If I Boot Firefox, gray box states: "Extension Update. One of your studies requires a newer version of Test Pilot. You can get the latest version using the Add-ons window."

My computer is older and slower, so this may contribute to the problem. I sometimes get a message from my computer that I have high usage when I use Firefox.

You are updated see your user agent :
Mozilla/5.0 (Windows NT 6.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
all you have to do is to '''set another page as the home page''', see why is that in '''cor-el''' reply [https://support.mozilla.org/en-US/questions/905310 here] .
thank you

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I just updated to Firefox 4.0 and how do I change the Add-ons window from opening in a tab (I prefer the old window style)?

After updating to Firefox 4.0, I am unable to get the Add-ons tab (ctrl-shift-A) to open in a separate window like it did in 3.6. Where may I find the option/plugin/addon to be able to do this?

Firefox 4 requires at least OS X 10.5. You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I get this error message before Firefox crashes A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can co

Can you help? Thank you for all you do.
Kimberly
I get this message and then firefox crashes all while I am in google calendar accessing the tasks menu in google calendar through my gmail account
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: resource://firefox-at-gingersoftware-dot-com/api-utils/lib/loader.js -> resource://firefox-at-gingersoftware-dot-com/api-utils/lib/sandbox.js -> resource://firefox-at-gingersoftware-dot-com/api-utils/lib/content/content-proxy.js:776

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
*https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to set the network.http.spdy prefs to false on the about:config page.
*network.http.spdy.enabled
*network.http.spdy.enabled.v2
*network.http.spdy.enabled.v3
*http://kb.mozillazine.org/about:config

I want to get rid of the Bing screen but there is no "menu at the top of the Firefox window" for me to "select Tools and then select the Add-ons menu item. "

I suddenly have a "Bing" screen when I sign onto Firefox---and I want to get rid of it. The support section of Firefox says
1. "From the menu at the top of the Firefox window, seledt Tools and then select the Add-ons menu item."---but I see no "menu item" nor Tools, much less Add-ons.
2. "In the Add-ons window, click on the Extensions panel."---but how do I find the Add-ons window?
3. Find the Bing Bar and Search Helper Extension in the list and click Disable for each of them."---but what and where exactly is that?
At the top of the screen is only a Yahoo icon on the left and to the right of it a search box, "Web Search,", "My Apps," Yellow Pages," "Weather," "Updates," and "Skype." to the right of those there is a green cross saying "Add more apps. to your toolbar" and to the right of that a sort of gear shift looking icon saying "toobar settings."
So, in short, how do I get rid of the Bing screen and how do I access those Tools?
Thanks.

To get rid of Bing Search Window..............
Click on View tab / Tools and un-check 'Search' (alias for 'Bing')

How can I find a list of installed add-ons in FF5? (the one I'm looking for is installed, but does not appear in Extensions, Appearance, or Plugins)

I installed an add-on that would allow me to change the content of the context menu. It works like a charm and I want to make a donation to the person who developed it, but I can't remember its name and I don't know how to find a list of the add-ons that I have installed. I've checked the lists that appear when you go to the Add-ons Manager under Extensions, Appearance, and Plugins, but it isn't there. Any help would be very much appreciated.

You're welcome. Could you mark the problem as solved, that along with the comment you already made helps other users with similar problems find aspects of Firefox and try things out for themselves, Thanks.

Lost use of all extensions with update to 3.6.11 ... Add ons window is locked

This morning, FF updated to 3.6.11. When I loaded FF no add ons were visible on the upper or lower tool bars. When I opened the Add Ons window, it locks up and will not allow me to access any options, disable, or uninstall. It also does not allow me to check for updates.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I updated Firefox and the extensions and keep getting "restart firefox for changes to take effect." Even after restarting, none of the add-ons actually update and do not appear, for instance, noscript. Please help!

There are a bunch of add-ons that recently were updated, including noscript, adblock, etc. These add-ons were updated successfully and say in the add-on window they will be installed the next time Firefox restarts. There's also a bar that says "restart firefox now" and even when clicking restart firefox, none of the updates seem to load. I had to manually download the noscript the last time to get it to work but alas with the latest update, again, same problems. i tried disabling other plugins with no impact either. Anyone else having a similar problem and does anyone know how to get this resolved?

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.

Im getting a grey box at the bottom of my screen under the display line for the add ons like ghostry,personnas and greasemonkey icons are . i cant seem to get a "full screen" anymore . can you tell me how to overcome this

the box is located under the icon line at the bottom of the screen and above the window tool bar/icon box ! its almost like im running in a wide screen mode ! i cant seem to find a way of making the screen deeper, so it fills all the available space ! its also . freezing and it messes with the add ons and the adobe plugins ! a real shame cause i think the new layout is great . kep up the good work

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

I click the "Tools" tab, then click the "Add-ons" tab. If I then click anywhere on the "Add-ons" dialog box, the dialog box immediately closes. I can't install plug-ins or add-ons. However, this happens only with my account. Other users have no such p

I click the "Tools" tab, then click the "Add-ons" tab. If I then click anywhere on the "Add-ons" dialog box, the dialog box immediately closes. I can't install plug-ins or add-ons. However, this happens only with my account. Other users have no such problem. I have also tried going to the "Add-ons" dialogue box through "Tools" then "Options." I still cannot get into the "Add-ons" tab; the dialog box closes. I have tried using the keyboard instead of the mouse; same problem.
== This happened ==
Every time Firefox opened
== I am unsure what caused it. I have tried re-installing firefox.

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Firefox fails to import history, cookies, favourites etc. from opera; cookies etc. are not listed in the space where you can select the items you want to import any idea how this comes? thanks!

In the importing operation Firefox detects Internet Explorer and Opera as installed browsers. When i select Internet Explorer cookies, history, favourites etc. are listed in a box where you can select the items you want to import in Firefox. When i select Opera no items are listed that can be imported. Any idea how this comes?

Hi,
I think that what you are searching be in Tools >> Options >> Privacy >> On Firefox will: change to "Use custom settings for history" then Button Show Cookies will be allowed and you will see the cookies in your browser in the next window
If you uncheck "Accept cookies from sites", probably the sites that need cookies will alert you that you need active the storage cookies

After updating firefox the first window after opening first time "checking compatibility of add-ons" window is froze won't progress pas 1/3 of completion

I updated my fire fox on my MAC OS X to 3.6.6 version of firefox, everything went smooth till I open FireFox then the window firefox update opens up and about 1/3 through the process it gets stuck on Checking Compatibility of Add-ons and doesn't go any further. I have hit cancel and firefox opens but it doesn't open any web sites. I have removed firefox and re-installed and it is still doing the same thing. I have also let it run over night thinking it may just take a while and it never progresses, please advise, I am new to MAC but FireFox is the only browser on my mac that will open one of my business pages, known issue with mac for this company.
== This happened ==
Every time Firefox opened
== trying to upgrade firefox ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window - See http://kb.mozillazine.org/Resetting_preferences
Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

When i open the add ons page in firefox the pages do not display correctly the pages only show text and are in lists

when i click on the add ons tab the page does not show correctly. There are no graphics just text. It is difficult to view the page details. If you click on a link within the page the next page opens with exactly the same problem. All other tabs and pages open and display correctly

Hi,
If you're using a theme you can try to temporarily switch to the '''Default''' theme in Tools > Add-ons > Appearance. If the problem persists, please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]. Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u '''Use hardware acceleration when available''']. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.org/en-US/kb/Options%20window Options]

Everytime i start firefox, I get a window that says:A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Each time i open Firefox, i get a window opening saying:A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsBrowserContentHandler.js:619
When i try again, i get the same result, if I continue, nothing happens for a few minutes then fire fox opens with awindow saying to start again.
== This happened ==
Every time Firefox opened
== I installed Firefox ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729; .NET CLR 3.5.30729)

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the ''Safe mode'' start window.
You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

A script on this page may be busy or it may have stopped responding. You can stop the script now, or you can continue to see if the script is complete. Script file:C:\program files\mozilla firefox\components\nsBockListService.js:648

A script on this page may be busy or it may have stopped responding. You can stop the script now, or you can continue to see if the script is complete. Script file:C:\program files\mozilla firefox\components\nsBockListService.js:648

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

Firefox keeps freezing when I try to open the add-ons menu.

When ever I try to open the Add-ons menu under Tools on my firefox, it keeps freezing. I also noticed that my time clock that is normally on the bottom right of my firefox window is no longer there either.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can also try to delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

If I Boot Firefox, gray box states: "Extension Update. One of your studies requires a newer version of Test Pilot. You can get the latest version using the Add-ons window."

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