I want to buy an album and i have redeemed my gift cards, why is it wanting to bill my account?
I want to buy an albumand I have redeemed my gift cards, why is it wanting to bill my account?
I signed in with my password. Everytime I go to buy it the little box comes up and says that your account will be debited. It then shows billing info or cancel. I hit billing info and it won't download till I hit done.
Similar Messages
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I try to buy an album and I have already purchased songs seperatelly but it wont deduct the price of the other songs from the album cost. How do I buy the album with the cost of the other 3 songs taken away?
See here: iTunes Store: Complete My Album Frequently Asked Questions (FAQ)
B-rock -
H there,
I could not see my balance in my ipad.
I have redemeed a gift card in app store in my mac, but i could not purchase new app in my ipad. Actually whenever i start to buy new app, i was asked apple id for several time withut any progress!!!!!
should i redeem new gift card in itunes or app store in ipad directly?
Should i forget my balance and i have to redeem new gift card in my ipad again?
Please help me!
Thanks in advance,Hi..
Try resetting your iPad > Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Then try purchasing an app.
To see the balance, type this web address in the Safari menu bar: http://store.apple.com/us/account/home
When the page opens, click: Check the balance of a gift card
Keep in mind, the total purchase price may include any applicable taxes or fees > iTUNES STORE - TERMS AND CONDITIONS -
I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?
What message are you getting?
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I have redeemed a gift card and says the code was not properly activated what do i do?
i have redeemed a gift ccard and it said the card was not activated properly what do i do
Are you able to take the card back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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reedemed the dam card and app sotre says i got no credit when i try to buy something but the credit does show up in the status
No, all apps are tied to the account that downloaded them, so only that account will be able to make in-app purchases within them - you would need to delete the game (which would also delete your progress/settings in it) and buy/download it with your account to be able to make in-app purchases with your own account.
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HT201209 i have windows not a mac and need to redeem itunes gift card
Help i want some music.
The sort order on iOS 5+ is by 'date modified' (iPad photo order). If you want more control over your synced photos then you could consider using a third-party photo management app such as Photo Manager Pro, which allows you to change the sort order (date created, size, rating, or you can drag them into your own order) and you can delete synced photos directly in it.
In terms of the Photos app, you can leave feedback for Apple here : http://www.apple.com/feedback/ipad.html -
TS3297 Why can I only buy full albums and not individual songs?
Why can I only buy full albums and not individual songs?
If it's iTunes purchased music then you might be able to re-download it on your iPad via the Purchased tab in the iTunes store app - it will download into the Music app. If you want your other music from your computer's iTunes (e,g. music copied from CDs and playlists) then you will need to sync it from your computer's iTunes to your iPad's Music app.
Syncing music : http://support.apple.com/kb/HT1351 -
I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.
Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
I am trying to buy my album. I have an English ID but am operating in Switzerland in the German part. When I go to buy book the instructions are in French and price in CHF. Can anyone let me know if I can change the language to English and order in £ and use english Id from switzerland.
All other systems set to English and i tunessee instructions here - since they are in Frencha and german I have no idea if they will solve your ptoblem
LN -
I have entered a gift card on my apple id. The credit shows but when I try to buy a song itunes wants to used my previous credit card information to complete the purchase? When I click on redeem it asks for the gift card # again??
It will automatically be charged against your balance. You need to nothing.
Confirm you payment info as this is how itunes verifies your account. -
I just redeemed my gift card....my apple acct says I have 50.00. When I go to download a song it goes right to my billing info. Wants me to verify my credit card info but no where to redeem my gift card. How do I do this??
I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased. -
iTunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?
I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased. -
Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
my partner has an ipad and i have a mac book pro... we share the same itunes account (apple id) but believe we can have a seperate apple id for use of the icloud... we do not want each others documents to be in sync with ipad and mac book... help? thanks
Each of you should set up your separate iCloud account on your own computer using your Apple ID. This gives you two independent iCloud accounts.
Note that an iPad is not a multi-user device. It can only be synced with one account.
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