I've go an adobe photo subscription but can't use anything?!

Hello everyone!
I am really frustrated. I've got the photo subscription of adobes creative cloud.
I pay 12 € the month to use Lightroom. But I need an serial number to use Lightroom. And I didn't got any number
Anyone who had/have the same problem?
Please help me, I really need to use it. And I don't want to pay for nothing..
Thank you! Katja

Thanks for your message Jeff a wright
I removed it and reinstalled it. But it doesn't work at all.
He asked me for my serial number again. I think it's not connected but there is an Lightroom icon im my creative cloud...

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I've go an adobe photo subscription but can't use anything?!

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