I replaced my hard drive and am installing the OS 10.5.6 that i got from Apple. It is stuck with 7 minutes remaining. Help! this is the first time I've ever done this.

I just replaced my hard drive in my 13" Macbook. I got the OS install disk from Apple but it's stuck with 7 minutes remaining. What do I do now? I let it check the disk before the install.

Did you properly prep your new drive first?
Drive Preparation
1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
When formatting has completed quit DU and return to the installer. Complete the OS X installation.
I think you should shutdown the installer then erase the drive per the above and start again.

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HT4848 Hello- My laptop needs the OS X recovery run. Can I download the software directly to a thumb drive without affecting my desktop unit? The Geek Squad said they need to wipe my hard drive and re-install the operating system. Thanks.

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They already damaged you Mac by fooling with the BootCamp partition without knowing what they were doing. I wouldn't suggest haveing them help you do anything.
Here is the article that describes the Recovery HD: http://support.apple.com/kb/HT4718?viewlocale=en_US&locale=en_US
First, see if you can boot into the Recovery HD. Restart and hold down cmd-r until you see the gray screen. It should boot into Recovery. If your Mac shipped with Lion or Mountain Lion, it will boot into Internet Recovery if it cannot boot into the Recovery HD on the hard drive.
They should have tried this at the store.

I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps

In iMovie when I try to share a project to a file on an external hard drive it will work the first time but subsequently it says it is sharing but gives no time and file name and in fact just sits there not sharing the file.

I have iMovie 10.0.4. I want to transfer some old DV tape videos to MPEG 4 files to be stored on a 4 TB external drive. I successfully imported the video to iMovie, created a project by moving all captured files into a project and the first time I shared the project to a file it worked as expected. Every subsequent try to transfer another video would fail to transfer. When I clicked save it gives the warning that it is too big for iCloud, iso I click create on this computer. The progress circle comes up with no indication of progress. The show activity drop down just says sharing to "file" no file name as in the first one and indicates no time remaining. In fact it just sits there apparently doing nothing. I'v tried it a half dozen times, deleted everything and started over. It transfers the first project to file and then nothing on additional tries. What do I have wrong, am I missing something?

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Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

I replaced my hard drive and itunes wants to wipe my music off my iphone

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I had to replace my hard drive, and I don't have access to my sync code to get my bookmarks into my new browser. How do I get my sync code if I don't have the original email containing it?

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Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

How do I replace a compaq presario C762NR hard drive and re-install windows?

My friend brought me her computer and said it would not boot up. I tried to boot in safe mode and normal mode and it would not work. It would simply flash a blue screen and re-start. After running a test it determined that the hard drive failed. A new laptop is not an option at this point.
I bought a new hard drive and I ordered the recovery disk set from HP. What are the proper steps to completing this replacement?
The computer is OUT of warranty and so is the hard drive. The computer has Windows Vista on it. The failed hard drive was 160 gb, 2.5", SATA 1.5 gb/s, 8mb cache. The new one is the same except that it is SATA 3 gb/s.
This is my first time replacing a hard drive. I am confident about it but I just want to make sure I do it correctly.
This question was solved.
View Solution.

Hi,
All you should need to do after replacing the HDD is the following.
Start the notebook and open the CD/DVD drive. Insert the first Recovery Disc. Hold down the power button until the notebook shuts down. Press the power button to start the notebook which should now boot from the Recovery Disc and start the recovery process.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one. Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not enough space?

I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one. Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not there is not enough space for both files files? Do I need to do something to have it continue to update my old file instead of recreating a new one?

Depending on what version of OSX you're running, and how the data was transferred, you may be out of luck.
If you're running Lion, and your backups were made to a directly-connected external HD (ie, not a Time Capsule or other network location), you may be able to get Time Machine to "associate" the new disk with the old backups. See #B6 in Time Machine - Troubleshooting, especially the pink box there.
If you're running Snow Leopard, you might be able to do a full system restore of your backups to the new HD. See Time Machine - Frequently Asked Question #14 for detailed instructions. That should leave a "trail" that Time Machine can follow to "associate" the new drive with the old backups. Unfortunately, that doesn't always work, and there's no way to do it manually, as there is with Lion.

Replaced my hard drive and can't get snow leopard back...

I replaced my hard drive and reinstalled the operating system using my "Leopard" install CD. But I had purchased "Snow Leopard" and now have no idea how to get "Snow Leopard" back. Itunes won't work for some reason...everything else is fine. I do have my time machine...but I had so much junk on their I don't want to just restore it... I want a fresh computer with what I had purchased..."Snow Leopard"...so that I can maybe upgrade to Mountain Lion.
Can someone help?

You need to reload it from the DVD you used to install it. If you've lost that, the online Apple Store sells them.
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Bob

Bob
What do you have now.....
What computer operating system do you have?
We can go into the finer points of source and your intentions, but for now it would appear that you are using SD 4:3 source media to get to a HD 16:9 result. Lots to discuss in this regard.
What was given to you on the DVD disc? DVD-VIDEO 4:3 or something else?
If DVD-VIDEO on DVD disc, you should expect to find on the disc a folder named VIDEO_TS. That is your target for your video files.
If you were given a DVD-VIDEO on DVD disc, then all you want from it are the video files, specifically
VTS_01_1.VOB, VTS_01_2.VOB, and so on through that series until possibly getting to
VTS_02_1.VOB, and so on. How many files you have beyond the VTS_01_1.VOB file will depend on the size of the DVD-VIDEO.
Does the above scenario apply to you?
The alternative might be someone giving a DVD disc (data disc) which contains just the VTS files mentioned which were copied from
the VIDEO_TS Folder. So, you do not get the whole VIDEO_TS Folder, just the essential video files. Does this scenario apply to you.
I see no need to replace your Premiere Elements 4 with a later version unless you have a huge project and need a later version that will be a 64 bit application running specifically on Windows 7, 8, or 8.1 64 bit computer.
Consider...Premiere Elements 4 and if you have DVD-VIDEO on DVD....
1. Place the DVD disc in the burner tray
2. Open Premiere Elements 4 and set the project preset for NTSC DV Standard (assuming you are working in a NTSC setup)
3. Go to
Get Media
"DVD, Digital Camera, Mobile Phone, Hard Drive Camcorder, Card Reader"
"Adobe Premiere Elements - Media Downloader" and its Advanced dialog.
Set the Source in the latter dialog for the drive which has your DVD disc inserted in its tray
You should see your VTS_01_1.VOB thumbnail in the "Adobe Premiere Elements - Media Downloader" Advanced dialog.
With this VOB selected, click on Get Media to get the file from there into the project.
Should work fine.
Complications may be involved if the people who processed your footage gave you something other what is described above.
Please review and consider, and then we can plan our project strategy accordingly.
Thank you.
ATR

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial number

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Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?

I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?
Where do I find this library?
thanks
Shak

Twas quite a hassle if I am honest which was eventually resolved but I don't feel qualified to help anyone through the process as it required a trip to my local apple store and a genius bar appointment.
Personally, I would do anything like moving pictures out of folders etc. Certainly not creating a new users. i don't think that is an elegant solution
Try the following which MAY just about rescue the situation for you but if they don't work you may have to do something more drastic.
(1) Holding down Cmd & Alt at the same time, start iPhoto by clicking on the iPhoto icon. From the resulting menu choose Rebuild photo library by selecting all available options given to you and then pressing REBUILD!
If that doesn't work
(2) Fire up Utilities. Go to migration assistant. Chose 'From another Time machine back-up'. Open the 'Users' option that comes up next and from there select Pictures, then uncheck everything else like Applications etc (you don't want to do a full migration of everything) and click go.
If that doesn't work, take a deep breath and this step is rather complicated but it worked for me. First of all close iPhoto! Then go to new Finder window.
From the Finder window choose Pictures, then iPhoto library, press CMD and the letter i. It brings up a new window. Go to Sharing & permissions. From there select the padlock to unlock settings. and then select User account, then press the 'cog' icon next to +/- abd choose Apply to enclosed items.
This may take a while. Once completed, re-open iPhoto.
And that should (I stress should) cure it.
Good luck.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
Or, you can upgrade to Lion or Mountain Lion:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

Hp replaced my hard drive and i cannot download quick books. i have windows 7 64 bit notebook.

hp replaced my hard drive and i cannot download quick books. i have windows 7 64 bit notebook.

Try a clean install, as described in http://forums.adobe.com/thread/928315
If you still have troubles after this, and if you're using Internet Explorer, check out http://forums.adobe.com/thread/885448 and http://forums.adobe.com/thread/867968

I replaced my hard drive and am installing the OS 10.5.6 that i got from Apple. It is stuck with 7 minutes remaining. Help! this is the first time I've ever done this.

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