I reset my ipod touch and the apple screen is frozen and already tried the steps on the apple website

I have reset my ipod touch 3rd generation and after doing so it is frozen with an apple in the middle of the screen and i have already tried the apple support page steps and still doesnt fix it, please help me out

The warranty does not cover accidental damage like that cased by  dropping the iPod. However, Apple has known to make acceptions. Make an appointment at the Genius Bar of an Apple store.  Otherwise Apple will exchange your iPod for a refurbished one for $99

Similar Messages

  • I needed to reset my iPod touch because my pass code was changed and I didn't know what it was, but now iTunes wont let me restore it what do I do?

    Please help me!! I needed to reset my iPod touch because my pass code was changed and I didn't know what it was, but now iTunes wont let me restore it what do I do?

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • How do you reset an ipod touch when a child has locked it up?  we cant even access the screen to enter passcode. ipod is disabled and ask to connect to itunes but itunes asked to unlock

    my niece's touch is disabled due to a child trying to unlock it too many times. we connected it to itunes but it asks to unlock it. we cant even access the passcode screen to try to unlock it. it locked up months ago and has been abel to use it and she dont knoe the password to her email account to receive communication from itunes or apple so we esstablished a new account but cant connect hte device to the aplle id account. any suggestions?

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen

  • Tried to upgrade my iphone 4 to ios5  in the process it stopeed and the phone screen is frozen and on itunes my Iphone nu longer comes up under devices  what do i do to restore it

    i tried to upgrade my iphone 4 to ios5 yesterday   in the installation process my iphone stopped process and the actuall phone itself has frozen  what is showing is the music note icon over a CD disc icon  with an arrow pointing upwards and a picture of the  usb cable small end .  i have gone back into itunes on the left side and nothing comes up for list of devices to restore it  or reset it back to prior upgrade attempt. i cant even locate the serial number under edit preferences and devices.. however it shows that all my music was imported and synced  .. how do i recover the i phone so i can go back to using it.

    From iPhoneWiki:
    Try changing the USB port (the back one of chassis is better) and restart computer.
    The installed version of iTunes may also be too old. Update iTunes.
    Also put your iPhone in DFU mode when doing the above and restore. It's a software error.

  • HT1414 My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email for

    My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email format?

    Change it to an email address.
    -> https://appleid.apple.com/

  • I tried to soft reset my ipod touch with the top button and the screen button.  it turned off and went to the blue screen with the apple.  now it won't do anything-it has stayed on that scren for 4 hours now.  does anyone know how i can fix this?

    i tried to soft reset my ipod touch with the top button and the screen button.  it turned off and then went to the blue screen with the apple like it should.  however, it now just stays on that screen.  it has a sort of clock looking thing at the bottom of the apple that does not move either.  it has stayed on this screen for over 4 hours.  i also can not hard reset it in itunes.  i am not really goood at this sort of thing.  does anyone have this problem or a possible solution?  thanks

    See Here for
    Frozen or unresponsive iPod touch
    The Basic Troubleshooting Steps are:
    Restart..  Reset..  Restore...
    Try this First... You will Not Lose Any Data...
    Turn the iPod Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... (But can take Longer...)
    Release the Buttons...
    Turn the iPod On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • I tryed reseting my ipod touch but the apple logo wont go away no matter what i do and computer wont recognise it

    I tried to reset my ipod touch but the apple logo wont go away and isnt responding to my computer HELP!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like resetting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?

    My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
    the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
    The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
    The iphone is updated to the latest ios too
    WHAT SHOULD I DO!!!!!!!!!!!???????

    This might help
    http://support.apple.com/kb/ht3406

  • I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?

    I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?

    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...Re-Sync your Content
    Note:
    To remove a forgotten Restrictions passcode you will need to  Restore the Device as New...
    OR... From a Backup created Before the Restrictions Code was set....

  • I reset my ipod touch 5th generation and i just reset my apple id and password and it wont let me activate my ipod. I need help!!

    i reset my ipod touch 5th generation and i just reset my apple id and password and it wont let me activate my ipod. I need help!!

    What happens when you try? Error message?
    To activate you have to enter the ID and password last used for Settings>iCloud. In most cases the Apple ID is used for Settings>iCloud but not always.
    If problems contact iTunes
    Apple - Support - iTunes - Contact Us

  • My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.

    My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.Help pleaseeeeee!

    You can work through the five 5 R's of troubleshooting to rule out the possibility of corrupted software.
    http://www.apple.com/support/ipod/five_rs/
    It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
    Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
    http://www.apple.com/support/ipod/service/prices/
    Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damaged part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.
    B-rock

  • I did a factory reset on my ipod touch, but now when i try turning it on it just goes to the apple screen with the loading sign

    i did a factory reset on my ipod touch but now when i try turning it on it just goes to the apple screen with a loading sign, ive let my battery die and tried reconnecting but it still wont work. it doesnt even come up on itunes.

    Why won't it let you sync?  What happens when you try to sync it? Any error messages from iTunes?  How is your iPod configured to sync music from your iTunes library?  In other words, what options do you have selected from under the iPod's Music tab in iTunes?  To access this tab, plug your iPod in, select it under Devices in the left hand pane of iTunes, and over to the right locate and select the Music tab along the top.
    Or are you trying to manually manage your iPod's contents?  In other words, is the Manually manage music and videos option enabled from under the iPod's Summary tab?
    B-rock

  • I reset my iPod touch, now the logo blinks on and off screen with no response

    I reset my iPod touch, now the logo blinks on and off screen with no response

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I recently have reset my ipod touch 4g with new apple id and cannot download Facebook,Skype or any app that reqires ios7 or later

    I recently have reset my ipod touch 4g with a new apple id and cannot download Facebook,Skype or any app that reqires ios7 or later but ipod 4g can only have ios 6.1.6

    Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
    You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

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