I updated my apple TV and now it is frozen with the itunes icon and a picture of the apple TV. ??
How do I fix my apple TV? Since I did the latest update, it has been frozen on a screen which shows the itunes icon and an apple TV with a cord going from one to the other. I have tried unplugging it and plugging back in. I have also tried plugging it into my computer and updating it through itunes and nothing has worked.
It is in recovery mode, it must be connected to a computer and restored via iTunes.
What happens when attempting this?
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I tried to update my iPhone 4 with the new Apple iOS7. Now my phone is locked with an iTunes icon and my recharger icon. I can't turn it on or get into anything. I can't even receive calls on my phone. HELP!
Same thing happend to my Girlfriend, you will have to connect to the computer and snyc with iTunes. Make sure you update your iTunes software. we had to click on "Restore iphone...". phone updated and she lost everything on phone , we then tried to get everything back and only thing we got was her apps . Good luck hope everything turns out better then us. .
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Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
Thank youTry and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
My phone is plugged in and the screen shows the power cord connector and arrow and the iTunes logo. I have made sure the plug is in and power on. Touching the screen does nothing. I have turned it off and back on I get an apple pic then back to the iTunes logo pic, arrow and plug....
I installed new update and have had the connect to iTunes all day. I got home connected to iTunes and it said my phone couldn't be updated it needed restored to factory settings. I was reluctant to lose everything so I ignored this and clicked update. After it installed it said to restore again. Again I ignored it and this time it updated my phone and my phone turned back on with everything there.
So glad I ignored the previous messages asking me to restore! You could try this if you have iTunes and don't want it restored to factory settings. -
I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) When I do this it wants to restore my ipad, which I have already done. I can't get out of this screen. Any hints on what to do next?
Something went wrong with your update; you are in Recovery Mode.
Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times -
I updated to IOS 6 and now it is frozen with a picture of a cord to connect to ITunes
Hi I updated to IOS 6 on my IPod touch and now it is frozen with a picture to connect to ITunes
What happens when you connect the iPod to your computer and restore via iTunes?
If iTunes does not see your iPod
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Last night i was downloading the new update for the Iphone4 on my laptop through Itunes. After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it. Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else. Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.
slawdog31 wrote:
Is the sleep wake button at bottom center of the Iphone or on top?
Top
iPhone User Guide -
So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable
That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple -
I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
Did you try to connect in recovery mode again? iOS: Unable to restore
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my itunes wont work I just installed some new update and now it wont even come up, I click the Itunes icon and nothing happens. Please help me I've tried uninstalling it and downloading it again but that didnt help :/
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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I was attempting to download the latest update to my ipad which was to take 2 hours so i left it alone, when I came back my ipad would not turn on, now it has the itunes icon and a plug on the front, what does this mean? And now it can't be recognized on my computer at all?
I did a restore but nothing has happened. How do I get it to come back on?You'll have to restore your iPad. With your iPad still connected to your computer, press and hold BOTH the power and home buttons at the SAME time and your iPad will restore.
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I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6)and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previous vesions. I can't even find a tab for synching. very strange. any help is appriciated.
iTunes 10.7 is compatible with Snow Leopard.
You can download it here: http://www.apple.com/itunes/ -
So, my ipod will not stay on, when I take it off the charger it just goes dead. I cannot plug it into the computer and have it go on; I guess it doesn't have enough power for the battery. But, just the other day, I unplugged my ipod (went dead) plugged it back into my kitchen and now it goes on but an ITunes icon pops up and says for it to be plugged into it, but like I said it doesn't work on the computer. So, now I lost all my pictures but I was wondering how I can get them back? Or get rid of the Itune icon to actually get back on my ipod?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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