I rented "Marley" and it was delivered with no audio. how do I get a refund or rplacement rental with audio?

I rented "Marley" and it was delivered with NO AUDIO. How do I get a refund or a new rental?

I would start here. click on the iTunes Store support link.
http://www.apple.com/emea/support/itunes/contact/

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My ipad is unresponsive. The screen is black and I have followed the instructions to turn the iPad on. I charged it for about 20 minutes and tried again, following the same instructions and there was still no response. How do I get my ipad to turn on?

My ipad is unresponsive. The screen is black and I have followed the instructions to turn the iPad on. I charged it for about 20 minutes and tried again, following the same instructions and there was still no response. How do I get my ipad to turn on?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?

I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?

Try using the Report a Problem link on your Receipt.

I bought 2 of the same songs by mistake and they were the short version i was listening to in order to make sure that i was buying the correct record. how do i get a refund in order to buy the right song?

I bought 2 of the same song by mistake and they were the short version i was listening to in order to make sure that I was buying the correct record. How do I get a refund in order to buy the right song?--

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I had to restore my computer to factory settings. It wiped out my itunes and it was not backed up. How do I get the music, including music I did not buy from itunes back on computer?

I had to restore my computer to factory settings, this wiped out my itunes and I did not backup. How do I get the music (including music not purchased from itunes) back on my computer?

Assuming the music is sitting on your iPod, try Detune:
http://www.macupdate.com/app/mac/35334/detune
Just be careful that you don't allow the "empty" iTunes to wipe your ipod.

Rented a movie and it doesn't work at all, how do i get a refund?

apple if you're reading this you have gotten seriously on my last nerves. i have been typing non stop trying to get my answer but you guys really have THE WORST customer service. i tried renting a movie and it says that it need 55 hours to load and i only have the movie for 24 hours! and also it keeps freezing on me and now i can't even see my movie! someone please help me!

Please restate your concern.

I downloaded an app that said it was free and I was charged... How do I get the charge reversed?

How do I get it reversed?

If it's a small charge then it may just be a store holding charge (they quite often appear especially after updating/changing credit card details), in which case it should disappear within a few days : http://support.apple.com/kb/HT3702

I downloaded the Avatar soundtrack, but certain songs play halfway then just cut, and play the next track...how can I get a refund or re-download?

I downloaded the Avatar soundtrack and in the downloads sections, all music downloaded to complete, yes more than half the tracks play halfway then just cut out and play the next track...it's awful...how can I resolve this??

I THINK I have solved the problem. Can't be 100% because I don't want to try a restore. At least the Apple home page lites up correctly with quicktime now. It hadn't in the past.
Thank you for your assistance. - LRB
desktop Windows XP

HT201272 I purchased an app I had already purchased hoping it would notify me I had already purchased it. It never prompted me and charged me $30 for an app I already paid $10 for 6 months ago. How do I get my refund?

I downloaded a past purchased app and it charged me for it. How do I get my refund for it? i have a screen shot of it being a previous purchased app on my iphone and I just got the ipad2 and have it linked. Thanks for the help in advance !

This is how you redownload purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Not sure that you can get a refund as you rebought it.
You can click Support at the top of this page, then click Contact Apple Support and ask.

Hi, i created and bought a 74 pages book on iPhoto that costs me around 96 euros. It was delivered with a all 2 pages badly printed. It is not acceptable that there is no quality control at this level of price.I am very disappointed and wo't buy again!!!

hi, i created and bought a 74 pages book on iPhoto that costs me around 96 euros. It was delivered with a all 2 pages badly printed. It is not acceptable that there is no quality control at this level of price.I am very disappointed and won't buy again!!!
except this major point i must admit the quality is quite good , but a bick lack of quality control and a customer disapointed at the end.
On the internet site it is not possible to send it back. So apple doesn't want to take in account that they mail sometimes fail, and want to satisfy their customer, because you have no other choice that accepting it.
best regards

Yes it is returnable.
http://store.apple.com/us/help/returns_refund
That's for the US, there's a similar one for your country.

Customer Standard Order was delivered with credit status not approved and blocked.

The Customer Standard Order was delivered with the credit status not approved and blocked.
3 orders were delivered without credit limit and now the credit limit is exceed in more than 250%,
We have checked the settings in OVAK and the assignment is correctly set as D and 01. This is an issue with a high risk customer with static check in OVA8 transaction.
Please advice.
BR
Anuja

The Customer Standard Order was delivered with the credit status not approved and blocked.
If the sales order is blocked system can not allow you to create delivery with out approving it.
3 orders were delivered without credit limit and now the credit limit is exceed in more than 250%
There could be reason that in FD32 for the payer customer the risk category might not have been assigned during those 3 sales orders creation. Also one more reason in OVA8 against the Static credit check if open order field is not ticked.
Please let me understand what is your exact issue currently?
thanks,
Srinu.

HT1498 I rented a movie to watch it now and it said it was not going to start for like 18 hours. Hence, I never got to watch it. How do I get a refund?

I rented a movie to watch it now and it said it was not going to start for like 18 hours. Hence, I never got to watch it. How do I get a refund?

Hello sansonj
It there was an issue with your rental, then report it to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

The message function on my Ipad just quit working. I was using it while in Mexico and it just quit. I have come home and synced my Ipad with Itunes and function still does not work. How do I get this function to work again?

The message function on my Ipad just quit working. I was using it while in Mexico and it just quit. I have come home and synced my Ipad with Itunes and function still does not work. How do I get this function to work again?

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

HT1848 I rented four movies on my mac and then transfered them to my iPad, i then did an update to my iPad, now the rentals are not on my ipad nor my mac. I did not watch them and I was charged for them. How do find them and transfer back on my iPad

I rented four movies on my mac and then transfered them to my iPad, i then did an update to my iPad, now the rentals are not on my ipad nor my mac. I did not watch them and I was charged for them. How do find them and transfer back on my iPad

If you moved them to your iPad then they will have been removed from your Mac. If they are no longer in the iPad's Videos app following the update then you will need to try contacting iTunes support and see if they will let you re-download them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT204088 I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I rented "Marley" and it was delivered with no audio. how do I get a refund or rplacement rental with audio?

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