AT&T to Verizon switch when under contract

I want to purchase an Iphone 5 with Verizon. Currently I am under contract with a 4s with AT&T. I am aware of the Early Termination Fee of AT&T. I want to order on the presale date this Friday. Do I need to contact AT&T first or if I want to keep my same number do I just order with verizon on apple.com? Also, If I am joining a family plan on Verizon, what information will I need to complete the order at apple.com for the presale?
Jkmacon44

You need your account number. You do not need to contact AT&T first. You're probably going to need to do the preorder through Verizon. In the past, Apple hasn't been able to add lines to existing Family Share plans.

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Can I Switch iPhones Under Contract?

Hi,
I currently own an iPhone 4S and my contract with AT&T has already ended so I wanted to upgrade to an iPhone 5. My dad also has an iPhone 4S and his contract is up as well. I was wondering that if I purchase an iPhone 5 now with a 2 year contract through AT&T and my dad purchases the new iPhone with a 2 year contract that comes out later this year (iPhone 5S/6), can we switch iPhones? We would both be under 2 year contracts with AT&T, we would just switch models.
Thanks,
Tyler

It depends on att but in most cases the answer is yes.

Verizon iPad 3 has no LTE coverage unless under contract?

I just spent a frustrating 30 minutes with 2 Verizon wireless reps over the issue of LTE coverage for my iPad 3 at my house.
Basically, I was told that I don't have LTE coverage because iPads are "prepaid" and not under contract. Therefore I can't use the 4D LTE button on their website to determine LTE signal strength or coverage on their map and instead I need to click on The Prepaid button which does not show LTE coverage. The Apple Store website links to the Verizon Map with the LTE button pre-selected and it was the info I used to make the choice away from AT&T.
Has anyone else experienced this situation? I spoke to 2 reps including a supervisor named Tim from the Colorado Center who refused to give his last name.
What do I do now? Is Apple aware of this? Has anyone else experienced this???

Thanks Meg for you interest in my plight. I will attempt to clarify further.
At my location of interest, I get only 2 bars and 95% of the time my Verizon iPad 3 only gets slow 3G service. Every once in a while, at random and for short periods, LTE service latches on but doesn't last long. Allowing Data Roaming makes no difference.
In order to determine what was wrong I first called Verizon to make sure it was not a temporary problem with one of their towers. If they had told me their equipment was in top shape and confirmed that my signal was supposed to be strong in my area (as per their coverage map) then my next stop would have been the Apple Store down the street.
I am familiar with the map at:
http://www.verizonwireless.com/wireless-coverage-area-map.shtml
That is the map linked-to by the Apple Store and the one I used to make sure Verizon offered strong LTE coverage in my area. I live in the middle of a major metro area (33143, Miami-Dade, Florida) and selecting the "4D LTE button" button on the Verizon wireless coverage area map indicates complete, darkest color, top tier, strong coverage for my area and miles around. Based on this information I decided to purchase my iPad 3 with the Verizon circuitry.
The surprise started when the Verizon rep stated that their internal system showed no LTE coverage in my area for Prepaid plans AT ALL. As proof they indicated that as a Prepaid customer I could NOT click on the 4D LTE button on the Verizon wireless coverage area map because that button only applied to contract customers. I had to click on the Prepaid button and that was the end of that. This was confirmed by the supervisor called Tim from the Colorado Branch office. No further recourse.
So I am upset and a bit confused at the moment. At the time of purchase Apple sends me to a Verizon map with the 4D LTE button pre-selected ... but that's not the button you are supposed to use according to Verizon. I am in the middle of a prime city with top Verizon LTE coverage (alledgedly) but can't access it unless I get a 2-year contract. Can this be considered bait and switch? Any class-action lawyers out there?
I just want my LTE.
Caveat Emptor?

I am done with Verizon for their inability to update Android in a timely manner. When my contract is up, after 10 years, I am gone.

Verizon,
Nobody.. and I mean NOBODY is buying your crap. You don't update to the latest software in a timely manner. The entire planet has the KitKat update for Android and you don't under the guise of better experience. That is crap, everyone else can do it but you, you are inept.
Additionally, you are the most expensive by far and the guise of biggest network. I really don't care about the biggest network, I use a very small percentage of it so this is no excuse. AND if you are the biggest how come EVERY carrier can beat you on price and get updates out faster?
Your new tiered plans "Family Share" crap.
I do how you still charge me for data, voice, and text.. even though at the end of the day these are all just data packets across your network. I love being charged three times for the same service though.
You want to really be the best, then change your ways.. but I am done waiting around for you.. this contract ends and I am gone.

After 20 yes TWENTY YEARS being with Verizon I to am done with their cell phone business. I have had nothing but problems with my "new" Droid, which I was "steered" to by a tech who told me what I should have not what I chose, my weakness was to still trust the employee had the best interest of their customer at heart. Brewhahaha! Boy what a error that was on MY part. I got a phone that has been defective from the moment I turned it ON.
I first had home service with Verizon for many years...then wifi....then the bundle. Great, all I can say is as this company has grown, they have fallen apart on their customer service and their policies. Their nothing more than yet another CORPORATE mentality company whose bottom line is PROFIT.
My droid arrived, it would not hold a charge...it would not always take a preference I chose...it would change things on preferences on it's own (wondering if my phone is like that car in the movie "CHRISTINE") and was encouraged to keep using it, I just either didn't understand the "smart phone" ...or my age was allowing them to think I could no longer learn to use anything other than a rotary phone. One tech actually told me to take the battery out and reset the phone, hmmm...sure right and ruin the phone? RIGHT...who trains these people???
Verizon is no longer any resemblance of the once good company it just to be.
Today my day was horrible. (your just lucky I told blab on about the last three months dealing with them!)
Having just spent the majority of my day being transffered from one department to the next (seems they now have to transfer you if there is something as simple as adding an e mail to the order that was cancelled in error by the way to replace the lousy dysfunctional Droid I got) no one person can do what ever your account needs. Half way through my completely messed up day, I got so tired of this syrupy fake responses telling me to have a wonderful day and enjoy the rest of my day..and it was a pleasure to serve me.... after way to many transfers to other departments...they started sounding like they were recorded bots...or flight attendants. I just had to ask them if they served peanuts and cold drinks. HARD LIQUOR?
So now I am waiting for my "reburbished" droid. (again)..checked on why I had not gotten it...it was cancelled flagged by "fraud". WHATTT? Fourth time I have ordered something and this has happened, and no e mail asking me to contact them. I live in a senior gated community and they are trying to tell me "someone in your gated community attempted to commit fraud" so MY order gets flagged. (half the seniors in this gated community are half dead the others are either in Palm Springs or traveling...and the one who are slightly mobile...might not remember how to even get to the mail room .and back to their house..granted UPS requires I SIGN for the phone...but impossible since they flagged and did not send the phone out. So, here I sit, wondering after three months of dealing with these (not so funny) clowns and gain absolutely NO satisfaction, except to say....adios...when my contract ends. AT&T hopefully is better, but who knows..this phone situation may be the death of me yet..and in the end VERIZON will not longer have to waste their time or mine transferring me to try to get a 1. working phone 2. my order actually processed correctly 3. have to re-educate their techs.
I no longer TRUST Verizon, I no longer believe they have the interest of their customers at heart. (what heart?) and about the only thing I don't understand is they sell me a phone, then a package to buy time...but also $30.00 a month fee to connect to their lines? Shouldn't that rather come with the package deal??
Signed..done with Verizon squeezing me two ways to Sunday. I just hope some other company comes in with a plan to beat the socks off these top providers of cell services in the states...and I'd like to just sit back and watch the huge exodus of people leaving. The pickens are ripe to do just that.

Hi i have an iphone 4s w/c is under contract w/ verizon. i will be traveling to the philippines tomorrow so i called them 2 weeks ago and requested to unlock it for me. will the sim card in the phils. work in my 4s?

Hi, i have an iphone 4s w/c is under contract w/ verizon. I will be traveling to the Phils. so i called and asked verizon to unlock it for me which they did. What sim card do i use in the Phils. that support 4s? Also how can i make sure that i wont be charged for roaming when i am out of the country?? Thanks!

Thanks for the info. I do not want to pay a lot of money for roaming services that's why i had it unlocked. Just wondering how the micro-sim works. I guess i have to research for a specific micro sim in the phils that supports the 4s here in US. Appreciate your time answering my question.

Switching phones #'s for phones on my plan under contract?

My husband recently took a position with his company that will give him a cell phone. He would like to port his phone # over to his company account
(which is also Verizon). I have an added line on the account already that is not under contract. Could I delete that line and use the other phone # to fill out the remaining contract on my husbands phone?

No, you can't swap contracts between lines on the same Verizon Wireless account.

My bill is just too high! What is the cheapest way to switch if I'm still under contract?

I have four lines. It is costing me $260 a month for unlimited talk and text, and 6G shared data. It is killing me to keep this up, but I still need my lines. I'm researching other carriers to see if I can get my bill to $150 or less. There are options, but after October I will still have one line under contract. Can anyone guess what my early termination fee would be at that time?

When you log into the MyVerizon account for the account owner, go to change features. At the top will be an option to add a line fee discount if it is not under contract. Click on that. You would have to do it for each line which is not under contract. With a 6 GB shared data allowance, you would get a discount of $10/line not under contract.
Depending on how many lines you have out of contract, it MAY be beneficial to increase your data allowance to 10 GB/month. If you have a 10 GB/month data allowance, you would get a discount of $25/month/line. The increase in cost from 6 GB to 10 GB would only be $20/month(6 GB cost = $80/month, 10 GB cost = $100/month) but if you have 2 lines out of contract, the increase in discount would be $30/month(2 x $10/month discount = $20/month, 2 x $25/month discount = $50/month). When you get another line out of contract, your discount would increase each month by either $10 or $25 depending on you data allowance.

How to delete a device all-together if its not under contract using Verizon web page

I want to remove an iPad that wasn't purchased with subsidies from Verizon. It was just bought outright from a store and later activated for cellular data. We don't use it outside of the house enough to need cellular data plus all of our iPhones are wifi hotspots. I tried to drop it in the my account area. I could temporary cancel and report it lost or stollen, but it says it will reactivate in 30 days and shows as temporarily deactivated. Why no "remove this item" button that just EASILY deletes and terminates service on items that are not under contract? Surely removing this non-contract item will not cost me anything.

You have to call customer service at 1-800-922-0204 or *611 to cancel a line of service with Verizon Wireless. You can also go to a corporate store and cancel there. You can't cancel online.

I am unable to upgrade my device because Verizon messed up my contract date

My current 2 year contract date with Verizon started 9/2012. I have 2 phones on the contract. February of this year I lost 1 phone. I paid FULL price for the phone knowing I was still under contract. Now it seems a Verizon re-aged my contract on that phone until February 2016 preventing me from upgrading to an iPhone6 plus on that line during the pre-order.
The bigger problem is that I have spent several hours of my like on 2 separate occasions on the phone with support over the past 2 days to correct this ending with no resolution. It gets worse. The first phone call the support agent and her supervisor confirmed that I paid full price and Verizon made a mistake as well as that it would be corrected in 24 hours so that I could pre-order the iPhone 6 plus. 24 hours later no change! I call up AGAIN and it feels like ground hog day, even though the agent has notes on the case he says she needs to research to be sure that I paid full price for the phone. I told her that was confirmed yesterday, it should be in the notes. I spent over and hour on the phone this time and ultimately wasted my time. I came out with less at least the day before I got a phony promise that it would be resolved... In the end she said she could not confirm the price I paid for the phone (Oh I remember because it was 800.00 i paid and you guys confirmed that fact the day prior) so she couldn't help me until the Verizon store I purchased the phone from opened so she could get a receipt for what I paid. REALLY??? I also mentioned that this may give me no choice but to switch carriers she seemed sorry to hear that but did little to prevent that. So now I am unable to preorder the phone I want for one of my lines because of Verizons mistake and inability to follow through and correct it. Since I have already wasted hours with no resolution, my question is, (after this long background)
How do I get this issue corrected?

Thank you for your reply Lasina. The purchase was already verified by your
agents the day prior on my first call. They confirmed and noted that I paid
full price for the phone on that call. They admitted a coding error on
Verizon part and ensured that it would be corrected in 24 hours which was
in time for the pre order. .. however it was not. That's why I called a
second time. Yet the second called said they needed to confirm, like the
first call never happened. Now I am not able to pre order the iphone I
wanted and will need to wait weeks for a backorder (whether I decide to
stay with Verizon or not)
Thank you for your reply. What can be done at this point or what do I need
to do to get this cleared up. I can't afford to keep spending hours on the
phone and getting nowhere. Please help.
Thanks,
Jeff
On Sep 12, 2014 8:13 AM, "Verizon Wireless Customer Support" <

Have a discontinued calling plan. Will I be forced into new plan when my contract is up next month?

I looked around for the answer, but couldn't find it.
I have an old plan, "family national freedom 900", with two lines on it. The total is 59.99 + 9.99 (talk only, no texting). My contract ends 9/29. We have two samsung hues.
When my contract ends next month, will I be forced to change to one of the new, more expensive family plans?
Both phones are eligibe for Ne2. I'd like to get a droid2, and I understand that I'd have to do the data plan for 29.99, and I'd be happy keeing the hue for the other phone (or we could upgrade it to another feature phone that does not require a data plan), but I'd really like to be able to keep my current calling plan. Any idea if this will work? Should I just hold off on upgrading until I know what is going to happen with my plan?

You may want to ask this on the Alltel board - Former Alltel Customer Assistance - (if you haven't already) where those more familiar with Alltel, the changeover, and all the nuances and ramifications can give you a better answer. It may be possible to do what you want and still keep your Alltel plan, but my guess is you would be switched to a Verizon plan.
The closest would be the Talk plan for 69.99 for 700 minutes (same price, but fewer minutes) and then add the data plan for the Droid 2. If you do not upgrade, you will be able to keep your plan indefinitely. When you do upgrade, most likely you will need to change your plan to a Verizon one...there are some people that have kept their Alltel calling plans with smartphones though, so it IS possible. I'm not sure of the details of the plans and phones involved though....

[SOLVED]Video device file switches when starting Motion in daemon mode

I am not sure whether this should be here or in Kernel and Hardware.
Motion live stream shows gray frame which says "Unable to open video device" and /var/log/errors.log gives:
Failed to open video device /dev/video0: No such file or directory
Could not fetch initial image from camera
Motion continues using width and height from config file(s)
When I plug my Philips SPC1300NC webcam in it shows up as a recognized usb device, both by lsusb and under /dev. Initially it comes in as /dev/video0, but after running motion the device file is /dev/video1. If I kill motion, the device file still being video 1, and edit the configuration file (/etc/motion/motion.conf) to use /dev/video1 instead of /dev/video0 the device file name changes back when I start motion. It is always opposite of whatever I have in the configuration file.
system: arch arm
user is in video group
output of lsusb:
$lsusb
Bus 001 Device 002: ID 0424:9512 Standard Microsystems Corp. LAN9500 Ethernet 10/100 Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp.
Bus 001 Device 116: ID 0471:0331 Philips (or NXP) SPC 1300NC PC Camera
video device configuration:
# Videodevice to be used for capturing (default /dev/video0)
# for FreeBSD default is /dev/bktr0
videodevice /dev/video0
ls /dev before running motion:
ls /dev | grep video
video0
ls /dev after running motion in daemon mode (still running):
ls /dev | grep video
video1
So far I have attempted to remove and add back in gspca modules with and without device plugged in.
That was the only tidbit I could find online regarding the issue. I have had motion set up with this camera before, but it was on a different machine running x86_64 arch.
thanks
SOLUTION
I wasn't thinking about the draw for the camera and was trying to just have it powered through the usb on a raspberry pi (need a powered usb hub). I am not sure however why the device file switches when there is not enough power, so if you come across this an know please post a reply.
Last edited by brewforce (2013-01-31 03:05:08)

andre.ramaciotti wrote:And I'm not sure if you should put that & after exec awesome. It works fine here without it.
No & after entries in .xinitrc . You've commented out the awesome entry.

No detiles under contract

Hello
Customer add contract to his profile , when he open contract there is no data under contract ( SN, Start date, end date ,,,, etc ) ,
that't contract below to him and it's still active , ( we facing the same problem with all existing contracts in profile),
Thanks & regrads
Ali

It seems like there are a couple different issues here from my experience.
When you get the Having Trouble Logging in page, this was probably a reset of your access that caused something in your profile to change incorrectly. My advice would be to use this link (http://www.cisco.com/cisco/psn/web/workspace) to open a case with the correct support team. Not sure why they are advising you to use the forums when it doesnt even look like they are monitoring the forums.
As far as the other error goes:
"No records retieved for display. This item was not found is in an inactive status,or has access issues.Please modify & resubmit your search" This is most likely due to the fact that the contract and the products on the contract are no longer in an active status. This could be because another partner has taken over the devices or simply because they are in an OVERDUE or EXPIRED status. Easy way to check on the coverage of this item, would just be to quote it again and see what kind of coverage dates it's pulling. If it's pulling a date in the past it's in an expired status, a date in the future it's probably a takeover.
Hope this helps!
Zach

Phone under contract

I recently purchased a iphone 4 off ebay. It was listed as new, however after the purchase I noticed the seller noted "This phone is new but under contract". When I contacted him, he told me that the phone has been activated; I haven't received it yet. I want to use the phone on page plus. Should I expect issues when I go to register the phone? Thanks,
ron

prince55 wrote:
I recently purchased a iphone 4 off ebay. It was listed as new, however after the purchase I noticed the seller noted "This phone is new but under contract". When I contacted him, he told me that the phone has been activated; I haven't received it yet. I want to use the phone on page plus. Should I expect issues when I go to register the phone? Thanks,
ron
Never but never buy an already "active" phone from any where unless it is purchased at the wireless company with you standing there. Get your money back now, have ebay suspend the account of the seller and take a common sense class to learn how not to get taken.

It's officially time to panic- 94 days under contract & counting

Brief backstory for those new to our situation-USDA Direct Loan for a house we've been under contract for since April 15th w/ original closing set for June 15th. Extension to July 31st.File arrived at USDA closing agent's office this past Wednesday, July 15th. I just got a call from the freaked out seller (for sale by owner) saying her attorney told her our attorney was told by the USDA that closing would be in early August! I'm about to throw up & the seller is upset at having to pay this month's mortgage & not being able to close on their new construction home until we close on this one. There's no way they'll sign another extension unless we pay their mortgage payment for August. All I can do is wait until Monday & make some phone calls, hoping to somehow speed this along. I can't believe we may not move until next month. Edit to add:After a scroll through my Netflix, I'm reminded of life's true priorities. If our biggest problem is having to wait a few extra weeks to close on a house that many in the world would consider a mansion compared to their dirt huts, then we're doing pretty darn good. Sometimes it just feels good to come here & vent to people that understand. Thanks for putting up with me, everyone!

LeavingTheCity wrote:
Revelate wrote:
Well TBH in your situation I'd be thinking of paying the mortgage anyway as the righteous thing to do, but if you can get that and take possession, think that's a fantastic plan anyway assuming you're confident the loan is indeed going through. If their house were done by June 15th, we'd feel compelled to do so for July, but their contractor had issues & it's not even ready yet. Their closing is set for this coming Wednesday the 22nd. We've been exceedingly fair with splitting costs so far & if they had asked, we probably would have split July's mortgage payment with them. Don't know, my LO at Chase was waffling anyway with the standard boilerplate speak of UW vagaries, so I beat him up over an free extension to the rate lock (they wanted .125% for a two week extension typically which got waived) which I really shouldn't need anyway with my file, but everything is setup with zero consequence for the lender and that just sucks from a consumer perspective. Did see a lender or two advertising if we don't close on time we'll pay you, so it's not like I'm the first to consider this. Re: wrong, not sure. Usually most people are selling their homes, often have a need to use that to roll into another house down the line and when everything is contingent and bridge financing is still pretty much gone, it's a difficult situation in the market. My life is absolutely on hold as a buyer, if I were selling and I needed the equity to transition to next house now, yeah, I'd want the more stable thing and I don't think that's an unreasonable thing. I edited my reply to include that it feels wrong for us to do since we're utilizing a govt. loan ourselves. I don't see it as wrong for anyone to set any kind of restrictions on their own home. Hell, restrict it only to crazy cat ladies paying in cash for all I care! It just doesn't feel right for us to do. =) Hah! I wonder what that listing for crazy cat ladies only would do for property values in the neighborhood! Yeah I wasn't looking at the hypocrisy point from your perspective, good lady you

One line out of contract, can I cancel another line under contract without ETF?

I've seen many people asking this question, but the answer was different from what I heard from the chat with CSR.
So, does this idea work?
I have three lines on my account.
A - Upgrade available in 10/2012 (contract ends on similar date)
B - Upgrade available in 10/2013 (contract ends on similar date)
C - Upgrade available as of now (contract ended)
Basically, I have one line that's out of contract.
Since I have one line that's done with the contract, can I cancel one line even though it's still under contract from my account?
I thought this wasn't allowed, but in my recent chat with CSR named Cassey(she said she left notation about our conversation), she said it is possible and was so sure about that.
I was in the exact same situation back in March when I cancelled 4th line I used to have in my account.
I was told it couldn't be done that way and had to wait for a couple month with the charges.
Please clear this up so that I could take an appropriate action.

hwangong wrote:
So, is the answer "no"?
I can't cancel a line as long as it's under contract even though I have another line that's out of contract? Correct - the contract, or agreement is to keep a line of service active for 24 months after the upgrade (or purchase of a subsidized/discounted phone). If the 24 months is not up, and you cancel that line, there will be an ETF based on the # of months out of the 24 that were fulfilled.
Then, I really wish there is a way I can talk to the rep I chatted.
I triple checked with her, she said I could do that, and she was so sure about it. Maybe she misunderstood the question?? Though it seems pretty clear to me what you are asking, and it's just as clear it's not the way it works! The contract is on the line of service, and tied to that phone number.

AT&T to Verizon switch when under contract

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