I was using my apple tv remote but its not working. I tried everything selected different input unplugging the apple tv but still no signal. I can't update bec its blank what am i going to do Please help just purchased this item maybe 3-4 mos ago

Can someone please help me Apple tv is not working. There is no signal, i trIed pressing the left and right button and used different hdmi input unplugged the device still not working. I just purchased it maybe 3-4 months ago

You might want to try asking in the correct forum. This forum is for iPhones being used in an enterprise environment.

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The product I bought its not working as i expected, it doesn´t translate the exact information from pdf to excel, how can you help me or how can you return my money back....

how can you help me

What about adobé export PDF. ?
Enviado desde mi iPhone
El 07/05/2014, a las 23:00, Claudio González <[email protected]> escribió:
The product I bought its not working as i expected, it doesn´t translate the exact information from pdf to excel, how can you help me or how can you return my money back....
created by Claudio González in Adobe Reader - View the full discussion
If you bought Reader, you were swindled, because it's a free program. And it has never been able of converting PDF files to any other format.
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TS3700 I am facing this issues that music stops playing when the display goes...Please help me with this...:)

I am facing this issues that music stops playing when the display goes...Please help me with this...:)

Did you see the article linked at the top of this page?
iPod nano (6th generation): Music stops when display turns off
B-rock

I have the macBookPro and the problem is the mouse pad does not work I tried everything but still does not work what should i do ?

I have the macBookPro and the problem is the mouse pad does not work I tried everything but still does not work what should i do ?
so i'm using the usb mouse

I want to clarify the issue.
The issue is with the MBP trackpad, and it works fine with an attached USB mouse.
With some ingenuity, you might be able to fix this yourself, but I suggest visiting your local Apple Store/Genius Bar. Some have fixed this issue and have posted their results online, but the Apple Store should be your first destination.
Post here with your results!!

My ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

my ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

What do you mean by "my ipods internet doesnt look how it should"?
What happens when you try to use the App store? Error message?

HT3702 Trying to purchase on itunes, my card was declined. Called bank, they said it is fixed now. Card is still declined and I can't update my account. what shall I do?

Trying to purchase on itunes, my card was declined. Called bank, they said it is fixed now. Card is still declined and I can't update my account. what shall I do? iTunes says contact customer support. is this it?

I also have this problem. I have a debit card & I even verified every single piece of info with my bank on the phone, online, AND in writing...it's clearly an issue with itunes and I can't get anyone on the phone without a hefty charge to my account.

Both my cameras are not working I took it in and they reset the phone and it still continued to happen what can I do?

Both my cameras are not working I took it in and they reset the phone and it still continued to happen what can I do?

If a Restore of iPhone with iTunes on computer does not get it working correctly. Then it is hardware problem. Apple with handle this with Replacement iPhone 4S exactly same as yours for $199. If there is any hope at fixing this otherwise, first step would be to replace the front (facetime camera) first. See if both cameras function after this. If not, if there is any fix possible it will be very difficult. Replacement iPhone may be best plan.

HT1430 For some unknown reason my Apple ID password does not work when trying to down load books from the IBook or Nook Apps. It also has stop work when trying to down load new Apps. Any suggestions out their???

For some unknown reason, my Apple ID Password does not work when trying to down load IBooks, Nook books, or new Apps. Everything else seems to work. Any suggestions out their???

I appreciate the info and realize that the Nook App is not related to my Apple account but this too has stopped working. My situation first started with the Nook App not down loading and then has now spread to my IBook and new app downloads. I have checked into my ITunes account and the ID and password are correct and at times when I am asked to submit my Apple password such as setting up this Apple Support Community the ID and password work. My problem seems to be just with trying to use my ID and password when wanting to download new books or apps. I can go into the IBook, Nook, and App stores and seemingly download an item but when clicking on the new book or app nothing happens and I get a message that states it can not get into the ITunes store and it wants me to either try again or cancel. This message appears usually ten minutes after I have tried to make a purchase. At other times when I attempt to download a book or app I lose the screen and the IPad goes into the opening screen. Short of redoing my Apple account or deleting an app and attempting to reload the app (but this won't work because the App store won't load new apps) I don't have a clue what to do.

Apple TV remote up button not working. Can you help?

My Apple TV remote has just stopped working properly.
I have tried unpairing and then re pairing it on numerous occasions, I have reset my Apple TV box and still the UP button on the remote won't work. This is now a real problem as I've changed my apple ID and I cannot enter my new ID on the Apple TV.
Can anyone help?
Thanks

same here. tried all the apple recommendations but the up key still doesn't work. till now i used my ipod touch as a remote but i just changed my broadband supplier and now i can't connect apple tv to the new network. guess i'll just have to buy another remote now.

I am facing this issues that music stops playing when the display goes...Please help me with this, I already reset and checked headphones still quits working.

My IPod Nano stops playing music when display goes out. I already tried the resolutions suggested and still having problem. Please help!

i've had my ipod for awhile and it just started doing this - last night. it plays for about 30 seconds and stops. i press play again and it restarts where it had stopped. i had wondered if i had accidentally set it to 'sample' or something.

HT201210 my iphone 4 won't start , it keeps on restarting on its own. i tried restoring it via itunes tons of time, also contacted Apple Care , but its been nearly a month n still i can't fix it ......... please help me on this

its been nearly amonth and i cant get my iphone 4 started.
i have nearly tried everything for many times- restoring via itunes n dfu and all that ..... but still i cant fix it....
also Apple Care wont help me much... pls help me on this
ALSO ,, i get this msg everytime i try to update mi phone (that error in pic )

https://discussions.apple.com/thread/5433958
https://discussions.apple.com/message/23741543#23741543
more
iphone unknown error 2

Can't Update to 10.0.1, Bonjour Service Won't Start--PLEASE help!

All I want to do is update my iTunes but I cannot. It won't work from within iTunes, and when I try to do it manually it said "The Service Bonjour Service" won't start." In Services, I could not start it either, though I am admin.
So I deleted Bonjour (from within the Control Panel), thinking that'd take care of it, but it did not. I still get ALL the same messages. I even tried re-installing Bonjour (bonjour64.msi), and I get the same "won't start" message. It's not my firewall--I set that to always allow.
What is going on here? I've searched and searched, but to no avail (though they are plenty of Bonjour problems out there), and I really don't want to uninstall/reinstall iTunes, if that would even do it. I'm new to Apple, and this just makes no sense to me.
Please, help?? THANKS in advance~

There are remants of Bonjour in the program files, and I guess I could delete these to clean it up, but I doubt that would make the difference.
Actually, that could make a difference. If there is leftover componentry from the previous version still on the PC when the new version tries to install, the version mismatch could cause trouble with the new service starting. That could then roll back the attempted install.
There's a bunch of different stuff on 64-bit systems for BonJour (there's both 64-bit and 32-bit componentry stashed on a 64-bit system. We'll also try a cleaner version of an uninstall than the Apple instructions provide.
In Computer, open your C drive (or whichever drive your program files are installed on).
Open the "Program Files" folder.
Right-click on the "BonJour" folder (if it still exists) and select "Delete".
Go back into your C drive (or whichever drive your program files are installed on).
Open the "Program Files (x86)" folder.
Right-click on the "BonJour" folder (if it still exists) and select "Delete".
Go back into your C drive (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "System32" folder.
Right-click on the dnssd.dll and dns-sd.exe files (if they still exist), and select "Delete".
Go back into the "Windows" folder.
Open the "SysWOW64" folder.
Right-click on the dnssd.dll and dns-sd.exe files (if they still exist), and select "Delete".
Empty your recycle bin.
Restart the PC and try another BonJour install. Any better luck restarting the service this time?

New iphone 6, never been dropped or water damage. suddenly does not charge with any chargers. I have the verified apple charger and it does not work, have tried 3 others and still doesnt work. phone is now dead. wont charge, whats wrong?

I have a new iphone 6 (64 Gb) that i have had for roughly 2 weeks. Last night i plugged in my charger that came in the box with the phone and plugged it into an outlet that is not used for anything else. My phone suddenly stopped charging and gave me the message that the accessory is not supported. The box of the charger seemed hot at the time. Thinking it was a faulty cord, i borrowed a friends charger today (also the original apple charger) and it would not charge and gave me the same message. I tried three more chargers and still no charge and i got the same message every single time. My phone is now dead and will not turn on. Can someone explain what is wrong? And if i am going to need a new phone and if warranty should cover it since it was not user caused damage

warranty will cover it. Did you try only by changing the power adapter or did you change both cable and power adapter?
if you did the latter, see this page: https://www.apple.com/support/iphone/repair/battery-power/
you'll be able to contact Apple Support from there.

My ipad3 is not working , I reset it ,and it now has the apple logo and whatlooks like a completed download line can anyone help.?

can anyone help please, My ipad is not working .It would,nt download any apps .so I reset it then the apple logo came up with what looks like a downlaod line under it .I have connected it to my laptop and can call all the files up on that.but the ipad is not responding.

Sounds like the restore went bad on you. You probably need to restore using recovery mode now. Take a look at this.
If you can't update or restore your iOS device - Support - Apple

How can I update my device software when my phone keeps rebooting? Please help!

Hi!
Ok so yesterday, my phone randomly froze. The screen went white and error 102 came up. After lots of research, I realized only updating my blackberry would sort it out. It was impossible though as my blackberry started to load 3/4 of the way and then reboot again. Today, I ended up having to wipe my whole system to which I got error 507. For a while my phone wouldn't find any updates and when it did, it would begin to update and then my phone would reboot mid update. I FINALLY found apploader on my system after a big struggle LOL to which it told me I had no software (which I was aware of) and didn't give me the option to add or install everything. I then manually downloaded the software I needed and started apploader again to which it FINALLY found my software, went all the way through to the stage I needed. Told me what would be installed (software, app world, bbm, etc). I started celebrating, went through with the update to which my phone just REBOOTED AGAIN! So obviously the update couldn't complete! I've been through everything.. uninstalled and reinstalled my OS, wiped my phone system, deleted vendor. But absolutely nothing is working. I've got all the way to the end finally and can nearly update my system but the phone just won't stop rebooting. Help!
Thank you

This tip is for those users where the 'Safe mode' works which want to install new or current device software and restore existing apps in one update.
I had a similar issue. My Torch rebooted about 30s after the home screen was up again so I could not use DTM to help me. So I used the ‘Save mode’ procedure by holding down the escape key when I saw the loading bar appear and then released it when the home screen was up with a ‘Safe screen’ message, saying OK then.
see for ‘save mode’ link:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=08A4E88DB3F21D4A860414EDED22AB58?...)
Once my Torch was steady and did not reboot any more I deleted the 2 apps which might have caused the issue after upgrading them (Who knows why my phone did to tart this afterwards?).
If your phone still reboots after a 'safe' boot, it might be a hardware issue, either in your phone or the cable connections. Try a different USB port, another cable, wiggle on the connection points to see what happens. It could also be that its device software got corrupted and then look elsewhere on this forum.
However, if the safe mode works I suggest reconnecting to your DTM7 in ‘Safe mode’. (Are you running DTM version 7 ?; I suggest it for the next tip).
Now, after you made another backup rather then using the’ Apploader route’ you went through before I suggest to select under Device ‘Update’ and then after it cannot find a newer version it says: ‘Connecting to your BlackBerry device’ and finally ‘There are no Blackberry Device Software updates available’.
Now select ‘View other Versions’ which then points to ‘Device software’ versions on your PC. (I assume you have at least one installed on your PC).
Highlight the ‘currently installed’ version and click install. Under ‘Update Options’ on the next screen check ‘Back up device data’ and uncheck ‘Email me…’ and then select ‘ Install update’
Now hands off till you get the’ Updating complete’ message. Follow all the prompts for each app. You might have to reload data from one of your previous backup files (it depends how convoluted your BB status is, i.e. did your wipe your phone with another method first?). If you did not and your apps are still present then my method should restore all your current data and apps.
I hope this can work for you too. Let me know by accepting this as a solution or ‘Like” it

I was using my apple tv remote but its not working. I tried everything selected different input unplugging the apple tv but still no signal. I can't update bec its blank what am i going to do Please help just purchased this item maybe 3-4 mos ago

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