a
ghost network to boot.. Go into your local Police Station, tell them your iPhone has been Stolen & give them All the info you have,, then claim on your house insurance.......If your "Find My iPhone" is On and you still cannot trace it...
What can I say............... -
I received an email from I tunes saying there is a billing problem with my netflix?how do I fix the problem
Call NetFlix first to find out if you really have a billing problem. That email sounds too much like a phishing attempt.
-
I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S. I have an iphone 4. It then asks that I 'click here' to confirm my details and change my password. How do I tell if the email is genuine?
Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it). -
My other apple store ID ([email protected]) password is not working, so I tried to send a message to my Yahoo email (ID) the new password, so when it said that a massage was send to my email, but when I login to my yahoo email, I didn’t receive any email from apple
You can send over WiFi, but it sounds as if you need to setup your Gmail account, or did you do this already?
-
ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?
Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy -
I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
i thought with the new Apple ID the problem could be solved. so i create a new Apple ID. now i have 2 I Phones with the same problem means i can't remove my first Apple ID because any time i try to reset my password and delete the Apple ID i don't receive any Email from APPLE .
Please HELP me. i would be very appreciated .
thank you very much.Hello ba.t,
After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?
It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
Also watch out for suspicicious activity on your account. -
i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I received an email from Apple, it's said that my Apple account has been limited
so i received this email from Apple, it's said that my Apple account has been limited and frozen.
Dear Client,
This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved and validate your account information. Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
This will help protect you in the future. The process does not take more than 3 minutes.
To proceed to confirm your account information please click here and follow the instructions that will be required.
ⓒ 2013 Apple.com All rights reserved.
i clicked the link, but didn't fill the form. is it mean that my CC information is save?
Thank you for your help.yohanawulan,
This is not a valid request.
Ignore it. -
My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!
That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected] -
I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?
Welcome to the Apple Community.
Yes, that's possible.
Maybe you are looking for
-
Where can I find the file Photoshop .exe in CS6/Windows 7 please?
Where can I find the file Photoshop .exe in CS6/Windows7 ? It is not in the usual place.
-
BOBI 4.x Webi - Graphs when exported to Excel, turns as picture.
Hello, In SAP BO XI 3.x version, a Webi document having graphs, when exported to Excel sheet, the graphs are exported as they are and were able to modify them. However, in SAP BO BI 4.x version, the graphs are exported as picture and are not able mod
-
Hi, I am trying to count word in my text file by using the Java code. Even though i am error in the code and don't know what sintaks to use. For example: I have school 4 bus 3 student 5 in a.txt Another text file bus 2 school 2 in b.txt I want to dis
-
Removing assigned budget from commitment item.
Hi. I am facing a problem with how to restructure commitment item in our R3 system. The problem is that when the commitment item has been created in our system, person responsible chose "Not Directly Postable" option though it should have been "Direc
-
Best way to create a table based on another table
Hello, I am trying to create a table based on another table with all the data in it. It has large data. create table <tablename> as select * from table1. Is this the best way of doing it or is there any other way. please advice. thanks