Im under contract with Fido

Hey guys, I cant find an answer anywhere else so maybe you can help me on this one. Im under a 3 years contract with Fido since december 06 and I want to buy the iPhone so bad. What will happen with my actual contract? Will they switch it with my new iphone contract and keep my number with the same sim card or a whole new contract with a new number and they will make me pay for early breaking my actual contract?
Thanks!

Until the official details are released in Canada, no one here knows exactly how it will work.

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HT6154 HI , I am still under cotract with my iphone 5 and i can't hear anything even though i have my phone set to high volume

i am using iphone 5 and still under contract with ATT services. the phone has suddenly some technical issue. when i call some one or some one calls me, if i i turn on th emusic anything that hass to do with listening to the device, it doesnot work
i hear very very low voice eventhough it is set to high volume. will ATT will provide me free support for the phone?

Only ATT can answer that.

Already under contract

The new iPhone price puts in my budget. If you are already under contract with cingular does that mean you can't get it for 199$?

SisterBlue wrote:
We have two iPhones and two non-iPhones on our family plan. For the second iPhone, it's $9.99 per month, plus the $20/month data plan (which seems to be going up to $30 for the 3G iPhone).
-SB
Wait do you pay $20 for data for each phone or is it $20 total for both?

AT&T to Verizon switch when under contract

I want to purchase an Iphone 5 with Verizon. Currently I am under contract with a 4s with AT&T. I am aware of the Early Termination Fee of AT&T. I want to order on the presale date this Friday. Do I need to contact AT&T first or if I want to keep my same number do I just order with verizon on apple.com? Also, If I am joining a family plan on Verizon, what information will I need to complete the order at apple.com for the presale?
Jkmacon44

You need your account number. You do not need to contact AT&T first. You're probably going to need to do the preorder through Verizon. In the past, Apple hasn't been able to add lines to existing Family Share plans.

Does anyone actually read contracts with Verizon or do you trust your rep will help?

This is my "verizon" experience. I've sent the following letter to various people with no response as of yet. I'm wondering if i'm the only person in the world that does not understand why it's perfectly acceptable to charge someone for service they are not getting? Any comments are appreciated. See my letter below:
Dear Verizon,
I’m an original Radiofone customer (mid 90’s). Then I was an Alltel customer. Then I became a Verizon customer. At peak, I had four lines I think. For the last few years, I’ve had three and most recently I’ve had two. My husband was moved to his office’s plan. We gladly paid the cancelled fee a few years ago for that as we wanted his number, although I probably could have asked nicely and you guys would have waived it as Verizon is so great to deal with, or they were.
Now his company line is with T-Mobile. I finally bit the bullet and left you guys. I didn’t want to but we have four lines, all unlimited minutes and text. One line has 2.5 gb of data and the other three have 500 mb of data. My bill is $110.00 a month. You can’t beat those prices. Although I’ve been having some issues like I can’t get phone calls in my house, even on Wi-Fi and I’m on my second tech call support of the day. I don’t have a contract, I own my phones outright and still own the Verizon phones I had (several actually) so I figured if I can’t get good service, I’m going back to Verizon. Well, that was before I got wind of Verizon’s “***** the customer on their way out the door” policy.
When I called a couple of weeks ago, I learned that one of my phones was in contract and one was out. We talked at great length about how the services are paid, for the month before, and she told me what my cancellation was ($75.00 since one phone was under contract still). I told her that I’d have the T-Mobile phones on Friday (July 12th) and I’d be porting over the lines then so I’d only owe $75.00 and a “few days of service, right”? “Yes, ma’am”, said the Verizon girl.
Fast forward to today, I have my $90.99 bill in my hand and called. I wanted the amount through the 12th of July so I could add it to the $75.00 cancellation fee and pay. That’s when I was informed I owe these lines through August 7th. I argued with the rep today, told her I had no intention of paying for service I do not have and had the girl informed me that I would be paying for the whole month, I would have waited till closer to the beginning of August to port the phones.
It was then when I was told, “Well, it’s in your contract”. Ok, maybe it is. Who reads these contracts? No one. Is there anything in it that’s negotiable? No. When I called to get the cancellation fee, this girl knew EXACTLY what I was doing and EXACTLY what day I would be porting the numbers. She knew I was calculating my last bill and at no time did she tell me that I would pay the whole month. If someone changes plans in the middle of a billing cycle, Verizon is MORE than happy to pro-rate that, but leave them and you are *******, is that the policy? Now that I’m unhappy with T-Mobile, my first thought was let’s all go back to Verizon as they are worth the extra money if it works like it should. What good is cheaper service if it doesn’t work? But I am absolutely livid right now and as things sit, Verizon will NEVER be an option for our family.
So here’s my plan. I’m going wait to see if you guys will do the ethical thing and pro-rate me for the month, ESPECIALLY since I was lied to or misled on the phone when I called to get the cancellation fee. Then I have a call into a finance manager in the family. I have every intention of paying the $75.00 cancellation fee but what sort of hit will my EXTREMELY high credit score take if I don’t pay this $90.99. We bought a truck a year or so ago and our credit rating was in the high 700’s and T-Mobile approved us for 10 lines minimum. I’m sort of thinking that a charge under $100 won’t affect me enough to worry about. If you aren’t going to pro-rate my bill, and please don’t take this as a threat, I will make it my life’s mission, and with the help of Facebook pages, to make sure everyone I know understands Verizon’s lopsided pro-rating policies and how they treat their customers because according to your reps, I should know better and should have read my contract (are you kidding me?). Bet I can get one million likes by the end of the year.
As you can tell, I’m pretty mad. Had I not called just prior to changing, I would think this is my fault and I should have known your policies, but that’s not the case. I called to get the policy and cancellation fee explained to me in detail and it wasn’t, ESPECIALLY since the rep had my porting date long before this bill generated. This all could have been prevented.
I await Verizon’s response.
Sincerely,
Stacy
>>Personal information and profanity removed<<
Message was edited by: Verizon Moderator

First of all, I am sure you will definitely get 1 million likes. There are several people who dislike Verizon, but even with 1 million likes, that still means less than 1% of their customer base. And I am sure several of those likes will be from "former" customers like yourself which would mean an even smaller percentage.
Maybe it happened different than you described, but the way you explained your story you did not ask for the policy on cancellation of service. You asked "I told her that I’d have the T-Mobile phones on Friday (July 12th) and I’d be porting over the lines then so I’d only owe $75.00 and a “few days of service, right”?" In this explanation, you are not asking about the policy. The statement is correct, problem with your question is you did not ask if Verizon bills for "partial months". Unless there is something you are leaving out, you also DID NOT ask for the policy on service cancellation. Yes, you would be paying for a "few days of service" but the smallest increment when you cancel service is to the end of your billing cycle. The ONLY time you ever receive a bill for a partial month is when you begin service with Verizon. NEVER when you are a current customer.
You said you talked "at great length" about how services are paid including I assume paying a month in advance for service which is how Verizon has done business for as long as I can remember. You also say your bill closes on the 7th of the month. Well that means Verizon would have "billed a month in advance" for your service on July 8th. Now you may have said you were porting on July 12, but Verizon does not have a crystal ball and not all customers follow thru with their plans. When you request a port from another provider, Verizon does not cancel your service UNTIL the port takes place. They do not cancel your service and then trust the port will proceed on the specified date. Since Verizon would have billed you for a "month in advance" on July 8, did you also ask if you would get a refund of a portion of your bill? You don't say you asked that question, but you may have done so. I assume you didn't, otherwise you would have pointed that out I suppose.
It is doubtful you will get any pro-rated credit on the remainder of the billing period, but good luck anyway.
I am in no way trying to be pro-Verizon here as I have been labeled more times than I can count. Just trying to point out Verizon's policies are easy to find in the contract. Also anyone on these forums would have been able to give you the correct information.
I am aware there are several people who claim to have been lied to by CS reps. Whether it is a lie or simply a misunderstanding, I don't know as it has NEVER happened to me in the many times I have interacted with CS. Of course, I try to research the question prior to asking CS if they give an answer which contradicts the contract or a "partial" answer which sounds like what you may have gotten when they confirmed you would be paying for a "few days of service, right". Technically, that statement is correct, but what they failed to explain to you was that you would have already been billed for a full month and would not get a refund. Technically when you spoke "at great length", this was explained to you, at least as you have mentioned in your story. As this part of the question may have been several minutes from your question about pro-rating, you may have thought it didn't apply. Quite possibly a simple misunderstanding, I have no way of knowing. Partial answers when you fail to ask the correct questions sometimes sound like lies.
Finally, good luck with your new provider if you choose to stay with them.

Switching phones #'s for phones on my plan under contract?

My husband recently took a position with his company that will give him a cell phone. He would like to port his phone # over to his company account
(which is also Verizon). I have an added line on the account already that is not under contract. Could I delete that line and use the other phone # to fill out the remaining contract on my husbands phone?

No, you can't swap contracts between lines on the same Verizon Wireless account.

Assign Source of supply is not working for contract with material group

Dear Experts,
I have searched all the threads and gone through before posting my query. So i would ask moderators to go through the thread properly before rejecting this.
We have value contracts with respect to a particular material group without material and with item category W in the contract item, Please note that for the materials with this material group, the source determination is not set and source list is also not maintained.
When we create PR for the material with this contract, and when we click on assign source of supply contracts used to get popped up, but recently from few days, when we click on assign source of supply we are getting an error " no source found for this item ".
Can anybody help on this.
Regards

@ Biju,
As mentioned earlier, we are not creating PR with reference to contract.
first we are creating contract with item category W (material group), without material and plant details.
we create PR with or without material with account assignment K and with the material group in the transaction ME51N, and after inputting all the fields, we click on assign source of supply, it was proposing the existing contracts with respect to material group earlier, but it is not happening for particular material group(it is working for all other material groups)
Hope it is clear.
@ Dev Patra,
we are using DIEN-Service material types and we assign that particular material group to only service material type.
we have not ticked, source list in the material master, we donot have any source list for the materials under that material group.( please check the note 457110- question number 14.)
Regards

Service Contracts with billing plan not updating debit memo request in ECC

For service contracts with billing plan, we cancel the line items and set the user status at header to "cancelled" and also set the cancellation date (under Cancellation Tab) at the header as well as item level which delete all items in the DMR in ECC (which are not yet billed). When we do this, it works perfect for most of the time and in some cases DMR items are not updated in ECC and it is billing. When I checked in CRM, the billing plan items are updated based on the cancellation date.
Experts appreciate your help on this issue.
Thanks,
George.

This is resolved by the note 1008663

Billing under Contract

Hi all,
This is regarding Billing (partially or fully) billing a customer who is under contract.
Scenario:
1. Equipment is under contract
2. Few spares / services are covered under contract - should not be billied during contract period
3. Some spares / Services are not covered in contract - Should be billed at an agreed price
4.The Engineer or the planner may not be aware which are chargeable / unchargeable items / services
5. System should Create the bill based on the terms maintained in the contract
Can anybody please review the below process flow and correct If anywhere I am wrong?
1. Creating a contract VA41 with Service product as line items
2. Attach the Equipment to the Line item
3. Maintain the pricing agreements for the line item
4. Maintain agreed price for all the spares / services - ie.maintain zero (0) price for non-chargeable items
5. Create the bill (one time bill in advance - no Periodic billing)
Whenever there is a complaint from Customer
6. Create Notification and Service order
7. Plan all the spares / services in the Service order
8. Time and material confirmation against the service order
9. Run DP90 for DMR - Should fetch the price from Pricing agreement maintained in the Contract
10. Settle the Service order to the Service contract line item
I could not try this in our work place but I outlined process flow. Please let me know actual process
Thanks,
Pranav

Hi Pranav,
Your process steps looks okay. Please make sure that the Contract number is referenced in the Notification/Service order. DP90 reads the Cost in the service order and populates the suitable Material you had assigned in the DIP profile in the DMR. The pricing procedure assigned to the DMR reads the contractual conditions from the Contracts and determines the price according to the Condition record you had maintained for the condition types.Alternatively If you want to give zero $ for some spares,you need to maintain condition record with 100% discount for those materials/customer combination.Hope this helps.
Regards,
AlexPr

UNBILLED RECIEVABLE ACCOUNT- SERVICE CONTRACT WITH REVENUE RECOGNITION

Hi SAP Gurus,
I want to draw your kind attention towards my problem:
I have created service contract with one year contract and created an invoice for the whole year in advance.
Now in-between i cancelled a contract (after three months) and want to recognised a revenue for the contract period , so i'm creating a revenue recognition for the three months one by one using transaction code-VF44,
first month revenue recogniton is working fine as first month amount is going from deffered account to revenue account
But for second month instead of deffered account ,system is using unbilled recievable account ,which is wrong .
Can anybody tell me why the system is picking unbilled receivable account instead of deffered account in case of second month revenue recogniton.
This may help us:
"When i was cancelling a contract ,at that time i was entering a billing plan end date in billing plan tab at an item level.
and just after entering end date ,system was creating two lines instead of one in billing plan tab and i think because of that extra line system is picking unbilled receivables in second revenue recognition."
Thanks in advance
Ujjawal
Edited by: Ujjawal Singh Karki on Dec 29, 2010 12:05 PM

Hi,
Thank you for your reply.
I am doing a contract billing for overall period that is for 12 months (contract is of 12 months).
Just after 3 months i have realized that somehow we have to cancel the contract and we canceled that in 3rd month.
I had created the created a contract with periodic billing plan and for canceling that contract i'm putting contract end date in BILLING PLAN TAB as 31/03/2011 (Let say contract is from 01/01/2011 to 31/12/2011).
Can you/anybody please tell me whether is this the correct way of canceling the contract with periodic billing plan?
As per your analysis:
"It seems you have done the billing document for one period and you are doing the RR document for multiple periods and hence the revenue is going to unbilled receivable account for the period for which billing document has not been done"
As i have billed the customer for 12 months but contract was only for 3 months so i'll create RR for only 3 months and for rest of the period (i.e. 9 months) i'll create credit memo and send it to customer.
"Please use a billing type where you will specify only start date and end date of the contract and not the billing plan in contract"
How can we use billing type for contract start and end date .
I think as soon as i'm changing the dates in billing plan tab system is proposing another line item with different billing dates and that is not getting covered under deferred account that is still unbilled amount .
Waiting for your valuable inputs.
In case of any clarification kindly revert to me.
Thanks,
Ujjawal
Edited by: Ujjawal Singh Karki on Jan 20, 2011 11:10 AM

What is setps to crete the Sub contracting with Scheduling agreement .

Hi All,
what is setps to crete the Sub contracting with Scheduling agreement and up to migo
Thanks
HAPPY

hi
firstly set the SPRO> MM>Purchasing>set up Subcontractor order>assigning plants to the delivery documet LB
check following in system
1. Shipping point created properly
2. Shipping point has been assigned to the appropriate plant.
3. Maintain shipping conditions in customer master
4. Maintain loading group in material master
5. Assignment of customer to vendor master
then try following process
1. Create a subcontracting Purchase Order (ME21N)
u2022Click on u201CMaterial Datau201D tab under u201CItem detailsu201D and then click on u201CComponentsu201D to view the components / make changes.
u2022Account Assignment and Item Category are usually blank in a subcontracting PO.
2. Delivery of components to subcontracting vendor (ME2O)
u2022Enter selection parameters like vendor and plant and click on Execute.
u2022Select the desired line, click on Create Delivery and a delivery will be created.
3. Post Goods Issue (VL02N)
u2022The movement type is usually 541.
4. Post Goods Receipt (MIGO)
5. Logistics Invoice Verification (MIRO)
*check out the doc i given in previous reply it is for SUBCONTRACT with SA *
regards
kunal

Search for contracts with "ship to party"

Hi,
I am trying to search for contracts with a ship to party. We had a number of contracts input to SAP under one sold to party, now i I am trying to match sites to the contracts. I cannot seem to get a function to be able to search for them with just the "ship to party".
Any help will be usefull.
Thanks in advance
Dom

Hi Dom,
Are you searching for Contracts in CRM Web UI or in CS??
If it is in CRM Web UI - you can use the standard search with below search parameters.
Thanks,
Siraj

Can I Switch iPhones Under Contract?

Hi,
I currently own an iPhone 4S and my contract with AT&T has already ended so I wanted to upgrade to an iPhone 5. My dad also has an iPhone 4S and his contract is up as well. I was wondering that if I purchase an iPhone 5 now with a 2 year contract through AT&T and my dad purchases the new iPhone with a 2 year contract that comes out later this year (iPhone 5S/6), can we switch iPhones? We would both be under 2 year contracts with AT&T, we would just switch models.
Thanks,
Tyler

It depends on att but in most cases the answer is yes.

No detiles under contract

Hello
Customer add contract to his profile , when he open contract there is no data under contract ( SN, Start date, end date ,,,, etc ) ,
that't contract below to him and it's still active , ( we facing the same problem with all existing contracts in profile),
Thanks & regrads
Ali

It seems like there are a couple different issues here from my experience.
When you get the Having Trouble Logging in page, this was probably a reset of your access that caused something in your profile to change incorrectly. My advice would be to use this link (http://www.cisco.com/cisco/psn/web/workspace) to open a case with the correct support team. Not sure why they are advising you to use the forums when it doesnt even look like they are monitoring the forums.
As far as the other error goes:
"No records retieved for display. This item was not found is in an inactive status,or has access issues.Please modify & resubmit your search" This is most likely due to the fact that the contract and the products on the contract are no longer in an active status. This could be because another partner has taken over the devices or simply because they are in an OVERDUE or EXPIRED status. Easy way to check on the coverage of this item, would just be to quote it again and see what kind of coverage dates it's pulling. If it's pulling a date in the past it's in an expired status, a date in the future it's probably a takeover.
Hope this helps!
Zach

Phone under contract

I recently purchased a iphone 4 off ebay. It was listed as new, however after the purchase I noticed the seller noted "This phone is new but under contract". When I contacted him, he told me that the phone has been activated; I haven't received it yet. I want to use the phone on page plus. Should I expect issues when I go to register the phone? Thanks,
ron

prince55 wrote:
I recently purchased a iphone 4 off ebay. It was listed as new, however after the purchase I noticed the seller noted "This phone is new but under contract". When I contacted him, he told me that the phone has been activated; I haven't received it yet. I want to use the phone on page plus. Should I expect issues when I go to register the phone? Thanks,
ron
Never but never buy an already "active" phone from any where unless it is purchased at the wireless company with you standing there. Get your money back now, have ebay suspend the account of the seller and take a common sense class to learn how not to get taken.

Im under contract with Fido

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