I rented a movie on itunes and it says that it is ready to watch but it will not play
I rented a movie on itunes and a message popped up that said it was ready to watch. When I click on the movie it freezes and does not move forward. What is the problem? I have a macbook pro
Have you tried signing out and then signing back into your account on the iPad? Settings>Store>Apple ID>Sign Out. Restart the iPad and then sign in to your account again and then see if the movie will sync.
Another thing that you can try is transfer purchases from your iPad to the iTunes library and then try to sync.
I realize that you want to sync a movie from iTunes on your computer to the iPad, but I am just trying to think of a way to "reset" your iTunes account and get everything back in order again.
You tried restarting the iPad and resetting it as well? Quitting iTunes, restart your computer and then try again?
One other thing that is really a long shot but you can try it - and it works for third party apps that are crashing - download an app - any free app - that is supposed to reset some security issue in your iTunes account and maybe that would work in this case.
Similar Messages
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I have rented a movie on iTunes and it says I'm running out of time to watch but it is not downloading the movie can someone help
It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.
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I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks
I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?
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The computer is not connecting to Itunes. Its is saying that the file that is in there has a error of 07/13 . Also my laptop is not being allowed to connect say it is not authorize and I am allow tow computers by the account ID.
Maybe you purchased some of the other songs using a different itunes account.
Could this be? -
It just returns to submenu from which I selected them. Have tried removing the files from my library and reloading them and resynching, but the problem remains.
Any ideas?Do these same tracks play okay in iTunes? What file format are they in? If they are mp3s, try running them through MP3Validator to look for any missing or corrupt metadata/tags.
You might also want to look at the suggestions in this Apple support document.
Troubleshooting songs that skip on iPod
B-rock -
I made a movie on IMovie and went to burn it to a DVD ...I could not do this so I contacted Apple..they had me download an App and then I could make a DVD...but it will not play on my DVD player...does anyone know how I can solve this problem.. I purchased this to make DVD's and now I can not do that!!
This is a known issue. It really comes down to two key factors - what type of DVD are you burning to + what type of DVD player you have.
This article will help. It's lengthy and can be technical in some parts but should shed some light on your problem.
http://www.media.utah.edu/dvdworkshop/pdf/DVDCompatTest.pdf -
I rented a movie from ITunes and it is on my IPad. I wanted to watch it on Apple TV however there is no airplay ap showing up. What should I do
That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)
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I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.
Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
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I rented a movie through iTunes and it downloaded but won't play.
I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.
Hi Refvoxa,
Thanks for visiting Apple Support Communities.
If you are not able to play or download a movie rental on your iPad, first restart your device:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
After your iPad restarts, try resuming the download again:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
Jeremy -
I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?
I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action -
I rented a movie on iTunes and it now has filled my hard drive and has taken up all my harddrive space.....How can I remove the after math of the rented movie and fix this problem..? Oddly enough it does show the startup drive is not full.
In iTunes select the movie and hit Delete. Follow the prompts and then empty the trash.
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Can I rent a movie in iTunes and then watch it in my car where I don't have an Internet connection?
Just wondering how to download a movie on the iPad and then take it in the car or on a plane and watch it... Is it possible to rent a movie on iTunes and then watch it elsewhere, where I don't have access to Internet?
Absolutely. You can rent or buy a movie in iTunes and once downloaded to your iPad, watch it without internet access. You can do this directly on your iPad. Open iTunes on your iPad. Browse, then buy or rent what you want. Once downloaded, your purchase will appear in your Video App, which was preloaded on your iPad.
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Ok so I rented a movie on itunes and I want to watch it on my computer, not my iphone. How do I play it?
Welcome to the Apple Community.
If you rented the movie from your phone you will have to watch it from your phone. It is nontransferable. -
I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??
I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.
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