IM HAVING TROUBLE WITH THE UPDATE! I UPDATED MY PHONE 3G. NOW MY SCREEN IS LOCKED WITH A PICTURE OF THE USB CABLE POINTING TO THE ITUNES SYMBOL
i
SCREEN IS LOCKED WITH A PICTURE OF THE USB CABLE POINTING TO THE ITUNES SYMBOL
You need to put the device in recovery mode...
iPhone and iPod touch: Unable to update or restore
Similar Messages
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HT4759 my ipad is locked up with a picture of a usb cable plugging into an Itunes cabl
my ipad locked up with an image of a usb cable plug pointing towards the iTunes logo
You need to place the iPad in recovery mode > iTunes: Restoring iOS software
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My iPod got slightly wet but only slightly. Could this have done it?
Turn it off. If it got wet somehow, you may try drying your ipod off. The slow method would be a sunny window sill. You could use a hair dryer on LOW, pointing it at the contacts. When it drys out, charge itand try a hard-reset. If it still doesn't function properly.... ?
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I have a new iphone 5. After update and download some programs I can not just turn it on and shown in the LCD "iTunes" with a picture of a USB cable. - Can anyone help me solve the problem. thanks
Its trying to tell you to connect it by usb to a computer to reflash a failed firmware flash
You should comply -
I updated to the latest version of Itunes and my Ipod touch froze up with a picture of a usb cable and the i tunes logo
Well the answer I gave you didn't solve the problem. Is the USB cable and the iTunes logo still on the iPod screen? You could start the "fixing process" by rebooting your computer, connect the iPod again, launch iTunes and see if anything happens.
This article may prove to be helpful. there are many steps that you can try to get the iPod running again.
http://support.apple.com/kb/ts1275
Message was edited by: Demo -
Trying to down the latest update to my iphone 4s but my phone is now frozen with a picture of a USB cable visible and an arrow pointing to itunes. This remain whether my phone is connected to itunes or not. Any help please?
Hi d_diotte,
Thanks for using Apple Support Communities. If you're unable to update your iPhone and keep seeing the "Connect to iTunes" image, this article has some steps you can try:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Ari -
HT201210 Is anyone having trouble accessing the iTunes store?
Is anyone having trouble accessing the iTunes store?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I'm having trouble using the iTunes and Apps store because i can't register my Nigerian mastercard. What should i do. i'm trying to register it in the Nigerian iTunes store.
Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
1. Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
2. You can download the fee App, and then set up a new Apple ID.
Cheers,
GB -
I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise
You first have to subscribe to iTunes Match through iTunes on your computer and have your music library in iTunes uploaded/matched before you can enable it on your iOS devices (see http://www.apple.com/itunes/itunes-match/). Without a computer you won't be able to use iTunes Match.
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HT1414 I Pad is frozen with a picture of a USB cable with an arrow pointing to an icon of itunes
IPAD is frozen with a picture of a USB cable with an arrow pointing to an icon of itunes? Can anyone suggest a fix
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
I am having trouble with the music from my bluetooth "skipping" on my IPhone 5. I thought that this was an antiquated problem with the new technology. It's very frustrating to purchase all of this music and expect great sound and playability and get "skipping". Any ideas on how to resolve this issue?
Does the issue occur when listening to the media using the speaker or wired headphones? If it does, the issue is with the media itself.
If it does not, it's likely a bad connection or interference. -
I am having trouble installing the itunes 11.1 version
I am having trouble downloading the new version of itunes! It tells me its downloaded but nothing has downloaded.
I am having the same problem!
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I just bought my iphon last night & tried doing it`s first update this morning. I got an error message that the update failed & now my iphone only shows a pic of a usb cable with an arrow pointing to the itunes logo.
I already tried holding down the on off buton & the home button like the instructions say. Problem is that when the instructions say I should be at the part where itunes is again recognizing my iphone, my itune is not recognizing my iphone. So I am stuck. I follow the instrustions, but the resluts are different, so I can`t continue to the next step. Very frustrated, as the nearest Apple store is over an hour`s drive away.Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware. If the process Errors again, write down the error message and error #, on paper so you can solve the problem. If there are serious problems, all iPhone 4S have full warranty coverage with Apple.
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I Checked my network, it is working properly. I tried unplugging the Apple TV. It's still showing the USB.
That image means you need to do a restore. See Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support for more details.
You will need a USB cable with a micro-USB connector on one end. -
hi my son as resat my i pad 2 now i cannot get it to work i have tried to start it just as you would a new one but all i keep getting is a picture of a u,s,b lead and a music note it does not respond to any thing i try plug it into my laptop to set it on its way but still nothing
That means that you have to connect the iPad to iTunes on your computer and restore it with iTunes.
Read more here.
http://support.apple.com/kb/ht1414
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