I refuse to repair my ipad!

I refuse to repair my ipad!
Authorized resellers are sent to another city for repairs! Warranty service is still in force, I throw out my ipad?
I'm not happy with this service! Why the buyer should suffer because of defective devices????
What to do with this rubbish now? To me that the repaired it himself?
I live in Russia, pardon my English

Perhaps if you calmed down and explained what the problem is, someone could offer some constructive suggestions. Keep in mind that this is a user-to-user forum. You're not addressing Apple here. However, there are lots of people with lots of experience. So, explain what the problem is and what steps you've already attempted to troubleshoot it. Maybe we can figure it out.
Best of luck.

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AppleStore China refused to repair my ipad

Hi, there. My relatives bought me an ipad2 3g 3 months ago, this purchased was made in US. Yesterday, I found that the microphone, after 2 months of working perfectly, started not to work properly. Even I shouted at the microphone, it just could record some weird and tiny sounds, completedly different to the previous time.
So today morning. I went to an AppleStore in Peking (capital of China) and asked for diagnose and solution. They just straightly replied that they could NOT handle this problem and noone in the store would be able to repair the 3g version. Sounded very funny. What's more? They asked me to go back to the place (US) where the purchased was made for a CERTAIN guarantee. And the express lane (US) was ridiculously closed when I called them at 11:30am, 1:00pm, and 8:00pm (The lane is opened from 6am to 6pm Pacific time?)
What can I do now?
Case Details
Support Category:                          iPad & Accessories
Issue Description:                           Hardware not working as expected
Contact Option:                           I'll Call Later
Case ID:                         237386546

Warranty is only available in the country of purchase. You'll have to return it to the place it was purchased in the US.
This is mentioned in the iPad Warranty document: http://images.apple.com/legal/warranty/docs/ipad_warranty.pdf
"Apple may restrict service to the country where Apple or its Authorized Distributors originally sold the hardware product. "
That's the drawback to buying things in a different country to where they are going to be used.

Dead spot on ipad and apple refuse to replace, refuse to repair

I bought an ipad for our design house for showing design ideas to clients. My ipad has a dead spot. The dead spot is annoying. I phoned apple and they said they can replace it, and I bought it back to authorized repair center a week later, they refuse to repair and refuse to replace. What can I do?

Welcome to the discussions. Is the dead spot simply not responding to touch, or are there dead/stuck pixels? ...If an Apple store is accessible, then make an appointment at the Genius Bar. Meanwhile, here's Apple's official position on pixel anomalies:
About LCD display pixel anomalies
And this Apple doc may help:
_iPad Service: Frequently Asked Questions_

Official Apple repair services refuse to repair iPhone

I have bought an iPhone in Barcelona. Now I have a hardware problem - the upper switch on/off button has stopped working (a common problem). As I a domicile in Moscow, Russia, I was explained that I am not entitled to a warranty. This is nonsense. This iPhone is covered by the warranty, so I have to be entitled for a worldwide warranty. If not, I am ready to pay for it. HOWEVER, the official service repairs REFUSE to repair my iPhone, even for money. I am a loyal Apple customer, I have FOUR officially purchased iPads in my family, and one officialy purchased iPhone, so WHY should I be refused in repair of one of many Apple devices? HOW can I repair it.
Please do not advise me to "go to Barcelona" or "send your phone to Barcelona". I will not do it, I doubt anyone would.
Please help me.
Thank you and regards,
Serge

sshevchenko wrote:
Please do not advise me to "go to Barcelona" or "send your phone to Barcelona". I will not do it, I doubt anyone would.
Please help me.
Thank you and regards,
Serge
Obviously, you have done your research and you have found out that the warranty is not international and as your problem is with the mechanics of the phone itself the only thing you can do is:
Got to Spain and/or send the phone to Spain. (or another EU country). The reality of the situation is that that is all you can do. Whether you decide to do it is up to you.
Oh, and next time, buy the Phone in Russia. It will save you tons of headaches.

No official repair of iPad 2 in Argentina

I bought my iPad 2 about 2 months ago along with a Belkin Snap Shield protective case and an Apple Smart Cover. The iPad fell and dropped by accident on one of the corners from about 1 ft. height, the glass is shattered and the plastic cover damaged, however, the iPad is still functional.
Where can I get the iPad glass repaired in Buenos Aires, Argentina? I have been to all of these Apple Premium Resellers, however, but all of them have refused to repair my device.
What can I do? Your help is greatly appreciated.
Kind regards,

There are no authorized repair service providers listed for Argentina, Brasil and Mexico only. Here is the result for official repair service providers you had given me the reference to:
http://www.apple.com/la/support/service/options/

Apple refuses to repair my iPod classic under warranty

We are a total Apple family who CURRENTLY own 5 Macbook Pro's, one iPad, one desktop Mac, three iPod classics, three iPods and 6 iPhones. Not to mention all of the Apple products we have owned in the past. How much more can we support your product? We have never had a dispute with Apple over service, but the decision to refuse to repair my ipod under warranty because of damage or misuse is absolutely inaccurate. What is my recourse for disputing this decision?

First of all, you are not talking to Apple here, this is a user-to-user forum.
Warranty is there to protect you from failures in the manufacturing process. It is not there to pay for problems you cause or create, even if it was accidental.
If Apple have determined that the fault with your iPod is due to misuse, or damage, by someone who had access to the iPod after they sold it to you, and not due to a fault in the manufacturing process, I'm not sure there's anything you can do. I supose you could contact Apple again, appealing their decision, but I wouldn't hold out much hope of that resolving the issue, because these things are usually clear cut.
It's not in Apple's interests to refuse you warranty if their product was not up to their own standard, so that suggests that their diagnosis was accurate.

Cost of repairs for ipad 2

cost of ipad repair

What type of repair? Did an accident cause it.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the iPad repaired at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

How long does replace or repair of ipad 3 takes?

Just want to know if how long does apple replace or repair an ipad because i think im gonna do a repair for my ipad 3rd gen. Due to its sound problem suddely lost all its sound

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Apple Charge me 255.95 USD ( tax) for repair my iPad 2 Wi-Fi.

Apple Charge me 255.95 USD ( tax) for repair my iPad 2 Wi-Fi.
The only problem about my iPad is no sound, why they charge so much?
And why apple don't even tell me what they are going to do with my iPad 2.
They just want me to pay 255.95 USD.
So, do I have anyways to find out what apple are doing?

They don't repair your device as much as you pay that fee to exchange your out of warranty device for a refurbished replacement.

I buy a iPad 2 in Romania and the official dealers refuse to repair

I bought official an iPod2 and Apple representatives from Romania refuses the assistance

Sorry to hear that, but no one here can help you with this problem, have you contacted Apple? And where did you get your iPad 2 and why won't they work on it?

Apple Portugal refused to replace my iPad air anymore with fabrication problems. Need help from Apple Ireland

Hi, My english its not perfect but i'll try to explain my situation. I bought an iPad air with a problem in the monitor, yellow stains in the border with black screen and i went to an official apple repair in Portugal and they sent me for the third time an iPad with the same problem and with more problems like white graphics lines in the animation horizontal/vertical switch sides of the iPad view. At the fourth iPad that was sent with the same problem, Apple refused to replace for another iPad and said to me that was not their problem anymore and now I'm going to sue the company because nobody in Portugal can solve this situation in the costumer line. Im very sad with that, but i'm going till the end. I BOUGHT an iPad with FABRICATION PROBLEM and you guys don't care about to fix it. Thanks.
What should i do more??

crusherPT wrote:
Ok, but i can't find the email of apple ireland. Someone have it?? i can't make a phone call to their line because it's not free from Portugal.
Apple doesn't do support by email. All the contact information that is available can be found by using the Contact Us link at the bottom right of every page.
If the call is not free, you may need to pay to call them.

HT203254 This does not work. Apple refused to repair my notebook though I applied for the the repair before 4-year period has expired. I am very frustrated with Apple and its quality and support.

4-year period expired on 12-th of December.
I have applied to an official Apple service on 4th of December with this problem with nvidia-8600 chip that was confirmed by the official Aplpe service.
I have a document that confirms the purchase date.
It was sent to Apple by the official service and they refused.
What we have is that Apple does not respond to obligations and all it declares can be considered as lie.

The details:
Repair Confirmation Number: G141323406
Serial Number: W8******YJX
Reason for cancellation: Part is out of range, It does not qualify for quality program.
<Edited By Host>

If Apple EarPods just randomly decided to break into 2 pieces and get stuck in the headphone jack, will Apple replace or repair the iPad for free?

After I was done listening to some music, I of course puller out the EarPods from the headphone jack. But then I noticed how the tip broke into 2, so half of the tip is stuck in the headphone jack. Since they were Apple EarPods, and I didn't inflict any damage to them, would I receive a free repair or replacement on my iPad?

Are you still under warranty? You're going to have a tough time convincing them it wasn't your fault they broke, I predict. In any case, someone else had a good idea on one of these types of threads: take it to an electronics shop as they probably deal with this situation quite frequently.

How much it will cost me to repair my ipad 2 broken screen

how much it wiil cost me to repair my ipad2 broken screen

Apple does not repair iPads, but will replace the entire iPad for a flat fee; see the Repair Pricing section here:
http://www.apple.com/support/ipad/service/faq/
There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair". Note, though, that if you elect to have the iPad serviced by an unauthorized shop, all further warranty will be void.<
Regards.

How much would repairing an iPad cost?

It had fallen from my computer table and struck the prongs of an extention cable plugged into the wall outlet and it was extremely hot. I found a small charred hole about .5-1mm wide, and what appears to be some sort of metal component, possibly where the prong made contact with the electronics inside. I wonder, how much would it be to fix it, let alone know what's wrong with it?

It will cost you approximately US$219.00 to US$299.00 depending on the model.
Apple will replace the entire iPad; they don't repair.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

I refuse to repair my ipad!

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