I tried to redeem my iTunes gift car, but it says that my card is not activated. How do I activate it to make it work?
I received an iTunes gift card, and I am trying to redeem it. iTunes is telling me that I can't redeem it because it is not activated. What do I do?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
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Similar Messages
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Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please help me
Normally what you should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. Since you have no receipt, though, it's unlikely that Target will help you, so go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Please note that everyone here is just a felllow user, so you should post no personal information as it will quickly become public.
Regards. -
TS1292 my itunes card are not activated how i can activate it?
how can i activate my i tune card
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?
I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers? -
pls could somone help
I tried to redeem an iTunes gift card and it said that my card has not been properly activated
YvesolutionWhat you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards. -
am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????
The iPod is from another state? Can you give us anymore details?
Be sure you are using the correct code > iTunes Store: Invalid, inactive, or illegible codes -
Trying to redeem an iTunes gift card. I keep getting invalid code message. It has 14 digits. Is this a problem?
This article should help:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you still can't redeem your card, then you should contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ and provide the serial number on the back of your gift card. The article above shows you how to locate the serial number. -
I redeemed my itunes gift card on my sisters ipad and I would like to get something for my dad but it says that the card has already been redeemed. Is there a way to unredeem or transfer the credits? Thank you!
No, once you redeem a card to your account, it is permanently there, until you spend the amount you have redeemed.
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i'am using iphone 5, i tried to update the ios 8.0.2 using the shift key in itunes update @ windows 8 i have the file which i downloaded, but it says that firmware version is not compatible. what can i do for it . help me friends
Hello vinoth1986,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I purchased iphone in London one year back. Then i shifted to India recently. Now when i want to change my credit card detail in itunes, i get an error message that This card is not valid in UK. But i am no more in UK now. In the same page i edited my address but itunes does not change that details showing the above error message.
So you are trying to change the account from India to the Uk right...? Cause it wont accept UK card if you're trying to keep it for India...
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Trying to sync already paid for songs onto my iphone 4s but it says that my laptop is not authorized to sync purchased songs. I have already authorized it so I have no clue what to do. Help please.
What version of OS X do you have on the computer? Also, is the iPhone being recognized in iTunes?
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I'm trying to update Dropbox on my iPad and it says that my account is not valid in that country. It says to switch back to my home country. I don't know how it got switched in the first place or how to switch it back.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311 -
When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devicesWere those items purchased or downloaded under a different apple ID than what you are logged into on the phone?
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i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?
You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.
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