I recently bought photoshop and premier elem 12 open box deal and apparently someone has already registered this box how do I register this on my account or am I screwed?
i recently bought photoshop and premier elem 12 open box deal and apparently someone has already registered this box how do I register this on my account or am I screwed?
Return it to the seller or if you purchased second-hand request the seller to deactivate if still installed on their PC.
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Hi, I just created an apple Id account and someone has already used it to buy ibooks! Help, looks like my account has been hacked!
Received an email:
our Apple ID, xxxxxx, was just used to download iBooks from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go toiforgot.apple.com to change your password, then see Apple ID: Security and your Apple ID for further assistance.
Regards,
Apple -
PLEASE HELP ME FIND MY IPOD OR FIND OUT WHO RE-REGISTERED IT!
- When a second person registers an iPod, the iPod gets deleted from Your Support Profile. That is all you know.
- The SN will only help idenify the iPod if it is recovered.
- Apple will not help at all.
Reporting a lost or stolen Apple product -
I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID -
I recently purchased Photoshop and Premiere Elements 13
I recently purchased Photoshop and Premiere Elements 13. Now, I have bought a new, faster computer. I am trying to move that software to the new computer but I can't figure out how to install it on the new computer.
What am I doing wrong?I have purchased the same product, and I have my serial numbers but they are coming up as 'invalid' I am going around in circles at the moment trying to sort this out.
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Recently bought photoshop cc for 20$ a month, how can I switch to the new offer at 10$ ?
Recently bought photoshop cc for 20$ a month, how can I switch to the new offer at 10$ ?
Do I really need to refound my photoshop cc and then buy with the new offer or is there an easier way to do it?
Thanks for the help.When you order the new offer cancel the old.
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I recently bought Lightroom and installed on one of my computes. I wanted to instal the program on another computer I have, using the same serial number I already bought and I'm not alowed as it says that the SN is not valid. What shall I do?
It is possible that you downloaded the Creative Cloud trial of Lightroom. The perpetual license key will not work. Uninstall the version on the second computer, this will not interfere with your catalog, preferences and personal files.
Download the appropriate version from the link below and install, your license key will be accepted and everything will be fine.
Product updates -
Photoshop elements 9 was pre installed on my pc when I bought it and now it has been deleted, I don't have any serial number. How can I get it back?
Check the papers that came with your PC or the web site of the vendor. OEM versions are either on the recovery discs they provide or can be downloaded from their site.
Mylenium -
Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?
Normally an Elements purchase is good for both platforms. You should only need to download and install the Mac versions of the programs and install and activate them using the serial number you have from the opriginal purchase.
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I have recently bought Photoshop Elements. It has a redemption code on a separate card but when I enter the code it says it's invalid.
Where are you entering the redemption code?
Try Redemption Code Help -
I recently bought Photoshop CS5.Am I entitled to free upgrade to CS6 .
I recently bought Photoshop CS5.Am I entitled to free upgrade to CS6
MagneThe free upgrade offer is for users who purchase(d) CS5.5 Suite or component products through Adobe.com after March 26. Since Photoshop did not have a CS5.5 release (but it did get a 5.1 designation inthe CS5.5 package), I would presume that a purchase of Photoshop CS5.1 on or after March 26 would be eligible. See http://store.adobe.com/store/en_us/popup/offer/cs55_cs6_faq.html
Note that the offer might not be valid outside the US, however.The FAQ says the offer is also valid for purchases at other resellers, but does not seem to provide details about how to get your coupon. If either of those apples to you, you might want to call customer service for your region. -
My recently purchased Photoshop Elements 12 will not open.
My recently purchased Photoshop Elements 12 will not open. Clicking to open, will not reveal the usual “edit” or “organize” choice windows. Only the main “edit” working window opens. In a moment, a smaller window within will also open. It states “Photoshop Elements 12 Editor has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.”
I am running it on a Dell laptop with six gigs of RAM and a Core i5 processor.
Should I attempt to reinstall? During original installation, the only thing I was not asked was to give blood! So, if reinstalling on the same machine is the solution, will Adobe allow this?
Thanks,
FrankI have tried and failed. It was loaded from disc just purchased at Best buy. It loaded fine but will not start up at all. I have looked for the launch program and tried other methods but no success yet.
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My daughter has been using my iTunes account to buy music and apps. I now want to set up a separate iTunes account for her, with a different login. How can we transfer the music and apps she has already bought to her new iTunes account?
Hello, thank you for your prompt answer. I did have an idea that Home sharing might be the answer but could not quite figure out how to do it. I have enabled home sharing in my iTunes account, put in username and password, clicked on creat etc. But the homs sharing icon doew not appear in the left side of iTunes. So I got stuck. Any further ideas?
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I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?
Is your "home computer" the same as your laptop or are these two different machines?
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After receiving a Generator error and prompt to restart. I restarted Photoshop and the app disappeared off my computer. How do I get it back. The cloud widget says it is all up to date?
CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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