IBooks crashes on me!
I am in the U.S. But Ibooks still crashes every time I try to open it. I tried reinstalling several times as well as shutting power off. Help!
I had THE Same problem overhere...it started after I downloaded 13 free books from THE ibooks store. I had to remove them all from THE iPad library, after a restart of ibooks the crashes were over.
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IBook crash - no hard drive found while trying to reinstall
My iBook crashed overnight, and after running a hardward test, which seemed fine, I went to reinstall OS X. Sadly, there is no destination volume showing up, as if the harddrive is not there. When I ran the hardware test, the harddrive did seem to show up. Any ideas or help greatly appreciated.
Hi Matt,
see wether resetting the PRAM/NVRAM solves your issue:
http://docs.info.apple.com/article.html?artnum=2238
-Petra -
IBooks Crashes due to PDF in iPad's Memory.
I'm running the latest iBooks on the iPad with the latest OS. iBooks crashes right at startup every time just as the bookshelf loads. This has happened for the last few versions, and I keep thinking the next version will work. I have tried re-installing, resetting, deleting books from within iTunes, and just about every other solution I could find in these forums.
When I delete all books and pdfs in the books section in iTunes, delete iBooks, sync, re-install iBooks, then sync again, 7 pdfs keep coming back, once of which seems to be the cause of the crashing. Is there a way to delete those 7 pdfs which are stuck in the memory on my iPad. I would love to use iBooks again, and don't want to spend hours wiping and reconfiguring my iPad.Apple has finally responded on another thread:
https://discussions.apple.com/message/11974122#11974122
They are collecting info on the crashes and the message at the bottom of this page from [email protected] sets out the process for finding the crash report and sending it to him.
Looks as though this took Apple by surprise and at present they don't know what is happening - so, if you are experiencing crashes, check out this other thread and send your crash report to Apple.
Re: iBooks has stopped working on my iPad2 -
IBooks crashing on startup - crash report
I was downloading some books and ibooks crashed on me and will not start without immediately crashing. Here is the crash report.
Process: iBooks [12899]
Path: /Applications/iBooks.app/Contents/MacOS/iBooks
Identifier: com.apple.iBooksX
Version: 1.0.1 (281)
Build Info: iBooks-281000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [203]
Responsible: iBooks [12899]
User ID: 501
Date/Time: 2014-07-02 19:23:03.795 -0500
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Crashed Thread: 4 Dispatch queue: com.apple.BKLibrary.databaseQueue
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This NSPersistentStoreCoordinator has no persistent stores. It cannot perform a save operation.'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8bc1d25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a777e75 objc_exception_throw + 43
2 CoreData 0x00007fff97a2c16e -[NSPersistentStoreCoordinator executeRequest:withContext:error:] + 4398
3 CoreData 0x00007fff97a544f9 -[NSManagedObjectContext save:] + 537
4 IMCommonCore 0x000000010778fc9e -[IMCoreDataSource saveManagedObjectContext:] + 629
5 BKBookshelfCommonCore 0x00000001075cfb65 -[BKLibrary dq_saveDatabase] + 86
6 BKBookshelfCommonCore 0x00000001075d35cc -[BKLibrary dq_integrateClaimedAssetsReason:] + 3085
7 BKBookshelfCommonCore 0x00000001075d070f __34-[BKLibrary reloadWithCompletion:]_block_invoke257 + 31
8 libdispatch.dylib 0x00007fff8d5e01bb _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8d5df673 _dispatch_queue_drain + 451
11 libdispatch.dylib 0x00007fff8d5e09c1 _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff8d5def87 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff8d5e0177 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff8babfef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.IMPlatformCore 0x0000000107629df9 +[IMToolbarWindow isFullKeyboardAccessEnabled] + 0
1 com.apple.IMPlatformCore 0x00000001075fecba -[IMToolbarWindow initWithPlugInInstanceDescriptor:] + 195
2 com.apple.IMCommonCore 0x000000010778d68d -[IMPlugInManager createObjectForPlugInInstanceDescriptor:] + 117
3 com.apple.IMPlatformCore 0x00000001075fe0a8 -[IMWindowManager _openPlugIn:fromInstanceDescriptor:viewerInstanceDescriptor:error:display:] + 1081
4 com.apple.IMPlatformCore 0x00000001075fdbe0 -[IMWindowManager displayContentForPlugInInstanceDescriptor:inWindow:error:display:] + 1010
5 com.apple.IMPlatformCore 0x00000001075fd7ca -[IMWindowManager displayContentForPlugInInstanceDescriptor:inWindow:display:] + 60
6 com.apple.IMPlatformCore 0x00000001075fd75d -[IMWindowManager displayContentForPlugInDescriptor:instanceDescription:inWindow:display:] + 205
7 com.apple.iBooksX 0x000000010756e566 0x10756b000 + 13670
8 com.apple.iBooksX 0x000000010756e1f5 0x10756b000 + 12789
9 libdispatch.dylib 0x00007fff8d5e01bb _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff8d5e4ef0 _dispatch_main_queue_callback_4CF + 333
12 com.apple.CoreFoundation 0x00007fff8bb844f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
13 com.apple.CoreFoundation 0x00007fff8bb3f714 __CFRunLoopRun + 1636
14 com.apple.CoreFoundation 0x00007fff8bb3ee75 CFRunLoopRunSpecific + 309
15 com.apple.HIToolbox 0x00007fff944e6a0d RunCurrentEventLoopInMode + 226
16 com.apple.HIToolbox 0x00007fff944e67b7 ReceiveNextEventCommon + 479
17 com.apple.HIToolbox 0x00007fff944e65bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
18 com.apple.AppKit 0x00007fff926ce24e _DPSNextEvent + 1434
19 com.apple.AppKit 0x00007fff926cd89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
20 com.apple.AppKit 0x00007fff926c199c -[NSApplication run] + 553
21 com.apple.AppKit 0x00007fff926ac783 NSApplicationMain + 940
22 libdyld.dylib 0x00007fff942ed5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9201e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d5df421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d5df136 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: com.apple.root.low-priority
0 libsystem_kernel.dylib 0x00007fff9201e9f2 read + 10
1 com.apple.MediaToolbox 0x00007fff8f1125e8 fp_dh_db228245d37a6352f402f63b9cc28388 + 6600
2 com.apple.MediaToolbox 0x00007fff8f0b5d48 fp_dh_cfea876a34e90e3f31b122ff6cc12feb + 2792
3 com.apple.MediaToolbox 0x00007fff8f0b093f fp_dh_5757d475f68dbce3604db15c9d83b68a + 2687
4 com.apple.MediaToolbox 0x00007fff8f0e7d8c fp_dh_627c776071de4116ee9d0ed6fd4cc185 + 1580
5 com.apple.MediaToolbox 0x00007fff8f0ab2ea fp_dh_59c7a2665328d981f941c9c53bb17766 + 1498
6 com.apple.MediaToolbox 0x00007fff8f0fdd7f fp_dh_2f8fa47b5e0f9c01915e06945dac9e24 + 815
7 com.apple.MediaToolbox 0x00007fff8f0e49df XtCqEf5X + 1551
8 com.apple.BKFairPlayCore 0x00000001079f995b tpZFqotcPt::aWe3ud7al1w4Fkg8uF0l() + 35
9 com.apple.BKFairPlayCore 0x00000001079f943e tpZFqotcPt::UMbR2BA7sFYLuALoWh() + 70
10 com.apple.BKFairPlayCore 0x00000001079f9365 tpZFqotcPt::tpZFqotcPt() + 91
11 com.apple.BKFairPlayCore 0x00000001079f92d7 __28+[BKFairPlay contextManager]_block_invoke + 28
12 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff8d5dd1fc dispatch_once_f + 79
14 com.apple.BKFairPlayCore 0x00000001079f92b9 +[BKFairPlay contextManager] + 42
15 libdispatch.dylib 0x00007fff8d5e01bb _dispatch_call_block_and_release + 12
16 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff8d5df082 _dispatch_root_queue_drain + 326
18 libdispatch.dylib 0x00007fff8d5e0177 _dispatch_worker_thread2 + 40
19 libsystem_pthread.dylib 0x00007fff8babfef8 _pthread_wqthread + 314
20 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.apple.BKLibrary.databaseQueue
0 libsystem_kernel.dylib 0x00007fff9201d866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8babf35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8edcdb1a abort + 125
3 libc++abi.dylib 0x00007fff8d5adf31 abort_message + 257
4 libc++abi.dylib 0x00007fff8d5d3952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff8a77830d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff8d5d11d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8d5d1246 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff8a7780b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff8d5dd2a1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff8d5df673 _dispatch_queue_drain + 451
11 libdispatch.dylib 0x00007fff8d5e09c1 _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff8d5def87 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff8d5e0177 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff8babfef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92019a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92018d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8bb3ff15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8bb3f539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8bb3ee75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9286e05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8babe899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8babe72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8bac2fc9 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000109302000 rcx: 0x00000001093017f8 rdx: 0x0000000000000000
rdi: 0x0000000000003623 rsi: 0x0000000000000006 rbp: 0x0000000109301820 rsp: 0x00000001093017f8
r8: 0x00007fff8d5d4959 r9: 0x00007fff8edf58d0 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x0000000109301980 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x0000000109301860
rip: 0x00007fff9201d866 rfl: 0x0000000000000206 cr2: 0x000000010965a000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10756b000 - 0x10759cfff com.apple.iBooksX (1.0.1 - 281) <EAEE0F24-D1B8-3953-AC5D-8A4D5C48FBCC> /Applications/iBooks.app/Contents/MacOS/iBooks
0x1075b9000 - 0x1075dbfff com.apple.BKBookshelfCommonCore (1.0.1 - 1) <BBF756E3-A0FE-352E-A629-4389C18BBC21> /Applications/iBooks.app/Contents/Frameworks/BKBookshelfCommonCore.framework/Ve rsions/A/BKBookshelfCommonCore
0x1075fc000 - 0x10763ffff com.apple.IMPlatformCore (1.0.1 - 1) <FE1373CA-4F25-3C2F-BAEB-38CD4D1E4CA6> /Applications/iBooks.app/Contents/Frameworks/IMPlatformCore.framework/Versions/ A/IMPlatformCore
0x107678000 - 0x10773bfff com.apple.iTunesLibrary (11.2.2 - 11.2.2) <EA48A292-852A-3170-83BB-94D4C12FEC19> /Library/Frameworks/iTunesLibrary.framework/Versions/A/iTunesLibrary
0x107775000 - 0x10777bff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/BookKit
0x10778a000 - 0x107801fff com.apple.IMCommonCore (1.0.1 - 1) <6D28CBF5-525D-33E8-946C-777A7952ED30> /Applications/iBooks.app/Contents/Frameworks/IMCommonCore.framework/Versions/A/ IMCommonCore
0x10786a000 - 0x107879ff7 com.apple.BKCommonCore (1.0.1 - 1) <74BB15B4-356B-3C71-AE96-C5771EA0A97A> /Applications/iBooks.app/Contents/Frameworks/BKCommonCore.framework/Versions/A/ BKCommonCore
0x107893000 - 0x107944ff7 com.apple.BKPlatformCore (1.0.1 - 1) <B2CF0921-9145-3C82-8E58-9ADE1656ED07> /Applications/iBooks.app/Contents/Frameworks/BKPlatformCore.framework/Versions/ A/BKPlatformCore
0x1079cd000 - 0x1079defff com.apple.BKStoreAccess (1.0.1 - 1) <B46A26FE-700E-34CD-A8E0-F9030B4B22D6> /Applications/iBooks.app/Contents/Frameworks/BKStoreAccess.framework/Versions/A /BKStoreAccess
0x1079f8000 - 0x1079fcfff com.apple.BKFairPlayCore (1.0.1 - 1) <7470801B-2979-3B62-8798-2781AE37FC35> /Applications/iBooks.app/Contents/Frameworks/BKFairPlayCore.framework/Versions/ A/BKFairPlayCore
0x107a07000 - 0x107a3fff7 com.apple.LookupFramework (1.1 - 132) <943587D3-3F31-329F-BB5A-893F81ECDE6A> /System/Library/PrivateFrameworks/Lookup.framework/Versions/A/Lookup
0x109354000 - 0x10935cff3 libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x1093e7000 - 0x10940fffb libRIP.A.dylib (599.25.10.1) <623091DF-5769-3326-90EB-44EFC8087660> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x10941f000 - 0x109422ffa libCGXType.A.dylib (599.25.10.1) <9E609F91-BD17-3C51-A877-C80E7183A867> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x109649000 - 0x10964cfff libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
0x10c10c000 - 0x10c150ff7 com.apple.BKBookshelf (1.0.1 - 1) <65629A2A-453A-305D-8FD7-DC55012A6C1D> /Applications/iBooks.app/Contents/PlugIns/BKBookshelf.bundle/Contents/MacOS/BKB ookshelf
0x10c18f000 - 0x10c1a6ff7 com.apple.BKLibraryPlatformDataSources (1.0.1 - 1) <3DC599E3-2CDF-335A-9622-AC12EF362B84> /Applications/iBooks.app/Contents/PlugIns/BKLibraryPlatformDataSources.bundle/C ontents/MacOS/BKLibraryPlatformDataSources
0x10c465000 - 0x10d1d0ff7 com.apple.CoreFP (2.6.12 - 2.6.12) <AF25F685-326D-3DFE-9367-21895C69BD1D> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x7fff6a47d000 - 0x7fff6a4b0817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff8a4ab000 - 0x7fff8a4c6ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8a4c7000 - 0x7fff8a4d3ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <256C265B-7FA6-326D-9F60-18DADF5F3A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8a4d4000 - 0x7fff8a4fcffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8a520000 - 0x7fff8a769ff7 com.apple.AddressBook.framework (8.0 - 1371) <86409BC9-C2EB-3BBC-8F4D-43DCA2B23C5D> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8a76a000 - 0x7fff8a917f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8a918000 - 0x7fff8ab75ffa com.apple.RawCamera.bundle (5.05 - 743) <362EA30F-3B5A-35C4-9455-339B0FDC89C6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8ab76000 - 0x7fff8aba2ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff8aba3000 - 0x7fff8aba3fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8abae000 - 0x7fff8abaffff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8abb0000 - 0x7fff8abd5ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8ac2b000 - 0x7fff8ac8afff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8ac9e000 - 0x7fff8ac9fff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8aca0000 - 0x7fff8accdff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8acce000 - 0x7fff8accffff com.apple.AddressBook.ContactsData (8.0 - 1371) <917BFD6E-9489-36FE-BFFD-DA29B0183686> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff8acd0000 - 0x7fff8acedff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8acee000 - 0x7fff8acf5fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8acf6000 - 0x7fff8ad00fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff8ad2a000 - 0x7fff8ad2afff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8ad2b000 - 0x7fff8ae12ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8af10000 - 0x7fff8af21fff com.apple.idsfoundation (10.0 - 1000) <D3E6646B-4118-30D3-B4F7-DA9A28B396E4> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x7fff8af31000 - 0x7fff8af33fff com.apple.marco (10.0 - 1000) <FC7EF8C7-5EDF-3720-BAEC-281F12A7A3F8> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff8afad000 - 0x7fff8afb4fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
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0x7fff90f85000 - 0x7fff90ff1fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff90ff2000 - 0x7fff9103dfff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff9104b000 - 0x7fff91072ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff91073000 - 0x7fff9107bff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff910bd000 - 0x7fff9118eff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D85430A6-1410-3B5F-9D11-17E2440B786E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff9120d000 - 0x7fff9120fff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff91210000 - 0x7fff91212fff com.apple.loginsupport (1.0 - 1) <4FBB283B-5BBD-3918-AC89-3A7286CFA145> /System/Library/PrivateFrameworks/login.frameworBack up all data.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags nouchg,nouappnd {} + -exec chown $UID {} + -exec chmod +rw {} + -exec chmod -N {} + -type d -exec chmod +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
My iBook crashes when previewed or after exporting it and sync
Hello,
I designed a photography iBook, and added 2 gallery widgets of 20 pics each. My iBook crashes when previewed on my iPad 3 or after exporting it and syncing it to the iPad. It happens after viewing the book and interacting with it.
I have seen that the gallery widgets behave a bit sloppily when you swipe to the next pic, also the second row of thumbails (pics 11 to 20) don't show properly, some thumbails just don't appear.
What can I do? delete the widgets and start again? Is the iBook crashing because of them? Any user having this problem in the past months?
Thank you!I did it, removed both, started from 0 again. Same problem, thumbails dont show for items 11 to 20. The widget in general works a bit sloppily always, no matter amount of items.
i tried to make images smaller in resolution, same problem.
only solution: never have more than 10 items per gallery, and split 20 photos in 2 different galleries in 2 pages. -
IBooks crashes continually with pdf's
On latest OS and iBooks versions but when I open a pdf it starts to populate the small pages images across the bottom of the screen and then after ~30s crashes.
Things have improved with the current version of iBooks in that at least iBooks opens and displays the bookshelf (previous version would crash immediately).
pdf is ~70GB in size.
If I then open the pdf it displays for ~1sec and then iBooks crashes.
Currently iBooks is useless for these particular pdf's (electronic versions of a subscribed magazine).I don't fully understand what's involved but I've found that a System Reset cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark. -
IBooks crashes on launch MBP OSX 10.9.5
iBooks crashes on launch, after replacing my HD in MBP 17" 2009 and ire-nstalling OSX 10.9.5, restoring all my files and apps from Time Machine. I reset permissions. Any suggestions?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.ibooks.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Ibooks crashes on my iMac 100% of the time..
Why does iBooks crash on my iMac 17 intel..
It does not do the same thing on my MacBook Pro ?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
TS3274 why does ibooks crash on ipad air using 8.02?
why does ibooks crash on ipad air using 8.02?
Hi DizzyTaco2,
If you are having issues with an Apple application such as iBooks freezing or quitting unexpectedly on your iPad, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
iOS: Force an app to close
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
Thanks for using Apple Support Communities.
Best,
Brett L -
IBooks crashes after ios8 upgrade
i completed the ios8 upgrade and now IBooks crashes every 5 minutes. How do I fix it or report it?
I'm having the same problem on my iPad Air. iBooks worked fine on iOS 7, but started crashing about 3-5 minutes after launching from the moment I installed iOS8. The crash seems to happens while iBooks is syncing with iCloud and putting my iPad in flight mode prevents it from happening. Disabling the syncing of bookmarks, notes and collections does not prevent the app from crashing. I've tried restoring my iPad using different backups(including one I made just before the upgrade to iOS 8), but the crashes keep happening.
As this only happens on my iPad and not on my iPhone 5, where I have automatic downloads disabled, I tried disabling automatic downloads. This seemed to prevent a crash only once, but once I tried to download a book manually, the crashes started happening again. I also noticed that any book downloaded after installing iOS 8 doesn't seem to be recognised as a purchased book. If I try to delete it, I only get the "Delete" option for books(which usually only appears for books that weren't purchased from the iBooks store), while I still get both the "Delete From All Devices" and the "Delete This Copy" options for any books downloaded from the store before installing iOS 8. On my iPhone, I still get both these options for any books downloaded after installing iOS 8.
The only thing I found is that there is a JetsamEvent log in the diagnostics & usage data screen at the exact time of each iBooks crash. Each of these listed iBooks as being the largest process.
I hope Apple provide a fix soon, it's a bit disappointing to have to read iBooks on my iPhone instead of the larger screen of my iPad. -
Updated iPad2(2011) to iOS8. Now iBooks crashes while reading a book and closes down. I have sync'd the iPad a few times but nothing changes and it will 'crash' every 5-10 minutes. What is going on?
A better solution. This worked for me and several others, from a post from MrsMike921 in the following thread:
https://discussions.apple.com/message/26725105#26725105
go to your settings, and first go to Safari and delete your history by scrolling down to "clear history and website data". Then go to the advanced settings and select ""website data". It should show 0 bytes. If not, clear again.
next go to iTunes and App Store in settings, and touch your Apple ID, the select sign out.
AFter you you sign out of your ID, restart your iPad by holding down the power button and home key simultaneously until you see the apple logo after the restart.
when you are powered up, go to iBooks. You should get a message that you need to sign in to sync up your books. Sign in, and that should do it. -
IBook crashing when moved, scr saver etc
For some reason, our iBook G4/1.33ghz/512Mb/OS X 10.4.4 suddenly started to crash/kernel panic crash, 5-6 times per day, often at following occasions:
1) when battery saver screen saver (screen dimmed by power mgmt, not screen savers like Flurry) leads to a state where iBook cannot be waked, it's not only the screen that's dimmed - ie it's dead. No resets except hard reset will have any effect.
2) restarting (only 5 sec powerbutton reset will work) after such crash usually leads to a kernel panic. After restarting after the panic crash, it will often crash again.
3) kernel panic also happens in most cases when computer is moved, even if it's gently. Presumably after sudden motion sensor kicks in.
Furthermore:
- Apple Hardware test shows no errors (both several short and long tests).
- RAMs are Apple native and does not seem to be defective.
- PRAM and NVRAM have been resetted several times over.
- preference files relating to power management have been put in trash.Hi Leemakiyama,
Welcome to Apple Discussions
Have you tried performing an Archive and Install? You can find more information about the Archive and Install feature in Knowledge Base Document 107120.
You might have corrupted software or hardware that is failing (or failed). I suggest Logging your Kernel Panic so that if you need to show it to Apple, you can. If you don't know how to log a Kernel Panic, Knowledge Base Document 106228 can help out. I also suggest posting bits of the system log (found in console) or crash log (the specific application can also be found in console) and posting it here. That way we might be able to determine what might be going on. Do you have anything connected to your iBook when this happens? You said your iBook crashes when moved, how so? Does it crash if you move the display? You might want to bring your iBook to your local Apple Store/Reseller.
I hope that helps,
Jon -
Ibooks crashing since update ios 7 when trying to use dictionaries
Yesterday I update to ios 7 and when I try to use word definition or manage dictionaries ibooks crashes. Does anyone have the same problem? Does anyone knows how to solve this?
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
Unerased book keeps iBooks crashing?
On my iPhone 5 with iOS 8.1.1 I am experiencing iBooks crashes at start-up and no way to restore it.
Exploring iPhone content from iTunes, I realized that in iPhone iBooks a cancelled iBook is still present, while it is not present in iBooks on my iMac.
I'm wondering if this can be the cause for crashes and how to finally delete this title.
Added: of course, I tried several sync operation but this did not solved the problem. Nor did it to reset (soft, hard, master) the iPhone or installing iOS update.Well it was not the unerased book.
I was able to access iBooks and all books in it ONLY LOGGING OUT FROM MY ACCOUNT an so erase all books and sync again with iTunes.
As soon as I log in again, iBooks keeps on crashing.
Tried also instructions shown in this thread Why is iBooks still crashing after ios8 update?, but they did not help -
My iBook crashes when I try to open the original PDF folder from the collections on the top left. I am currently viewing some files in a folder I made. I cannot see the new files as all the files I add using iTunes go to the PDF folder. Any help would be much appreciated. Thank you!
If the email app crashed when you opened the pdf, then my guess is that there is a problem with your pdf files .... especially if you deleted and reinstalled iBooks - unless I am misreading your post.
Were you able to view these pdf files in iBooks previously on your iPad? You could try resetting the iPad - though I don't think that will be the answer - and you can try quitting all apps, restart and then try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
Hi,
I bought an ibook about a month ago and I have never had any problems with it. But a couple of days ago it started crashing, when I stopped using it. Even if I just boot mac os x (i.e. without starting any application) and then leave it idle for a couple of minutes.
I still can move around with the mouse pointer, but can't click on anything. Any keyboard short cuts don't work either except for the restart shortcut. However it never crashes during the startup or when busy.
In addition I sometimes get an Airport related kernel panic error, which forces me to reboot it.
My ibook doesn't have any additional RAM or anything else added after I bought it. It has the standard specs (40GB, 512RAM)
Would be nice if anybody can help.
Thanks,
Naomi
ibook G4 Mac OS X (10.4.6)Hi Adrian,
I repaired the permissions using the Disk Utility - everything looked fine and nothing had to be fixed.
Next thing I do will be the Combo Update.
Well, no, can't think of anything I changed... if I look back now, I think at first the ibook crashed maybe once a day. Furthermore I didn't use it daily because I was sick. But now it's heavily used so it crashes much more often, but unfortunately I can't reproduce it - as I said, it doesn't always happen if it's idle. E.g. while I charged it I used it, then it was idle and it crashed. After reboot it was idle again, but it didn't crash... - everything was fine until it was fully charged so that I removed the power cable, but then it crashed again immediately.
Back to things which could have changed: the ibook isn't connected to any printer, no new applications were installed.
I checked "System Preferences>Accounts>Log in Items" which is empty.
I checked the panic.log - as I mentioned earlier, sometimes it crashes differently by showing a reboot message. The panic log contains something like this:
=================
Tue Jun 6 12:38:45 2006
panic(cpu 0 caller 0x0028C7E4): mbuf address out of range 0x47100000
Latest stack backtrace for cpu 0:
Backtrace:
0x00095718 0x00095C30 0x0002683C 0x0028C7E4 0x0027A908 0x005B600C 0x005B6168 0x006BB804
0x00680D5C 0x006A3F54 0x0069598C 0x006C11F8 0x0069DB7C 0x006BD790 0x006BE0C0 0x006BD1BC
0x006BD058 0x002D0FF8 0x006BB3C8 0x006BC690 0x002EB5E4 0x0008CC90 0x000291C0 0x000233AC
0x000AC02C 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(402.6)@0x67e000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5ab000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x47c000
com.apple.iokit.IONetworkingFamily(1.5.0)@0x5ab000
Proceeding back via exception chain:
Exception state (sv=0x2D5DC780)
PC=0x9000B0A8; MSR=0x0200F030; DAR=0x21364000; DSISR=0x42000000; LR=0x9000AFFC; R1=0xBFFFD440; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.6.0: Tue Mar 7 16:58:48 PST 2006; root:xnu-792.6.70.obj~1/RELEASE_PPC
=============
So it contains Airport... - however I rarely have this problem. The idle freeze happens much more often.
@Jonesy: Thanks for your advice. Even if the Airport card is accessible I wouldn't be keen on disassembling my ibook. I guess I could try to deactivate it for a while though... - I will test it next Monday, when I can use a LAN.
(Yes, my ibook is pretty new. I bought it in May, just before the macbooks came out. I wanted a notebook as small as possible and I'm quite happy with it except for this crash-issue)
Well, I will post again next week when I work without the WLAN, i.e. Airport disabled. I'm pretty curious if my ibook crashes again...
Thanks again for your help. Will keep you up to date!
Cheers,
Naomi
ibook G4 Mac OS X (10.4.6)
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