Imac 27'' problems and no fix???

Hi i will start by saying this will sound like a moan but trust me it needs to heard to be believed.
The last 12 months i have owned 1 refurbished Imac 24" 1 new Imac 24" and 6 imac 27'' machines.
Every one of these machines have been faulty and I have had replacements and upgrades all have been faulty. Upgrades i might add have been out of my pocket. Apple replaced same value items at no cost to me i chose to pay more on the basis that the better machines would have a better chance of being fault free. But i was very wrong.
Now Im writing this post at 6am and have a deadline for work that i can not do on my 7th new imac. I cant keep giving back my machines to the store and wait for a new machine i have lost real money every-time i send one back not to mention the faults that disable basic performance.
Here is a list of the current problems with this imac 27'' 2.8GHz Inter Core i5
DVD player can not play discs for a prolonged period of time (general error message comes up stops the program apple dvd play and vlc)
Data DVD cannot be burned
when disks are put into the machine they become scratched and this is particularly frustrating when it is software that i can afford to replace.
When DVDs are burned they are burned corrupt you can not play the entire video on the disks, on any player.
overall performance is slow. despite free space of 700gb.
My question is what do i do next?
Advice is much needed.

The only discs that will work are the ones that should have come with the computer. If the vendor doesn't have them, call Apple at (800) 275-2237 and ask for a set to be sent to you. Be specific as to the exact model and they will replace them for a nominal fee. If possible, go after the person /store which sold it to you and insist they give you the discs! If it was through eBay, lodge a complaint with Paypal, unless it was specifically stated that there were no discs.
Let us know what happens please,
Miriam

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