I want a refund for Itunes Match. I bought it april 12 2012

Itunes Match dont work. I tried many way but nothing is working. I send a message to Apple but no answer.

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Similar Messages

  • Is there really no way to get a refund for iTunes match?

    Apple does not any support for iTunes Match and has not been able to make it work.
    Why then, does Apple not issue a refund for a defective product?
    Macbook Pro 2.7 with 8GB ram, 10.7.3 with iTunes 10.6.1
    I have created a new music library, created a new user and then imported some my music and even did a fresh install of 10.7.3 and iTunes on another computer and tried that with part of my music. Same thing.
    All fail and after numerous restarts, finally hangs on step 3. I have worked on this for days, letting it run for hours, like now 0 out of 888 items uploaded.
    Support calls have no troubleshooting steps to suggest. The put me on hold and finally hang up. Case # 305222983
    I have seen absolutly no troubleshooting suggestions here in Apple's support communities.
    After all these years with Apple, this is the most misrable mess I have ever seen.

    As I said earlier, "Support calls have no troubleshooting steps to suggest. The put me on hold and finally hang up. Case # 305222983"
    "All fail and after numerous restarts, finally hangs on step 3. I have worked on this for days, letting it run for hours, like now 0 out of 888 items uploaded." I'm sorry if this description of the problem isn't clear enough and requires "mind reading" to understand.
    I tried calling support several times and was on hold for most of the time.
    Thank you for directing me to the discussion suggesting clearing the iTunes cache. That is a great and simple solution and seems like a great first step in troubleshooting the issue. (I wish it would work for me) I have also tried reinstalling iTunes. (As well as creating a new music library and creating a new user and importing music from the "public folder".)
    Apple seems to have realized the problem and are now offering refunds. iTunes match seems like a great idea. I hope they are able to get it working eventually.

  • How do I request a refund for Itunes Match?

    I purchased Itunes Match, within 12 hours I wanted a refund. All of my music started to have wrong album art. I would play a song, but a completely different song started playing. In order to fix it, I had to delete all of my music and load from a backup, restore my iphone, etc... Needlesstosay, frusterated... I think Itunes Match will someday be a great product, but until that day. I am fine with manually syncing.
    I tried clicking on "Report a Problem" in my Itunes account, but it only takes me to a help guide on Apple's website. I cannot figure out how to request a refund for this. I feel like I paid Apple $25 to screw up my music.
    Any help is appreciated!

    It's NOT in beta any longer. I was a dev using it in beta and it was actually a better service then.
    I used Match all summer long and bragged to my friends about how awesome this was going to be.
    I paid for my subscription during the beta. I loved it.
    Then this. My friends now think I'm insane.
    I tell you, if there was ever an instance where my non-Apple friends thought I was hyping something JUST because it was Apple, this was that time.
    They are all on Google Music now, listening to their music on their phones, and I'm still locked out of my f*cking account because my son accidentally logged me off while Match was connected.
    So I'm stuck for 90 days not being able to use a service I've already paid for.
    This isn't a beta. This is a cluster f*ck.

  • Refund for itunes match

    Itunes Match just automatically renewed.  I'd like to cancel this service and receive a refund, who should I contact?

    You'll need to contact iTunes Store support.

  • How can i be refunded for itunes match?

    I thought that iTunes match would replace the songs in my library with the itunes copy, instead it just charged me 24.99 and just put them in the icloud.  Should it have replaced the songs with the itunes copy, or is this what it does, because thats not worth $24.99

    From what I've read - if a song is noted as matched - you can delete it from iTunes.  It still shows up with a cloud next to it.  If you click on the cloud icon it will download to your iTunes the 256kb version of the song - again only if it is matched.
    The purpose of iTunes Match is to store copies in the cloud and automatically download to all your IOS devices automatically.  It's real purpose isn't to provide you different copies of your songs.  It is an easy back up and syncronization system.

  • What number to call for iTunes match refund?

    i want to know the number to call to get a full refund for itunes match. i bought it two days ago but have yet to get it to work. i have tried everything but it wont work. i don't want to fix it i just want a refund. thank you

    Depending on which country you live in will depend on the numbers but this is a link for all the contact details for Apple in the UK
    http://www.apple.com/uk/contact/
    You should get a response within 24hours via email for iTunes account issues.
    http://www.apple.com/uk/support/itunes/

  • On iTunes 11, how can I access home sharing if the music is from a CD? Is there any way I can download these songs if (A) I no longer have the CD, or (B) I do not want to pay $25 a year for iTunes Match?

    On iTunes 11, how can I access home sharing if the music is from a CD on a different computer using Home Sharing? Is there any way I can download these songs if (A) I no longer have the CD, or (B) I do not want to pay $25 a year for iTunes Match?

    Yes, you can copy songs that you ripped from a CD to your Home Sharing computer.
    Turn on Home Sharing first on both computers.  To do that, go to File > Home Sharing > Turn on Home Sharing.  Enter your Apple ID and password.
    Now go to your computer that you want to copy the songs to and connect to your Home Share.  You can do that by clicking on the popover button located at the left top corner right below the play control buttons.  Click on it and scroll to the bottom until you see your Home Share and select it.
    Go to Music in your Home Share.  Select the songs that you want to copy in your Home Share and click Import at the bottom right corner.

  • HT1711 I have over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. If I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match and re-download them??

    I have a Sonos system in my house and suddenly discovered that many songs I bought off of iTunes years ago are 'grayed out' when I try to play them from my iPhone or do not appear as options at all when I try to play them on Sonos from my overall music library.  It's well over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. From what I think I am reading, if I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match (which I don't have any interest in) and then re-download them all in iTunes Plus format??

    Matt, 
    I agree it was not all communicated real well, but in your case it will work out.  You missed the program where you could have upgraded 100 tracks for 30 cents each (=$30) but now you can do it via Match (=$25).  It works pretty simply, per this document:
    Can I upgrade my previously purchased music to iTunes Plus?
    Yes. If you subscribe to iTunes Match, you can download your previously purchased music again in the iTunes Plus format. To do so:
    You need to delete the original DRM song from your library first. Doing this enables you to download the song again in the iTunes Plus format from iTunes in the Cloud.
    Click the Purchased tab in the iTunes Store.
    Click Music.
    Locate the artist of the song you want to upgrade.
    Click the iCloud Download icon next to the song you want to upgrade.
    Just don't forget to put the Plus files on your hard drive -- properly backed up of course -- and to cancel the Match subscription before the second year rolls around!

  • HT204088 An album downloaded twice on my iTunes and I'm charged twice for the album.  I want a refund for one of the charges.

    An album downloaded twice on my iTunes and I'm charged twice for the album.  I want a refund for one of the charges.  How do I do this?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Two Apple IDs one one computer sharing music files and want both to have iTunes match for iPhones

    My wife and I share one windows computer. We each have our own iTunes accounts but share the music files.  We want to both use iTunes Match but I can't turn that on on both accounts.  Any thoughts?

    You want to use iTunes Match on what devices? As you are aware it is not possible to have iTunes Match enabled for two iTunes Store accounts on the same computer, since any one device can only be associated with one Apple ID every 90 days. This applies to iOS devices as well as computers.
    iTunes Match is designed to be a single-user service that is never signed out. So there are no easy solutions to your situation. If one of you enables iTunes Match on one Apple ID and the other re-downloads anything from your purchase history or has an automatic download happen that will initiate an Apple ID re-association for the device and will lock out the other account for 90 days.
    On iOS devices, it can only be signed into one Apple ID every 90 days for same reason. At this time you've really only got a couple of solutions: Abandon one iTunes Store Apple ID and only use one for all devices; or, purchase a new computer and have separate iTunes Match accounts.

  • HT4914 I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to contact the iTunes Store and make your request.
    Regards.

  • HT4914 I want to sign up for itunes match but have too many songs.

    I want to subscribe to itunes match but I have too many songs.  Is there a way to select songs to store w/match like I can when syncing devices?  I just get an error message that I can't subscribe because I have too many songs.  I want to be able to back up some of my library w/match. Do I have to delete songs just so I can subscribe?

    I found the same thing wtih my iPad.  "Not available in USA".  I bought the iPad here, and I am definitely in the US, and my settings confirm that I am registered in the US.  So something else is going on.  I went to an Apple store; the technician there showed me how to sign on to iTunes on my home computer and register for itunes match on the home computer -- but when I got home I couldn't get it to work. 

  • Since I signed up for iTunes match, I've got about 150 songs that I never bought, or want. Also, I am missing a bunch of songs that I used to have on my computer. What the heck happened?

    Since I signed up for iTunes match, I've got about 150 songs that I Never bought, or want. Also, I'm missing a bunch of songs that I had on my computer before iTunes match. What the heck happened?

    No, I'm the only one with access to my computer. I deleted all the unwanted songs and I hope they stay deleted. I found all my original songs in another folder. How they got there, I'll never know. It took a while, but I got all my songs back in the iTunes music library where they were before I got tangled up in this iTunes Match boondoggle. Apple has a ways to go before I'll mess with it again. By the way, you have to watch out for sisters.

  • HT4914 how do you de-select songs from your library that you dont want as part of iTunes match?

    i have over 36,000 songs in my Ttunes library.  iTunes match only allows 25,000.  there aer songs in my library that i dont need or want as part of iTunes match.  How do you delesect songs/tracks so that they are not part of the total library for iTunes match?  I want to still have the songs as part of my master library but not part of Itunes match so tht i can get in under the 25,000.

    Click here and follow the instructions. You may also need to turn off automatic downloads.
    (111585)

  • My apple tv 2 says I can't stream music from my iTunes library on my iMac without settng up iTunes Match. I don't want to set up iTunes match. How can I get back to the pre-Match system which let me just use home sharing to stream music from computer to A

    When I click on the Music tab on my Apple TV 2, a message tells me I have to set up iTunes Match to stream music from my iTunes library on my iMac. I don't want to set up and pay for iTunes Match. How can I get back to the pre-Match system which let me just use home sharing to stream music from computer to Aple TV

    Ditto.
    You need to look for your itunes library under Computers and select it, then music.
    Music column is for web based content not local content, just to confuse everyone.
    AC

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