Impact on existing Incident management after implementing Charms

Dear All,
We are going to implement Charms( Change Request management) on a system where incident management is already configured. Before implement it, I need to find whether it will impact on existing incident management system. Actually, i am new to Charms so dont have much idea. could anyone please tell whether there wiill be any impact on existing incident management??.
Thanks in advance. points will be awarded.

Hi Rahul
It won't impact your existing setup as Incident Management has different transaction type and process as compared to charm
Both can be integrated with each other or can work alone as requirement serve by them is different.
further even users are common they will have different security roles assigned to them because SAP provides different set of pfcg roles
hope this clarifies.
thanks
Prakhar

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Screen shot:
===========================
Event id: 21033
103
101
21403
21402
5399
1000
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Below are the contents of the event log
21033:
========
The Management Group CINSCOM was removed from the Microsoft Operations Manager Agent.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
=======================================================================
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==========
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For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
======================================================================
Event id:101
=========
HealthService (2912) The database engine stopped.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
==========================================================================
Event id :21403
============
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cinmlgc25.e2k.ad.ge.com false
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For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
================================================================================
Event id:21402
=============
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=================================================================================
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==========
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===================================================================================
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==============
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============
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=======================================================================================
Can any one please help...

Hi,
Based on my understanding, that you re-installed your SCOM, and now everything works fine. You want to know that why your SCOM run into problem 6 months before, right?
According to the event logs in your agent, we could not tell what happened to your Operation manager. What I can see is that the management group was removed from the agent then. And there are some errors when moniored by the former management group.
I would like to suggest you check out what actions have you do on your former management group 6 months before. Maybe we can check the operation manager logs on your management server.
Regards,
Yan Li
Regards, Yan Li

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Ralph
Edited by: Ralph Dollinger on Oct 18, 2010 12:02 PM

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Note
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Impact on existing Incident management after implementing Charms

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