I want to factory restore, but the cmd R procedure will not activate, I want to factory restore, but the cmd R procedure will not activate
I installed Mountain Lion after brand new purchase of Macbook Pro. Used Migration Assistant to transfer Windows based Outlook and documents. Created a huge disaster with the sharing folders. Downloaded Pages, but the application will not respond. Gmails in mail cannot be deleted. At start up I get the system preferences window followed by Mail on my desktop. I have tried to delete gmail, however, it deletes temporarily and then is back. Almost all applications do not respond properly. Last night I tried factory reset, but after 7 hours I ended up with the corrupted version. Now I am trying to use the CMD-R to restore the factory setting but I am unable to do so.
Please help
make sure that it's completely shut down, then hold those keys down immedietly after pushing the power button to turn it on, if that's still not working that pretty much means that you don't have lion or mountain lion, or you don't have a recovery partition
Similar Messages
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iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I changed the password to my ipod but it isn't working and I don't want to restore it. Is there a way of getting rid of the pass word or un-disabling my device?????
Connect the iOS device to your computer and try to make a backup.
iOS: How to back up
Then restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...Re-Sync your Content
Note:
To remove a forgotten Restrictions passcode you will need to Restore the Device as New...
OR... From a Backup created Before the Restrictions Code was set.... -
I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avail. HELP
I had a similar issue and it was password case sensitive issue
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I upgraded to ios6.1.3 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore the apps to avoid having to pay for them again and having to recreate settings?
As I said, the backup that iTunes makes does not include apps (and music) if those items where not in the iTunes library on the computer on which you restored they will not be on the iPod.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I've updated my phone and I've made a backup. but now it says I must enter my code to restore all my files and I haven't got this code. If I cancel the process or choose something else, all my stuff will be deleted, and I really don't want that.
HELP ME PLEASE!!!If, for some reason, your backup got encrypted and you don't know the code, you'll have to set up your phone as new device and start all over again without the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.
If you can't get pass the lock screen, connect in recovery mode and restore the phone, you'll have the option to reset the lock secreen passcode.
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
I bought an Ipod touch Used, I connected to my PC and I wanted to restore it, but the restoration could not be completed, since my PC does not recognize my iPod or iTunes. On the iPod screen displays an image thatsays I need to connect the device to iTunes.
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
Originally we had 2xiphone 4s we upgraded both phones so I backed up both before hand. When we got the new phone 1x 5c and 1 x 5s. I restored mine first 5c then did my partners 5s but he now has the same apps as me with my Apple ID. How do I change it so his apps are on his own Apple ID??
No. You need to buy it for your Apple ID and for the other. You will have problems with updates
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Help my iPod won't let me download apps... I'll put my password in then it takes me to the app but then is just goes away then I do it again an it won't load or it will just go away again plz help I want to get apps
You said you updated yur 1G iPod to 4.2.1. A 1G can only go to 3.1.3 and thus you must have jailbroken it to get to 4.2.1 and that can cause problems.
ArealDJ wrote:
I have the same problem.. apps won't download and won't open. I have a 1st Gen ipod touch and recently upgraded my MacBook Pro (2012) and as soon as I upgraded the iPod Touch to 4.2.1, this happened. I restored to factory defaults and still cannot dl and open apps. Any way to diagnose this problem? Apple tech charges $29.99 for out of warranty products and if I am reluctant to pay with them telling me its simply a hardware problem. -
As the subject suggests I want to restore my iPhone 4 to it's factory settings and am wondering if I need to have an internet and/or itunes connection in order to do that? I just don't want to get 1/2 way through the reset and get stuck because I don't have the required connections..
I DON'T want to restore any of the back-ups! I want to start from scratch..
Any help would be appreciated!
Thank youThank you Lawrence, I did think that was the case, but it has been a long time since I have had to do it and couldn't remember.
I will have to wait until I get home tonight to do it -
I got a "new" iphone from the Apple store when my dog bit the phone and cracked the front. This new phone will not play any music, ie no sound will come out. I can watch videos with sounds but no music from any of my playlists. I checked with Apple and was told to try to restore my iphone. I did all the necessary prep work like backing up and syncing and then hit the restore button on the iTunes page. A file menu icon popped up with a blank in it and I do not know what file I need to put in the window as where it needs to find a file to restore the phone. I never got a message that said are you sure you want to restore the phone. I need some help if anyone knows how to do this or should I just go back to the Apple store (which is over an hour away)? Thanks
I am syncing my iphone to my iTunes account and then I do a backup and also making sure all updates are current. Then by going to the my phone and then going to the right and selecting the restore my iphone.
Here is a picture of what I get -
when I was talking on phone, suddenly the phone was switched off.
i tried to switch it on but it gave the message....connect to itunes for set up.
when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it to factory settings. It also said while restoring ypu will lose all media data but you can restore the contacts.
I restored the factory settings....the phone was on recovery mode...it was verified by itunes and all that..but in the end it again said that iphone has some problem and can not function right now.
after that when ever i connect it with itunes, it gives the message, it can not activate the iphone further, try again later or contact customer service.
What to do now?????? Customer service people say..it is hardware problemIf it's a hardware problem, then the phone will need to be replaced.
There is no magic that can fix a hardware problem. -
Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment details!! thanks in advance!!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I book G4 will not boot up/want to re install but do not know the version??
My kid did something to our I book, and now it is stuck on a blank blue screen.
I have tried many different things, and now just want to re install the software
and hope for the best.. i got a disk from a friend of 10.4.. and after the language
it says cannot install.. Maybe this is the wrong version of Op Sys??
what to do.. maybe this is security issue..
I would buy a new op sys.. but do not know which one was used.. we bought the comp
on E bay.///
Help..If the iBook G4 build model you have is among the last of their production,
(mid-2005) those shipped with a machine series-specific restore/install
DVD and an early retail version of Tiger 10.4 probably won't work.
The 'mid-2005' iBook G4 12/14" 1.33/1.42GHz
computers included Tiger, one of these:
Mac OS X 10.4.2 (8D37)
Mac OS X 10.4.4 (8G32)
A last-version retail install DVD Tiger 10.4.6 could work, but it would
not include the other software as-shipped with the iBook when new.
If your computer is a late-2004, it shipped with Panther 10.3.x
and any Tiger retail install DVD (not for a specific model) can
work so long as the computer build supports the OS X version.
And, an even older iBook (G3) may have shipped with a boot OS
X version on CD media, and not even have a Combo optical drive.
The first iBook G4 should have at least a Combo (dvd reader) drive.
• How to find the serial number of your Apple hardware product:
http://support.apple.com/kb/HT1349
You can check the iBook serial number against an online search
to find its build-date; then use that info to learn more about it.
• Decode a Mac's serial number:
http://www.appleserialnumberinfo.com/Desktop/index.php
• Identify your Mac - serial number model lookup:
http://www.powerbookmedic.com/identify-mac-serial.php
• Klantenservice: Serienummers
http://www.chipmunk.nl/klantenservice/applemodel.html
With the serial number information, if the computer is not
super old, it may still be possible to get a replacement set
of install discs from *Apple Sales 1-800-MY-APPLE* and if
they still can get you a duplicate or replacement set, there
would be a fee; you may get lucky, if it isn't too old a Mac.
A 'replacement set' would constitute an 'original' vintage set.
• Apple - Support - iBook:
http://www.apple.com/support/ibook/
You can check the build model run (ie: Late 2004, Early 2003, etc)
in this Apple warranty coverage page by using Serial number input:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
+Even if the computer is way out of warranty. This can help identify.+
The MacTracker D/L database of Apple product information,
general specs which may be helpful to identify configuration
& update a product, can be found here: http://mactracker.ca
However that works out...
Good luck & happy computing!
+{ edited }+
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