Imbalance

Question

the debtors control account plus the foreign debtors account must equal the Trial Balance debtors an the customer receivables ageing report both with reconciled and un-reconciled ticked an the Trial Balance must balance.
We can get all the accounts to balance but the trial balance is still out by £451.52.
If we get the trial balance to balance the front and back screen of the account number C030AST are different and changes are made to the sales ledger account.
There is a utility in help which corrects all the account balances and puts it right but then the reports are out again. We have amended the followg files to try and rectify the problem JDT1 and OACT are there any other files that we should be looking at in sql
Any help would be very much appreciated. Thank you

Answer 1

HI Elaine,
I am a bit unsure of what you have done but I hope you are not doing direct updates in the db through SQL.
You can check the postings that has been done on the control accounts with the following queries:
Suppliers:
SELECT T0.[Account], sum(T0.[Debit] - T0.[Credit]) as 'Balance' FROM JDT1 T0 WHERE T0.[Account] <>  T0.[ShortName] and  T0.[ShortName] in (SELECT T0.[CardCode] FROM OCRD T0 WHERE T0.[CardType] = 'S') and  T0.[RefDate] <=[%0] GROUP BY T0.[Account]
Customers:
SELECT T0.[Account], sum(T0.[Debit] - T0.[Credit]) as 'Balance' FROM JDT1 T0 WHERE T0.[Account] <>  T0.[ShortName] and  T0.[ShortName] in (SELECT T0.[CardCode] FROM OCRD T0 WHERE T0.[CardType] = 'C') and  T0.[RefDate] <=[%0] GROUP BY T0.[Account]
Check if there are any unexpected accounts returned.
Hope it helps,
Jesper