I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks

I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks  

I am sorry to hear. Yes it's very disappointing and the fact that you can't at least re-download your purchase makes it that much more irritating haha well thank you and good luck!

Similar Messages

  • HT1725 I recently purchased and downloaded a song from iTunes.  The download was completed but the song cuts off half way through.   How can I download the entire song again?

    I recently purchased and downloaded a song from iTunes.  The download was completed but the song cuts off half way through.   How can I download the entire song again?

    All you need to do is go to the iTunes store, and then go to purchased in the right side of iTunes store.  It is under the quick links.  Then you will be able to download the past purchases there.

  • I downloaded an album and some songs only play half way then the next song starts. Any thoughts? Thanks

    I downloaded an Album from Itunes Store onto a Windows PC. Some of the songs play fine while others play about half the song and then skip to the next song. But, when I play the same songs from iCloud on my iPhone 4s, they play the whole song. So, why can't itunes play the song in full?

    This happened to me.  What you need to do is move the song and any backups to the recycle bin.  Then go to Itunes store and click 'Purchased' under Quick Links.  Go to the song you want and there will be a cloud next to it.  Click it and it will redownload.  It should download the full song this time.
    This happened to me yesterday when I bought a Volbeat album and again today when my brother bought a Rise Against album.  I hope Apple fixes this.  I just read about a question like this from back in 2007, so it's been going on for a while.

  • I have a new PC and I tunes had to be added from my old PC to my new one, now some of my music is only playing half way through on both my PC and IPOD Classic

    I have a new PC and I had to transfer my I tunes from my old PC to my new PC and now some of the songs only play half way through on both my PC and Ipod Classic
    How can this be fixed, I noticed also that on I tunes on my PC before purchasing a song I listen to it and now it is only playing like 4 seconds of the song and I have opened up the URL and it still won't work correctly. PLEASE HELP

    Are these songs that you purchased from the iTunes Store or imported from outside of iTunes? If there are iTunes purchases, delete them from your main iTunes library and redownload them again at no cost via iCloud.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • I bought an album but some songs say play while others say purchased. Why is that?

    I pre ordered an album about a month ago, but has now been released.  Some song say "play" while others say "purchased" the songs that say purchased will not show up on my iTunes library can anyone tell me why that is, or how i can get it to work?

    I cannot answer why this happened -- it depends on what you were doing when the download started.  Anyway, you can get all the songs downloaded as shown here.  (Click to expand.)

  • TS3297 Purchased album of Casting Crowns but some songs only play for 30-40 seconds. Where are my songs?

    I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds.  A couple play for their full time.  What went wrong?

    Delete and redownload:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I bought an album but 3 of the songs stop playing half way through, it's just silence. Can I get a refund and if so, how?

    Recently, I bought the Adam Barnes album and I put it on my iPod. When I started listening to it and it was great. But when it got to track 4, it played the first minute and then it was just silence for the rest of the 3 and a half minutes song. It did this again for tracks 5 and 6 too, but the other tracks are fine. I checked my iTunes and it doesn't work on there too. Has this happened to anyone else? Can I get a refund? If so, how can I get one?

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • Why do some of the songs only play half way, then skip to the next song?

    I just got the ipod shuffle and am enjoying it very much, except that a few songs won't play all the way through. I tried them on my computer and they WILL play there, BUT I notice they have a kind of crackle, like the download got interupted. Is that making them "Skip" like a scratched record? And what do I do about it?
    thanks,
    pauline

    If those are purchased tracks (from ITS) then this is an old problem, and a continuing one.
    The two most common fixes are either to work through ITS Support and get different copies of those tracks (they will never work correctly on the Shuffle as they are, and might actually get worse with time), or go through a process of burning those tracks off to a CD and then reimporting them back into iTunes.
    Both of these have been discussed at length in these and other forums. Search for those threads and see what you want to try.

  • I recently purchased an album but some songs do not play

    I recently purchased Now thats what i call disney from the itunes store. All the songs have downloaded but a third of the album doesnt play or plays for a minute then cuts out. I have reported the problem but itunes customer support are taking a long time to solve the problem. Does anyone else have any suggestions?
    Thanks

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How do I get a song to download properly? Downlaoded an album but one song only plays first 2 seconds.

    Can only listen to the first 2 seconds of a song, checked for downloads incomplete and get all songs downloaded message, also have latest iTunes version. Tried restarting my PC but did not help. How do I get all of the song re-downloaded properly?

    Hi Rusty Bucket Head,
    Thanks for using Apple Support Communities.  If your song is incomplete when you try to play it, you can delete it and try redownloading it as described here:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If the second download still has the same issue, you can report the issue to the iTunes Store by following this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    - Ari

  • I downloaded some songs, and it says they downloaded, but the song cuts off half way through. What do i do?

    I downloaded and album late last night. It said they were all downloaded and about 8 of the songs cut off mid song and jump to the next song. What do I do to fix that?

    All you need to do is go to the iTunes store, and then go to purchased in the right side of iTunes store.  It is under the quick links.  Then you will be able to download the past purchases there.

  • Downloaded songs from iTunes only plays half way and it cut off

    I downloaded an album in the itunes store and the first and last songs only play half way through in itunes and then stop.  My iphone sync'd wirelessly and got the complete songs.  Any ideas on what happened?  Can I redownload them?

    To be of any assistance I need more info.
    Are they playing normal in iTunes or  iPod?
    if skipping in iPod, are you listening via the earphone jack or the iPod Docking station?
    But if you dont like to share info, perhaps this link may help
    http://www.methodshop.com/gadgets/ipodsupport/musicskip/index.shtml
    Have a nice day!

  • IT tunes music - some, a lot, of somgs stop playing half way through. the files are all ok and complete? ive tried downloading / updating but no joy?

    IT tunes music - some, a lot, of songs stop playing half way through. the files are all ok and complete? ive tried re - downloading / updating but no joy? can anyone help its most annoying

    Yes, in theory re-converting would lessen the quality further. However, I have heard people claim (unsubstantiated) that if you are encoding with the same encoder at the same bit rate, then since it will use the same algorthymn, it won't really change the file. I have absolutely no idea if that is true or not.
    But... I figure some slight loss in quality re-encoding is still better quality than a song that only plays half way and then stops, right? I suppose you could always tag those files in the comment section with something like "Re-Encoded" and then later if you gain access to your old CDs, you can then make a Smart Playlist to gather those songs and then re-rip them again from your CDs.
    Cheers,
    Patrick

  • TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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