If I lose my music because of tech or human mistake, can I get them again without having to pay again?
Over the years I somehow ended up with 3 iTunes accounts. I don't even remember the circumstances that had compelled me to create new apple/.mac/ITunes/MobileMe IDs/accounts. Over the years I've also lost a lot of the music,media and apps that I've purchased through iTunes, the app store, or iBooks. Is there anyway to reacquire what I've lost without having to re-purchase? Is there any way to consolidate two of my existing 3 iTunes/apple/MobileMe/.mac ID/accounts into just one, for simplicity. I'm sure that if it is possible it won't be an easy feat to accomplish. Please help and advise.
It is your responsibility to backup your music.
In the U.S, you can use icloud to get past purchases. Open itunes store, click Purchased, under Quick Links.
You cannot consolidate accounts
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Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Unfortunately you can't. You could try contacting Apple and asking nicely, but they're under no obligation to help you. If you can wait until fall*, when iCloud is officially launched alongside iOS 5, you can probably download them all again then.
The small print at the bottom of http://www.apple.com/au/icloud/ says "some music features of iCloud are available in beta now in the U.S. only"
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IPhone/iTunes music lost - how to get it back without having to pay again?
I have an iPhone 3Gs I am very frustrated and upset at the moment. I have spent a lot of money over the past year on downloading music for my iPhone, some of it straight to the phone and sometimes straight into iTunes.
Now I just upgraded to the 4.0 software and it has wiped all of my music from my iPhone except what I purchased on my iPhone that day. I have some of my music backed up on a harddrive, but there seems to be loads of albums missing still (I have all the receipts emailed to me).
Is there not a button that tells you which things you have purchased in iTunes so can just redownload them for free? It wants me to pay again when I have tried!
This is not fair! I don't understand why it wipes my iPhone every time I update the software. Please someone help me find my music and get it back on my iPhone?
Many thanks,
Shellythough slightly off topic, the following post by Zevoneer in this thread http://discussions.apple.com/message.jspa?messageID=8794716 says it all:
Did you back up your purchases before you you reinstalled your system? If you erased your drive then the purchases will have been erased along with everything else. If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive
JGG -
I woke up this morning to find my computer had restarted itself. I don't know why. Must've upgraded something. When i opened iTunes my entire library was gone. The playlists are still there, just nothing inside them. iTunes didn't upgrade over night since it still asks me to. I've tried a system restore to the day previous but it did nothing. How can i get everything back the way it was? I would really like to not have to import it all again individually.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
tt2 -
My phone (iCloud) won't let me update myMy phone (iCloud) won't let me update my phone because it says I don't have enough storage left what do I do in order to get me update without paying? My phone won't even sync to my computer
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
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ArccctwcYou can only upload music from your computer's iTunes, you can't do it from an iOS device - when you subscribe to iTunes Match on your computer it should have scanned your music library on it and matched or uploaded any non-iTunes purchased music to it.
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If your music was purcansed from the iTunes Store and your country allow is you can redownload it
Login to itunes as yourself on this computer then
http://support.apple.com/kb/HT2519
You will also need to authorise that computer so you can play the content.
Ctrl B to turn on the top menu
Store > Authorise this Computer...
Type in your Apple ID and password and authorise. -
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