I tried to update, but my apple ID does not allowing me , always giving me 'Your device or computer could not be verified. Contact support for assistance
I tried to update, but my apple ID does not allowing me , always giving me 'Your device or computer could not be verified. Contact support for assistance '. I changed my apple ID passwords, still same. help me please
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Log out, log back in, and test. If there's no improvement, continue.
Step 2
Reset your computer’s PRAM.
Similar Messages
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No GUID is available. Contact Support for assistance. after 10.6.8 update
Just updated my system to 10.6.8 and now cant log into the App Store.
I get "No GUID is available. Contact Support for assistance."
Tried all the deleting of network interfaces, plist files and still cant log into App Store.
This is really annoying and now i obviously cant update to Lion when it comes out.
PLEASE, anyone with any ideas on how to fix this error.
NOTE: I can still log into and download through iTunes.I wouldn't think any of the things you tried were related to the problem, but that does rule out the network.
Any weird problems like that after an update and I download and install the update combo.
The combo update contains all of the patches since 10.6, so if anything was missed previously, it should get fixed by the combo.
Although less likely, I have seen running the combo update after having used the combo update initially sometimes fixes things.
If that doesn't work, contact the App Store Support. I'm not sure what is missing, but it's telling you to contact them. Having read that a few times now, maybe start with them. It might be something wrong with your account, not the computer. -
Trying to update ipad2 software. Keep getting message that network connection timed out. Don't know how to cancel the firewall
Im getting the same thing...
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Im trying to update, but all it does is backup my phone, My itunes is updated, BTW, I just went to Apple bar, i had previous problem with prior phone, now im having this update problem with thyis new phone, someone HELP!!
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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i have ip 3gs and ios 4.1 i want to upgrade it to download latest version of apps ,which ios will be compatible and is there any danger to update ios before i erased all settings and content and i tried to update but it failed .it is working properly but i want to update from itunes.iwill do back up but is there any other thing i will face after updating like it will jut show apple loge and will not work. please answer quickly
An iPhone 3GS is too old to update to the very latest iOS and you will never be able to use apps that are compatible. The phone is just too old now in technology terms and the app makers have all moved on, so it's time to get a new phone.
Ideally, perhaps get an iPhone 4s or if you can afford it, an iPhone 5s or 5c which are the newest models. -
I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
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I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for further assistance. It doesn't take me to customer support, but does take me to a screen which states. "Error "This serial number is not for a qualifying product." I've checked my account and the product serial number is associated with my account., so I don't see any problem. I have not been able to find a resolution to this problem, so I hope that someone can point me in the right direction. Thank you!
update directly, Product updates
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Trying to update, but im missing the installation file ITUNES.MSI
trying to update, but im missing the installation file ITUNES.MSI
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?
I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program.
I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create those symptoms.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I have a pioneer 50 inch plasma + I purchased new from the company back in 2005. I tried to hook up an Apple Tv to the pioneer receiver that came with the TV. I can not get it to work.
The receiver has two HDMI inputs in the back. However they say they are not for PC's. Furthermore they must be set up by going to the home menu. I tried everything, but I can not get the receiver to talk to the Apple TV. I even tried a connector that uses an HDMI to the Apple TV that has the other side of the cable as 5 RCA cables. I could not get the receiver to see the Apple TV. I have a newer TV in the house, it has no problem talking with the Apple TV. But this older system seems to be handicapped in its ability to talk with the newer Apple TV system.
My Email is [email protected]
Do you have any suggestions
Thanks
BobI could not access the Apple TV on the television. If I put the Apple TV directly into by TV, I have an external sound system (entertainment system), therefore I worry that I would by pass the audio.
Thanks for taking your time to attempt to help! Any more suggestions would be greatly appreciated.
Bob -
I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work now.
I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work. I started the download and it said that it had 6 hours remaining, so i just left it overnight. The next morning it was working fine, but the ios 6 didn't download. I looked at it later and it had the turning on screen with the loading bar under it. It stayed like that for a while and the bar didn't move. I needed to use my phone so I tried to make it go to the home screen, but nothing happened. I held down the lock and home button for a few seconds and everything went black. I tried to turn it back on and all it has done all day is stayed on the turning on screen. I tried plugging it into the wall, and nothing happened. I tried connecting it to iTunes, and nothing happened. I don't know what I need to do to get it to work.
OMG is working OMG OMG OMG Thanks alot dude!
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hi, updated my iphone where in the middle of updated the screen showed i must connect to itunes. after connecting to itunes my iphone was updated but everything was deleted. was first time on itunes , so have no backup. can i recover my pics and contacts? please help
If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/ -
Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on.
Could not turn it off at that stage so set up as new iphone. Now icloud will only accept past id email address and password which i no longer have,
but itunes on my phone has my correct current id and password. I need to restore my back up from itunes, i did not use icloud.
Any help please.
I did try yesterday but did not realise at that time that itunes had correct apple id. Hopefully this is a good thing!Thank you for your prompt reply.
I have looked at icloud.com/find numerous times and my iPad is not showing at all (see picture below). As I said I did turn off 'Find My iPhone' on my iPad and then erase all settings and data before taking it to the repair centre.
The gentleman at the repair centre said that the device won't restore because "Apple thinks that 'Find My iPhone' is still turned on" (I'm repeating what he said). -
I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
when i trying to update my iphone 5 to latest ios 7.04 always appeared error when the update almost done about 20 to 30 minutes
Hello micojen1920
If you are having an issue with updating your iPhone, try it through a different method like in iTunes or through software update on your iPhone in settings. If that does not work then follow the steps in the article below to force a restore on your iPhone. Make sure to back up first and you can always restore from that back up once your iPhone is up to date. The second article will assist you with the back up and restore process.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Regards,
-Norm G.
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