I recently restored my iPhone 5, setting up as new, due to software issues. I wasn't able to use my old Apple i.d. and had to set up a new one, so now I have 3 of those. If I need to repeat this process, how do I sign in with a current i.d.?

Apple checked out my iPhone 5 and told me the Springboard app was corrupt, affecting battery life. They advised me to wipe the phone and set it up as new so new software would be installed. I did this, but couldn't sign in with my Apple i.d. I had to create a new one. This "fix" didn't improve battery life, and Apple replaced the phone. I set the new phone up using "restore from backup" and the battery life is terrible. I'd like to wipe it and install the software from scratch but don't want to have to have another new Apple i.d. How can I do this?

Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content.

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I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

Welcome to the Apple community.
You cannot download a backup from iCloud, the only way to access it is to restore to the backup with your new phone, which you should have done when you first connected it. If you restore now, you will lose all the new information you have added to your new phone.

HT3406 If I choose "restore from iTunes backup" to move everything from old phone. Will I still be able to use the old phone for music and apps? Can the old phone be docked up to the computer? Or will the new and old phone overwrite each other in some

If I choose "restore from iTunes backup" to move everything from old iphone to a new one, will I still be able to use the old phone for music and apps? Can the old phone be docked up to that same computer every now and then? Or will the new and old phone overwrite each other in some way? In other words, are the two phones treated as different devices when the "restore" option is used to set up the new phone? Thanks in advance.

Yes, you can use the old iPhone as an iPod touch.
Read this:
http://support.apple.com/kb/HT3406

I am in password/Apple ID ****! The Apple ID that is showing up on my iPod is one I can't find the password for. I need to fix this since I reset the iPod and can't get my apps back until I can get it to accept a password. What can I do to?

My iPod touch has an Apple ID that I haven't used for a while. It won't accept the password I had for it, and won't accept a new one either. I got a new one following the instructions, and it won't accept the new one either. I need to get this fixed and I'm getting nowhere! Please help.

Are you running into the Activation Lock?
iCloud: Find My iPhone Activation Lock in iOS 7
You have to enter the Apple ID and password last used in Settings>iCloud on the iPod.
Yo have to recover use of that ID/password
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

I was doing an update that popped up on my computer for I-tunes and it led me on a crazy trail and had me delete it to redownload it. Now I have lost my itunes on my PC. I keep trying to download it again but it keeps telling me it has failed. I

I have Windows XP 64 bit which I believe is required and as I said I have always had itunes on this computer and it worked fine. I wish I hadn't done the upgrade now. HELP. How can I get my itunes back on my laptop. I do still have it on my IPhone but wanted to download music on my laptop so I can use gift cards to purchase.

This forum is for questions about Apple Remote Desktop, Apple's software for managing networked Mac systems, and hence not the best place for your question. I'd suggest asking in the iTunes for Windows forum.
Note, however, that iTunes has never been supported on the 64-bit version of Windows XP, so you're on your own to attempt to get it working.
Regards.

If I am sending my iPhone in for a warranty exchange, due to software issues. Will they send my phone back if it has scratches?

I thought that I heard, if you send in your iphone for a warranty exchange they would send it back for it having some little bumps and bruises. Let me know your experiences.
Also, when they do send you a "new" phone, is it actually a new phone? Or one of the refubed ones?

Only Apple can say for certain. As no one here works for Apple we would only be speculating.
Also, Apple does not repair iDevices (with the exception of replacing batteries or screens on the 5/5S), it will be replaced if they determine the issue is a warranty issue.

TS2776 i now have window 8 however itunes keeps giving me a message that i need to authorize this computer how do i do this

new to windows 8 im getting a message that says i need to authorize this computer how do i do this using my ipod

You wouldn't be able to authorize your computer using your iPod, but Apple does have an article that can get iTunes to shut up about authroization (especially when it's already authorized, but iTunes gets confused for some reason).
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account?

I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account? I need to disable the new e-mail address account so that I can add it as an additional e-mail to my old account. THEN, how do I make this new e-mail address my primary e-mail for this old account?

Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID

HT4796 I used migration to transfer iTunes from pc to mac book. It had me set up another user account. Now i have 2 user accounts and i have the iTunes on the wrong one. How do i get the iTunes on the original account.

I used migration to transfer iTunes from pc to mac book. It had me set up another user account. Now i have 2 user accounts and i have the iTunes on the wrong one. How do i get the iTunes on the original account.

In Mail Preferences/Accounts/each GMail account, set up the SMTP Outgoing Server for each account separately, going into SMTP name/edit/Advanced and specify the Username of each account. The Outgoing servers must be two different servers, authenticated by the Username and Password of each.
Otherwise, the GMail SMTP server will change the from address to that of the account where the SMTP server was setup.
Ernie

I recently restored my iphone. When i tried to set it back up, it will not accept my apple id password. Yet I can sign in the the apple store using the same apple id and password. How do i get my iphone to accept my apple id?

I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?

Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

After I edited my contact list on my iphone I set up the icloud account. Now all of my old contacts have been added to the edited ones. If I delete the icould will I lose all of my contacts or just the ones brought in by icloud?

After I edited my contact list on my iphone I set up the icloud account. Now all of my old contacts have been added to the edited ones. If I delete the icould will I lose all of my contacts or just the ones brought in by icloud?

You cannot delete an Apple ID, you can just stop using it. If your photos are still on your phone now, then I suggest you do back them up. Transfer them from the phone into your iPhoto Library. iCloud only backs up your Camera Roll automatically. But the Camera Roll only contains new photos that were taken but not yet transferred using iTunes.

For some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store.

for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.

It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over.

I recently restored my iPhone 4 and lost my iTunes music store

Recently restored my iPhone 4 and everything went well except the iTunes music store is missing, the app store is still there. What do I need to do to get it back or where do I look?? I'm lost

If you can't find it on any of your homescreens or app folders, nor via the spotlight search screen (swipe your first homescreen to the right), then have you got Settings > General > Restrictions > iTunes set 'off' ?

I added album artwork and now I have doubles of those songs

I added album artwork and now I have doubles of those songs on my ipod.
I have my itunes set up to automatically update. Do I need to delete the versions of the songs without the album artwork from my ipod? How do I do this?

See my reponse on your other post.

My ipod was set up on a Mac. Now I have a PC and want to sync my music on iTunes, but I can't without reformatting my drive and losing my music.

My ipod was set up on a Mac. Now I have a PC and want to sync my music on iTunes, but I can't without reformatting my drive and losing my music. Help. I no longer have a Mac. I want to keep the music and videos I purchased. Since it is an iPod classic (80GB) I cannot even use the iCloud. Is there a way to move my ipod's music so I can reformat it to my pc?

WIndows is asking you to reformat the iPod's hard disk because it's probably in the Mac OS X Extended Journaled file system format which the Windows OS can neither read or write to. Reformatting will erase all content from the device and rebuild the filesystem as FAT32 unless you specify it as NTFS (which you shouldn't do).
If you want to be able to use your iPod to copy music from your Mac to your PC, you'll need to either pre-format it as FAT32 using Disk Utility on your Mac and then copy everything over to your PC, or use third party software such as XPlay that allows a Windows PC to read and write to a Mac formatted iPod.
Perhaps you could take a look at this article for other ways to copy your iTunes library and files from your Mac to the PC.
iTunes: How to move your music to a new computer
B-rock

I recently restored my iPhone 5, setting up as new, due to software issues. I wasn't able to use my old Apple i.d. and had to set up a new one, so now I have 3 of those. If I need to repeat this process, how do I sign in with a current i.d.?

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