How do I get a song to download properly? Downlaoded an album but one song only plays first 2 seconds.

Can only listen to the first 2 seconds of a song, checked for downloads incomplete and get all songs downloaded message, also have latest iTunes version. Tried restarting my PC but did not help. How do I get all of the song re-downloaded properly?

Hi Rusty Bucket Head,
Thanks for using Apple Support Communities. If your song is incomplete when you try to play it, you can delete it and try redownloading it as described here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If the second download still has the same issue, you can report the issue to the iTunes Store by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

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I just downloaded george michael new album but track 3 only plays for 10secs HELP, I

I just downloaded george michael new album but track 3 only plays for 10secs HELP

Hello there, Lancing45.
The following Knowledge Base article offers some practical steps for redownloading your purchase:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

I just downloaded a pre-ordered album and one song is corrupted and stopping just after a minute in. Can I redownload the song for free?

I just downloaded a pre-ordered album and one song is corrupted and stopping just after a minute in. Can I redownload the song for free?

If you delete the song from your PC you can redownload it. Make sure you actually remove it from the computer, and not just from the library (select "Move to Recycle Bin" when deleting). To redownload you can go to the itunes Store->Purchased-> Download Previous Purchases. Within there you have the option to view all songs purchased, as well as all songs which are "Not In My Libraray".
If you don't feel comfortable deleting the song, you can just move copy/paste it somewhere else so that you've got it backed up in case the re-download doesn't work.

TS1389 I downloaded album but one song states not authorized and will not play and will not accept authorization when entered.

I downloaded an album but one song will not play. The message says not authorized. I put in authorization info and it says this computer is authorized.
I tried to buy it again and the same error comes up not authorized, etc and nothing works.

It may be a corrupt / damaged download...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed?

Your latest purchase could be corrupt...
Try this...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201272 I recently downloaded a Cold Chisel Album but one of the songs is incomplete and although the song time is 5.51 minutes the song cuts off at 3.20 minutes, what can I do to get the whole song?

I have just downloaded a Cold Chisel album and one of the song cuts off after 3.20 minutes even though the song is 5.51 minutes long, it just suddenly cuts off, what can I do to get the whole track downloaded?

Depending upon what country that you are in have you tried deleting and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

HT1399 I downloaded an album, but one song cuts off just a few bars in. How do I reload that album to capture the whole thing?

I downloaded an album, but one of the songs cuts off a few bars in. Do I need to reload that song/that album and how do I do that? Also, how do I take songs out of my library and "park" them somewhere in case I want to put them back in? Right now I'm just really sick of some songs.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I bought an album but one song isn't working

I bought and album on itunes and one of the songs doesn't work. It won't let me play it and after it plays the song before it, it just skips it. It doesn't work on my itouch as well. It tells me I have to authorize my computer, and after I authorize it, it says I've already authorized my computer. But the song still won't work! The rest of the album works fine.

Important: I am not held responceable for any misshaps or errors that happend durring the buying, if it makes you pay I am not responceable! have fun getting the album!
If you bought the album, its going to charge you for the whole album.
Try this
Step 1 open up Itunes on your Ipod, Ipad or Iphone and look for the Album you bought, Click the buy button again
and its going to say you have already purchased this item, Would you like to download it. CLICK YES!
And you should have it!
If not contact Itunes/Apple support.
NOTE: if it made you pay for the album again. goto your email and send them the application when you bought it the first time, and say I already bought it, I want my money back! DON'T forget to add PLEASE!!!
It also does the same on Computers!

Purchased a album on iTunes and all of the album but one song loaded but the one is showing purchased.

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Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I just bought and downloaded a tv show to watch on my Mac book, but it will only play 37 seconds worth every time. What am I doing wrong? Why won't it play

I just bought and downloaded a tv show but it will not play more than 37 seconds worth. Why?

Are you certain you finished downloading it? Typically, the download is huge and may take a long time.

Bought an album, but one song will not download due to "corrupt file".

I've tried closing out of iTunes. I've shut down my mac. I cannot get this flippin song downloaded, but the rest of the album downloaded fine. What do I do now?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

TS1424 I purchased an album but one song won't play. They say they keep posting a fresh copy for me to download from the store but everytime I try the same message comes up saying the file is corrupt and I should go to the store and check for avalable do

Thats it. So help

This poor guy needs help. Somebody who knows what to do should help him. What a great Idea. I mean really totally solve the problem so he can go on along his merry way listening to his song he bought that won't download with the rest of the songs.

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Hi all, i just purchased an album on itunes. There are 12 songs. Eleven songs downloaded . One has and exclamation point and can't be played.
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I bought an album but one song didnt transfer

i just bought my first album on itunes, it has 15 songs. however only 14 songs got transferred.
will i pay only 14 and do i just need to buy the missing one again or can i retrieve the interrupted file somewhere?
thx

Important: I am not held responceable for any misshaps or errors that happend durring the buying, if it makes you pay I am not responceable! have fun getting the album!
If you bought the album, its going to charge you for the whole album.
Try this
Step 1 open up Itunes on your Ipod, Ipad or Iphone and look for the Album you bought, Click the buy button again
and its going to say you have already purchased this item, Would you like to download it. CLICK YES!
And you should have it!
If not contact Itunes/Apple support.
NOTE: if it made you pay for the album again. goto your email and send them the application when you bought it the first time, and say I already bought it, I want my money back! DON'T forget to add PLEASE!!!
It also does the same on Computers!

How do I get a song to download properly? Downlaoded an album but one song only plays first 2 seconds.

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