I've upgraded my app via iPhone and already paid for it but noting have changed. Who am I suppose to contact with. and how
I've upgraded my app via iPhone and already paid for it but noting have changed. Who am I suppose to contact with and how?
Contact the developer of the App.
Just because an app is updated does not mean it should visually change, the update could simply be bug fixes.
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I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help
redownload it,, either by syncing with iTunes or directly from your phone using the app store.
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I've already paid for iPhoto but i got a new hard drive put in my computer so do i have to pay for iPhoto and iMovie again?
Welcome to Apple Support Communities
Of course not. You already purchased iPhoto and iMovie, so you can reinstall them for free.
If you purchased them from the Mac App Store or you got your Mac after July 2011, open the Mac App Store, log in with your Apple ID, go to Purchases and redownload them. Note that the latest iPhoto and iMovie need OS X Mavericks.
If you purchased them in a DVD, insert the DVD and install them. Then, open > Software Update, and install the latest version.
If you got your Mac before July 2011, use the Applications Install Disc to install iPhoto and iMovie. -
As I stated above, I purchased mmlp2 on iTunes but it didn't tell me that it was the censored version, I don't want this version and it's really annoying to listen to. Is there a way that I could exchange the clean version for the explicit one or even get my money back? Thanks
Explicit versions will have 'explicit' (or a red 'E') against them in the store, if it's not labelled then it will be clean.
Purchases are considered final but you can try 'report a problem' page to contact iTunes Support and see if they will credit or refund you so that you can buy the explicit version : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
As it says I ordered my ipad yesterday and got accepted for credit through barclays I have read and digitally signed my agreement but haven't heard any more from Apple about the order being processed. Just looking to see how long it took with other people ?
I ordered a refurbished iPad 4 a few weeks ago and I did not get the email shipping notice until the next day, ie. about 24 hours after placing the order. I received it 7 days exactly from the day I ordered it.
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I Rented a movie on my ipad and it won't play I have enough space and I paid for it but it has a ploblem playing. What do I do?
1. Double-click the Home button to reveal Task Bar at bottom
2. Hold the Videos app down for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Re-launch the app and test
Note: If necessary close all apps in the Task Bar -
Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?
Sync with the same computer iTunes that you normally sync with.
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Where is my Firefox Tshirt.I ordered it and paid for it but it has not arrived
I ordered a Firefox Tshirt and paid for it but I have still not received it
Try to ask in the Contributors forum.
*https://support.mozilla.com/forums/contributors -
I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone. How do I get rid of the old Apple ID when it comes to upgrading apps.
I have been into setting>store and signed out and signed back in and it still asks for old ID and password.Everything you've had up to now has been tied to your old Apple ID. You cannot switch it over to a new Apple ID. You should contact iTunes support to help you with this:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
For Mac App Store: Mac App Store Customer Service.
For iTunes: Apple Support for iTunes - Contact Us -
My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
How do I get an app that I paid for transferred over to my iPhone? I paid for it and its not able to be used on iPad!
Assuming you're using the same Apple ID, just download it onto your iPhone.
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How do I get my apps back without paying?
I restored my new iphone 5S yesterday, and I'm missing a few of my apps, some of which I paid for 2x and don't want to pay again?Why did you pay twice?
Downloading past purchases from the iTunes Store, App Store, and ... -
When upgrading or downloading certain apps, my iPhone 5C is asking for a password to an account that's not even mine. I want this removed.
It will be an App that you personally did not buy using your Apple id ( an App purchase locks the App to the Apple id used to buy permanently, to prevent piracy )
Next time you get the message check which Apps are trying to update ,it will be one or all of those Apps -
My iPhone 5 suddenly stopped opening the Apple Mail app. It had worked flawlessly for years, but just stopped. It worked on my iPad, and of course on the computer. What's going on, and how do I fix it? I've turned the phone on and off several times, soft reset several times. There was no change in any settings when this happened, nor any new apps were added. Thank you for any help you can give.
Does it not work either way? Sending and receiving? Did you check the settings and make sure that nothing has changed? If you can receive email, but not send it, check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
I purchased an upgrade inside the free app, however it shows I paid for the free app & now I can not download the full version. What should I do?
Thanks!
KristineFinish the download on your computer in iTunes and then sync the app to the iPad and then delete it. You will probably have to let it fully download before you can delete it.
You can try restarting the iPad and see if the download will resume - Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Yoy can try this as well and see if the download will resume. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Look in iTunes and see if there is a pending download in there that might be causing the delay. If there is a download there, try to finish that one first.
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