I restored my iphone and updated it to IOS 7 and now its saying it cant activate the iphone, I restored my iphone and updated it to IOS 7 and now its saying it cant activate the iphone
i need help
it seems like apple's activation servers have gone down under the weight of the overwhelming amount of activation requests. you will be able to activate your phone once the servers are able to catch up with the activation requests.
Similar Messages
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i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!
Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H. -
I left my iPhone attached to my computer to do an update and now I can't use the phone at all. It was taking so long I left it, when I came back there was an erroe message saying that I need to do a factory restore on the phone. It wasn functioning perfectly before I attached it to iTunes to do the update and now since I can't even be sure that the back up completed, I'm faced with losing a lot of stuff recently added to my phone.
I don't want to do a restore, I just want my phone back to how it was this afternoon before I connected it to iTunes.If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help
Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine. -
I have the 4s. I have recently restored my settings and cleaned out the ports. I still cannot hear my audio for music or videos. My volume on the side of the phone does not work either. Everything workds in the setting menu. It is not a speaker issue because the ringtone works when people are calling and I can listen to the different ringtones as well. My notifications and text message audio does not work. My phone does not say that it is on a dock. When I try listening to music, the volume adjustment appears, but it is gray and unusable. Everything works when headphones are in plugged in and when it is on the dock. This started with the last iPhone update. What else can I do... this is becoming very frustrating.
Hi shanny202.
Really strange problem you have there. I have a few questions though.
Please try again and try to make the phone as a new without restoringen with you iCloud-data or backup-data from iTunes. Maybe it is something wrong with the data (strange).
Anyway, i think you should call Apple Support or visit an Apple Store, don't forgot to make a Genius Bar reservation.
You locate the nearest Apple Store here: http://www.apple.com/retail/storelist/
And here is Apples phone numbers around the world for support: http://support.apple.com/kb/HE57 -
I recently updated my iPhone to the new iOS and it no longer works with my inbuilt car bluetooth. Is it possible to restore to my previous iOS system?
Delete the pairing and then re-pair the devices.
There are no supported methods to downgrade the iOS. -
I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, I have lost all my photos. Is there any way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(
Pictures are designed to be copied off the device regularly as would be done with any digital camera. There is no logical reason why anyone would fail to do this with supposedly important pictures.
If a recent backup exists, it is also possible to restore the device from the most recent backup, this may restore pictures to the device. If it does, COPY THEM OFF THE DEVICE IMMEDIATELY for safekeeping. -
Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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i bought a iphone 3g from market yesterday and the phone is showing a usb an also itunes logo on the screen, the ive tryed restore and update, but once this has finished it gives me erra code (1015) can anybody help me plz
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
I got a used iphone 4s from a pawn shop and I cant activate it because I dont have the past owners icloud info is there anyway to unlock it and put in my information?
Take it back to whomever you purchased it from and ask for a refund. There is no way to get past the "Activation Lock".
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I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.
Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore. -
iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do?
Hello Maxayla,
It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#1
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I was updating my iPhone 4 to 6.1 and it froze. It has an iTunes logo and picture of a usb port on the screen. It gave me the option to restore settings, which I don't want to do. Now the phone is frozen. Any ideas how to get the phone back?
Im sorry to hear that. You need to restore like brad said.
But you can restore from a latest backup from itunes after restore. I hope you had a recent backup made.
Here is a link to help
http://support.apple.com/kb/HT1808 -
my phone i disabled.when i connected it to the pc to restore and update it..my iphone after 5 mins goes restart? plz help me what should i do
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
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Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again, it can restore and its just displaying itunes logo and USB cable, pls i need your assistance and advice.
Hello Richyfromnig,
Thanks for using Apple Support Communities.
The iTunes logo on the phone means that it is in what's called recovery mode. Take a look at this article to find out more about recovery mode, and how to fix it:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Take care,
Alex H.
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