I've brought a charger cable from tesco for my Iphone 3gs. 3 weeks later it stopped working completely with no notification. I tried with my computer but nothing seemed to happen when I plug my phone in. Help!
Where should I buy legitimate charger cable? Is my cable third party as I brought it from Tesco?
If it is an Apple cable it should have come in a white Apple box with an Apple label. If it didn't it is not an Apple cable. You can buy Apple cables at any Apple store or Apple's online store. There are also high quality cables from some of Apple's business partners such as Griffin.
For a 3GS most cables should work, Apple or not. This is not true for the iPhone 5 and later. So the problem may not be the cable; inspect the connector on the bottom of the phone; if it is full of lint, dirt or moisture try cleaning it. Also look for bent pins.
Similar Messages
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I have a 4s. I am unable to sync music that I have downloaded to my iTunes library from a cd. The music is on my computer but I am unable to get it onto my phone. Help.......
Okay, you are using Windows 7. What version of iTunes do you have. Please don't tell me the most current one, go into Help then About iTunes and read what it says.
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I have photos on my iphone 4 that i'm trying to transfer to iphoto. The problem is when I plug the phone in, it only wants to transfer the new photos, not all. How can I take all the photos off my phone and put them into iphoto? Even if there are duplicates, I'd like to make sure I get all the photos from my phone into iphoto. Thanks
To see all the photos on the phone, including photos that have already been imported into iPhoto, deselect the "Hide Photos Already Imported" checkbox. If the camera contains photos that have already been imported into iPhoto, those photos are hidden by default.
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Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
I had a software update on my phone and tapped it to start the update then decided to cancel it. Now it will not let me back in my phone and has a picture that is telling me to plug into iTunes. I had to download iTunes on this computer first because it wasnt on this computer. It has downloaded, but nothing happens when i plug my phone up to the USB port in my computer. The picture telling me to plug into iTunes is still on my phone.
Try carefully following the steps outlined in this Apple support document to put your iPad into recovery mode.
http://support.apple.com/kb/ht1808 -
I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures
Hello there, SamanthaYikwai.
The following Knowledge Base article offers up some basic steps to try for reinstalling an app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open.
http://support.apple.com/kb/ts1702
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
If the download stops, you can resume it.
If the issue persists, then you may want to try and sync the application to your iOS device using your computer by following the information in this article, under the section "Download previous purchases on Mac or PC":
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hi please help I have an Iphone 3 G S it is using the 5.1.1 ios upgrade which it has had for sometime although there was a minor update last evening ? My phone worked fine until arround 1 pm today then it stopped getting mail from my hotmail account along with the hotmail I am not longer able to see any updates to my calendar and most of my contacts have dissapeared. I have tried reconfiguring the hotmail account, deleating it, and putting it back on, and changing the password but none of these has worked. I know hotmail is working from my computer and it also working from another app I downloaded to the phone just now ( mail pro) but it still says connection to the server has failed?
Thanks so muchClick on your Hotmail account in Settings, click on the blue arrow and Forget this Network and try signing in again.
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I Tried everything you guys suggested but none of it seems to help.
What do you mean by everything? Have you really tried all the things on this page? http://www.apple.com/support/ipodtouch/assistant/itunes/ Note that the iPod should be recognized as a digital camera for the purposes of seeing the pictures taken with the iPod camera and it should be also recognized in iTunes for all other functions.
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Hi, title says it all. I have been doing this for years and don't know what has changed.....
Reset doesn't seem to work, this includes factory! Please help.It certainly would not hurt to let the folks at the Apple store take a look to verify things. If the product is less than a year old, or you have AppleCare on one of your Mac, the Express may qualify for free replacement.
The Apple Store may also some some refurbished Express devices on hand at a discount if you need to buy, or they can direct you to the Apple online store for the same thing. -
I was downloading the new IOS and message could not find Iphone appears in Itunes window - Now my my phone is stuck with the power symbol and an arrow pointing to the Itunes symbol, I have tried turning off my phone and turning it back on but nothing seems to work
So when you plug it into your computer, you're not getting a message in iTunes that it has discovered a phone in recovery mode?
Reboot both the computer and the phone and try again. -
I have a IPhone 3GS restored the phone as I bought it second hand. I have tried to download apps but some say it's not compatible an others say I need to update to iOS 4.3 or later. I have tried downloading this software via a computer but nothing seems to b happening ....any ideas pls??
You need to connect it to your computer and update it through iTunes.
'Over the air' updates were only introduced in iOS5. -
I brought apple lightining cable from authorised shop , but my i phone is not getting charged with that how can i know its orginal or not there is no printing on that cable and the wire is little harder than which i was using before it came along with phone.., Please let me know is the cable is orginel or not ..
the phone says it is not charging even though it actually is. Check and see if that's the case. A very underhanded trick by Apple so they can charge 10 times what the cable is worth. They do not win admirers by that proprietary trickery.
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My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
When I plug my phone into my PC with the USB cable an advertisement starts playing on my PC. The advertisement is for an add-on product called Backup Assistant Plus. How can I stop this?
I read of a work-around to stop this, but it does not meet my needs. The work-around is to change your USB connection option from "mass storage device" to the one of the options about uploading pictures. This would not work for me because I'm connecting the cable so I can access the phone's memory as a mass storage device!
This is a seriously obnoxious problem affecting millions of people. It's a common conversation in bars, and all the iPhone fans are saying--yea, I told you so, stuff from Motorola is junk. I'd recommend that it be fixed as soon as possible!
Model: Droid Razr
Android version: 4.0.4Yes, you can stop it. When you plug in the phone, down in the lower right of your screen, click and pull up the Motorola Device Manager. Do as you please with it.
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