Illustrator's Image Trace custom options no longer available.

I am running Illustrator CS6 on Mac OS 10.7.5. The custom option in Image Trace is no longer available, greyed out. Does anyone know what would cause this? I have not updated anything software-wise in a while, it just suddenly became unavailable. I need troubleshooting suggestions. Thanks.

This is the Scripting forum. Does your question relate to Scripting or are you working in the desktop app. If the desktop, the is the image you want to trace selected?

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Illustrator's Image Trace custom options no longer available.

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