IDM : Customizing User Forms and/or Interfaces

Good morning.
Ok, I do not know if this is the right place to post this Issue. But, I can't seem to find any other forum which deals directly with IDM issues (believe it or not, Sun's Website is absolutely USELESS).
Here's the thing :
I am currently developing an IDM System.
The version I am developing is the latest one : IDM 8.1
I have created the Resources (LDAP and Active Directory), and done the reconciliation. I've performed all the usual and necessary user-operations (create user, edit user, create role, edit role, etc , etc).
In short, the IDM is working perfectly...............
....except for one thing : "Customizing (User) Forms"
The IDM I've created is intended for various users; some have administrator rights and access, some don't; some are mere users, some are Human Resources, some are IT, etc, etc
The point is : I want to create different "Forms" and/or "Interfaces" for some of these different users.
I know the theory behind this : I need to CUSTOMIZE a specific User Form.
I also know that it is not advisable to modify the Standard XML Forms which come with the IDM package. The advice is to copy the ones you need to modify, and then make the changes to the copies.
Here's the million-dollar question : HOW CAN I DO THIS?
I have checked, and re-checked, and browsed every site imaginable --- from Sun, to Google, to Facebook. I have not found a single helpful answer to this question. Everywhere, everyone talks about WHAT needs to be done to create Custom Forms or Interfaces; but nobody cares to say HOW it should be done.
Including our wonderful Sun Microsystems!
Could anyone please tell me, in straightforward terms, how to customize Forms, and how to implement these customized forms into the IDM instance ?
Thank you.

Please try Directory Servers / Identity Management - Sun Java System Identity Manager forum @ [http://forums.sun.com/forum.jspa?forumID=764]

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