I tried to update to mavericks which made my MacBook unworkable. I reformatted with my startup disc and now have reloaded my computer from a backup on time capsule. I keep getting a panic screen on start up and can't get out of this perpetual loop?

I tried to update to mavericks but it crashed my system. I reformatted and restored from time capsule but have a panic screen I can't get out of.

Read this thread.
https://discussions.apple.com/message/22935993#22935993
Linc Davis is a very smart guy on here, and his recommendation in that thread is to reinstall the OS. I'd suggest a backup first.

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I'm getting the grey screen during start up and can't boot the computer. I did a cmnd R but worried it would automatically wipe my hard drive and reinstall OS. Is there a risk at cmnd R will result in wiped HD without me actively making that choice?

I'm getting the grey screen during start up and can't boot the computer - MacBook Pro with lion.
I did a command r after doing some research but got nervous that it would automatically wipe my hard drive and reinstall OS.
I was nervous because it asked me for language for software use before any options were presented (such as repair via disk utility). It looked similar to an OS install.So I powered off....Is there a risk at command r will result in wiped HD without me actively making that choice?

Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless.

I bought this product Sept 2013 and now have a new computer. Can I download it to my new computer? A

I bought this product Sept 2013 and now have a new computer. Can I download it to my new computer? Adobe ExportPDF Annual

There is nothing to download. Just sign in and start using it. Just let us know if there are any problems with that.

TS1496 I burnt some CD'S onto my i pod about 2 years ago, and now have a new computer, but computer is saying it doesn't recognise device, and ipod is not appearing in i tunes which i have just downloaded, please help as I'd like to put some more songs on

I burnt some CD's onto my ipod a couple of years ago and now have a new computer but it doesn't recognise my ipod, I have downloaded itunes onto pc but all my songs are not on there, can anyone help please

For Purchased iTunes Songs: Downloading past purchases from App Store, iBookstore, and iTunes Store
For Non-iTunes Songs (CDs or Third Party): How to use your iPod to move your music to a new computer
Also check: iPod: Does not appear in Windows or iTunes and Device Manager is empty
Message was edited by: keeferaf

After formatting my HD and eventually restore my system from a backup on Time Capsule, will I still have access to my old backups as normally used to do via Time Machine?

I have a Time Capsule (4th Gen) and my backups on it, I need to completely erase my hard drive. My question is: after formatting my MacBook HD and eventually restore my system (OS X 10.6.8) from a backup on Time Capsule, will I still have access to my old* backups as normally used to do via Time Machine?
*(-and to the newer backups- if I had not restored my system from the last backup).
THANKS

That's a good question. Technically, Time Machine should make a new backup but not erase any old backups. But if there isn't sufficient space on the backup drive, then I'm not sure if Time Machine will simply warn you or just go ahead and remove old backups to make room for the new ones.
In any case, the new backup should have a different backup folder on the backup drive. That's my understanding. You can learn more at pondini.org.

HT204053 I sent a request through regarding "billing" about 2 1/2 weeks ago and I have not heard back from anyone. My cc was charaged $24.99 for a year of music in the cloud - I DO NOT want this service......... Please credit my American Express credit

I sent a request 2 1/2 weeks ago and I have not heard back from anyone. My cc was charaged $24.99 for a year of music in the cloud - I DO NOT want this service......... Could you tell me the status of this request? Please credit my American Express credit card.

You aren't addressing Apple here. This is a user to user technical support forum.
If you are trying to get a refund for iTunes Match, try calling the Apple online store (1-800-MYAPPLE in the U.S.).

I "upgraded" to FF5 and now have no refresh or stop icons in the menu bar, nor are they available on the "personalize" menu. How do I get them back?

Question
I "upgraded" to FF5 and now have no refresh or stop icons in the menu bar, nor are they available on the "personalize" menu. How do I get them back?

The idea is that the button on the end of the location gar is smart and changes between being a stop or a reload button. It is a stop button whilst loading and a reload button once loaded.
The buttons can be dragged off the customise menu, or if they are already on the toolbar they may be re-positioned, they combine depending on the order they are in, separate them or move them so they swap places, instead of docking with the location bar.

Getting a White Screen at Start Up/no power is getting to any external devi

A few months ago, I purchased an older Mac Mini (Power PC) for my husband. Now when he tries to start the mac mini, he is getting a blank white screen. I also noticed that no power is getting to any external devices that are connected to this mac mini. During the startup, there is a quick flash of power to the keyboard and that is all. I have tried to following:
1. Full Reboot of the computer
2. Reset the RAM
3. Reset the PRAM
4. Reset the PMU
Still not getting any power to any device and still getting the white screen. On a side not, I can hear the computer starting up and I am getting a light on the mac mini.
Does anyone have any other ideas? I do have an appointment with the Genius Bar later this week. I am just trying to decide if I need to buy him a new computer or if this can be fixed.
Thanks for any feedback!

So does the mini make a normal chime start-up sound that all Macs make when starting up?
Does it go straight to a white screen or does it make some intermediate screens, like gray, gray with a spinning wheel, blue...anything?
Have you tried starting in Safe mode?
http://support.apple.com/kb/HT1455

HT4743 I tried to buy 1 episode of a show... asked for my pin etc... then nothing... it didnt download and now have been charged $1 from my bank?? Every time I try to buy and watch from Apple tv have problems.??

Am having trouble with my Apple TV,, tried to buy 1 eposide of a show last night.. went thru asked my pin number etc.. pressed ok... then nothing...
this morning I find I have been charged $1 from I tunes?
Any one else have this problem.
Havent really been able to use it since I bought it at xmas time..

It sounds as though you didn't actually order the movie and just set up your payment info. The $1 is just a holding sum, you won't actually get charged that.

"DOS" screen before start up. Can't get to OS X without using Option key

Ever since i installed Leopard, when starting up or restarting, it goes straight to a black screen with a blinking cursor in the top left corner. It looks like its a DOS screen. The only way i can get to OS X is if i hold down the option key, as if i were using bootcamp. But the problem is, Im not using bootcamp! I only have one partition and it is the Mac partition. This is really annoying. Does anyone have a solution?

Go to system preferences and invoke "startup disk". If your boot disk is not currently chosen, then choose it. Restart.

I have CS4 (Windows) and now have a Mac computer, is there any way I can download to the Mac?

Does anyone know if there is a way to download my Windows CS4 to my recently purchased IMac.

No. you are long past any upgrade and platform swap eligibility. You can only buy a new license or sign up for CC. It's a moot point, anyway. There are serious compatibility issues with CS4 on OSX 10.10, so it would be nothing but trouble.
Mylenium

I purchased a download version of PSE12 and now have a new computer. How can I find out how to re-download the program to my new computer?

Any solutions out there. Adobe products are mostly great, but customer service almost non-existant, despite the elaborate website.
Photoshop Elements

You are allowed two activated installations at any time. If you aren't going to be using the old computer anymore, go to Help>Sign Out in the editor to deactivate it.
For the new computer, the simplest way is to download the trial and enter your serial number into that when installing.

I purchased Cs6 Extended for windows and now have purchased an IMac, How do I contact adobe to exchange Cs6 for windows to a Mac version so I can use my software?

How do I contact customer support for a product swap or exchange of Cs6 for Windows to Cs6 for Mac version?

Order product | Platform, language swap

HT5538 What happens if u have two phone numbers and now u are receiving texts from ur self every time u send a text to the other number on ur id?

I have my boyfriends number (iPhone 4) connected to my account with my iPhone 4S and iPad 2 when he texts me after he updated his phone last night it now sends us both the message sent every time so the conversation is now on two different conversations on the phone. Please help

Settings > Messages > Send and Received > Uncheck any number/email that does not belong to the device
Note: The little blue (>) will give you an option to remove the number/email from the device
Note: Check this setting on any device(s) using the same Apple ID

I upgraded to mountain lion and now have nothing in itunes, why

i upgraded to mountain lion and now have nothing in itunes, why

About TM "Backup Drive is Full"
Alert TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.
So, how long a backup file remains depends on how long it was on your Mac before being deleted, assuming you do at least one backup per day. If it was there for at least 24 hours, it will be kept for at least a month. If it was there for at least a week, it will be kept as long as there's room.
Note, that on a Time Capsule the sparsebundle grows in size as needed, but doesn't shrink. Thus, from the user's view of the TC it appears that no space has been freed, although there may be space in the sparsebundle.
Once TM has found it cannot free up enough space for a new backup it reports the disk is full. You can either erase the backup drive and start your backups anew or replace the drive with a larger drive.

I tried to update to mavericks which made my MacBook unworkable. I reformatted with my startup disc and now have reloaded my computer from a backup on time capsule. I keep getting a panic screen on start up and can't get out of this perpetual loop?

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