Immediate payment request

HI and really hope someone can help / offer advice
I received an automated message this morning saying to pay my bill in full otherwise my service will be restricted.
I have been on direct debit, paying on the 7th of each month. Several weeks ago due to my wages date changing to the 28th/29th of each month, I used the automated changing of direct debit to alter the direct debit date from the 7th to 28th
I rang BT helpline over a week ago to verfiy the change had gone through fine and was informed by the operator that the DD was fine and payment was set up to be taken at the end of the month, as requested
Yet today, r'cvd this call as described above at 7.30am, so I rang BT helpline who stated I had to pay the amount in full and was unable to set up a DD until this was done. I explained everything and also as paid monthly, unable to pay this amount until the end of the month. The oprator said BT will 'cut off' phone and broadband on the 26th jan - and when I'm paid at the end of the month, they will then put the line back on with additional charges
This is a rotton situation to be in and it seems no one will or are able to help. I'd so appreciate anyone's help or advice in how they are allowed to do this - change everything without letting me know and have operators tell me conflicting things. I have done all possible re change of DD yet all has been messed up and I have to somehow sort things through BTs error
Thanks

Hi irene58,
Welcome to the community and thanks for your post.
I'm sorry that you've been told you're going to be cut off when you've did everything you can to make sure your direct debit dates have been changed.
No need to worry as we'll pick this up and get you sorted out from here. Click on my username and under the "about me" section of my profile you'll see the link to send us over your details.
Thanks,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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We want to post vender down payments request and make the relation with the purchase order.
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Edited by: M. van den Eshof on Mar 12, 2010 1:10 PM

Dear Martien,
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Hi Gurus
I want to post vender down payments request and make the relation with the purchase order.
Up to now the systems ask for the purchase order number (mandatory) and the line item number (mandatory)
As we have with our customer PO's with sometimes more than 100 line items, we do not want to relate down payments request for every PO line item.
Is it possible to link the total amount of the down payment request to the purchase order as a whole(we can say as Header), so without the line item numbers.
Actually looking for any screen exit is available for that or any other way.
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Check for FI user exits in this link
http://wiki.sdn.sap.com/wiki/display/ERPFI/UserExitsin+FI
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http://wiki.sdn.sap.com/wiki/display/ABAP/Find%2bApplication%2bclass%2bwith%2bExits%2band%2bBadis%2bfor%2ba%2bTransaction
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Down payment request to the purchase order as a whole

Hi Gurus
I want to post vender down payments request and make the relation with the purchase order.
Up to now the systems ask for the purchase order number (mandatory) and the line item number (mandatory)
As we have with our customer PO's with sometimes more than 100 line items, we do not want to relate down payments request for every PO line item.
Is it possible to link the total amount of the down payment request to the purchase order as a whole(we can say as Header), so without the line item numbers.
Regards
RK

Hi
Actually looking for any screen exit is available for that or any other way
Rgs
RK

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Hi
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Immediate payment request

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