I started watching a rental, but wanted to finish it tonight before my 24hours is up. But the movie is gone.
I rented this movie last night at 10pm. But, got tired and turned it off at 11. I went back to start watching it tonight, at 9pm. But the movie had disappeared. It says my rental time yesterday was 8pm! How is that even possible?? I definitely didn't rent it until 10, after kid was in bed.
Tried hard restart and all. No change.
Similar Messages
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Itunes closed when the two movies I purchased were being downloaded. When I reopened Itunes, my money remained the same after I purchased them, but the movies were gone. How do I get them back without having to rebuy them?
If they did not download, then clikc Store>Check for Available Downloads
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I started watching a rental. A "new update avalible" popped up, so I clicked it to move it out of the way. Now my video disappeared and I don't want to pay another 5 dollars to rent it again. What do I do or click?
The photos are on the ipod. Photo sync will erase them. I need a way to extract them from the ipod, or to.extract them from the ipod backup that is who knows where on my PC.
I've been searching for an app to do that with no luck. They all seem to want a newer OS than is on my ipod yet I have the most recent update installed. -
Why does it take 40 minutes to start watching a rental on Apple TV but only seconds to start watching Netflix?
Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Netflix movies are adaptive and vary their quality according to your connection and can be as low as 0.5 Mbps.
But remember lower datarates = lower quality. -
I purchased a movie yesterday and started the download. The download seemed to hang up at about 90%. Finally, it showed that it was ready to watch, but the movie will not play. Download is apparently corrupt. How do I get a working version?
Depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from your iPad and redownload it via the Purchased tab in the iTunes store app (or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes).
If you aren't in a country where you can re-download films, or if you have problems with the re-downloaded version, then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Hi, I've just bought a new Macbook Pro and started migrating from PC but the remaining time is about 70 hours long, I just wanted to know if that timing is normal and if not, does leaving running my MacBook that time can affect it?
70 hours... no, it's not normal but it can't hurt your Mac to be running for that amount of time.
Try this support article > OS X Mavericks: Transfer your info from a PC -
i've tried this repeatedly for the past 6 hours. Rebooted, etc. I can stream movies from netflix and hulu but the movie i rented won't play. The timer is ticking becuase it started then froze but now it won't load.
force quit app. double click home button and slide app up and off page
Peace, Clyde -
We were watching a movie from iTunes on our Apple TV and it froze with about 10 minutes left... just a spinning disk. Network was fine, I could run Netflix, I could choose other content via AppleTV or iTunes... but the movie only gives spinning disk when I go back to it. I confirmed settings on AppleTV and reset the unit without any result. iTunes indicates I have 21 hours left on the rental. I would like to be able to finish the movie and not have to rent it again.
Any thoughts? Anything that needs to be done in Samsung TV settings?How did you verify network was fine?
Netflix adapts to the network whereas iTunes needs a consistently solid connection. What other content did you try?
What is your current connection via speedtest
Go to istumbler (Mac) or netstumbler (PC) to get a report of the network
Make sure DNS is set to automatic. -
I want to print a calendar and some graph paper but the apps are gone
I wanted to print some graph paper but the app was gone. when I use the more app on the printer it says conniction problem. so I did the network configuration and I am connected, next I did the HP software installer and it says im up to date but I still have no apps.
Hello @jgolf ,
I would like to direct your attention to the following post by PrintApper .
HP Apps Service Retired on several printers
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping! -
I can't add a scene, I don't know why. I have finished making a scene and I'm trying to start a new one but the option to insert a scene is not highlighted so I cannot carry on please help
you can't use scenes in html5 projects.
that's also no significant limitation because there's never a situation (afaik) where you need to use scenes. they are strictly a convenience for designers.
i don't know any programmers that use scenes. -
my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?
Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
I'll be watching a movie in iTunes for Mac, and the movie itself will freeze, but the movie timer will keep going but the movie won't continue playing. I've tried restarting my Mac and restarting iTunes, with no luck.
Hi Sniper Trago,
Welcome to Apple Support Communities.
It sounds like there is a payback issue with one or more movies in iTunes on your Mac. If the movies weren't purchased from the iTunes Store, do you see the same issue with content downloaded from the iTunes Store? The article below provides some suggestions that will rule out conflicts caused by plug-ins that you might be using with iTunes.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
I hope this helps.
-Jason -
My movie is not downloading but the movie extras are, how do i get the movie back without repurchasing it? I've tried searching through my available downloads but only the extras showed up not the movie. All my other movies are there including the extras from the movie. I really want the movie & I don't want to repurchase it if I can avoid it.
When I tried to get it through my Purchased in iTunes - iStore it says
" You have already purchased this item"
"You have alreaady purchased this item but it has not been downloaded. To download it, select Check For Avaliable Downloads from the Store menu."
Which leads me right back to having all the other tv shows & movies that aren't on my laptop downloading but not the actual movie I want. I already have the extras but I really would like the movie .
Any help or advice would be appreciated
Thank YouSee Recover your iTunes library from your iPod or iOS device.
tt2 -
Im trying to bring a movie from imovie to a pc using a flash drive, but the movie file (.mov) will not play on a pc. help!
I would like to offer you some additional hair, but I've pulled mine out as well. I have created a slideshow of my daughter's new house (a very nice place indeed) as a house-warming gift, took all the pix myself with a throw-away camera made into CD's, imported all of the photos, cropped and enhanced with Iaza online free photo editor, re-saved the new ones to a folder, imported the selected ones into iPhoto, had the best thematic photo printed in 8x10 format, bought the black DVD's, made the MPEG-4 movie as well as the suggested exportable to iPhone, created a folder with the slides, crafted a nice playlist in iTunes, merged it all in iPhoto, but cannot successfuly export it into iDVD. The technical documentation and writing for some of this stuff is sloppy and sometimes unintelligible. The instructional videos are incomplete. The One-on-One fellow was most helpful the other day and said Apple doesn't really have or support an functional DVD creation tool and suggested I choose one or another "app" at the "app store", but the reviews for the two major ones are shallow in depth and I haven't yet sprunf for the $20-$40 download so I can re-experience the difficult learning curve. The Macintoshs I once used were incredibly intuitive; the iMac requires some study. The slideshow I have is imperfect becauae it keeps reverting to custom slide-specific choices I have decided (several times) that I do not want, but it keeps slipping back into "Ken Burns" mode and some of the photos don't work in that mode because of their format. But I will settle for less-than-perfect if I can figure out the best way to export the MPEG-4 I have created into a Maxell DVD-R some time before my daughter's toddlers aged 4 and 2 get into kindergarten.
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I just installed ios7 on my iPhone 4s. It seems to be working fine but all of the apps I had previously installed are gone. They show up in my app store as purchased, but the shortcuts are gone. Does anyone know how to get the shortcuts back? Thanks!
I updated via my iPhone 4s. The apps were on my iPhone 4s. That's all the information that I have. The update to ios7 seems to have gone smoothly - everything else is working, phone texting, email, internet, etc. But all of the apps I had installed over the past year are no longer showing up as shortcuts. No facebook, no twitter, no espn, etc. They are all still listed in my app store as purchased, but the shortcuts and my folders are gone. Thanks.
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