Import Flare libarries
Flare is an
awesome
data vizualization toolkit. Flare is a collection of
ActionScript 3 classes for building a wide variety of interactive
visualizations. For example, flare can be used to build basic
charts, complex animations, network diagrams, treemaps, and more.
Flare is written in the ActionScript 3 programming language and can
be used to build visualizations that run on the web in the Adobe
Flash Player. Flare applications can be built using the free Adobe
Flex SDK or Adobe's Flex Builder IDE. Flare is based on prefuse, a
full-featured visualization toolkit written in Java. Flare is open
source software licensed under the terms of the BSD license, and
can be freely used for both commercial and non-commercial purposes.
Now, I downloaded the
flare.prefuse-alpha
visualization toolkit, from the
flare.prefuse.org site.
Following the steps in the
Flare tutorial,
for the life of me I can't seem to import the flare libraries
into the Tuturial project within Flex Builder.
How do you import projects into another project? I'm able to
import the libraries so that they appear in the Flex Builder's
Navigation pane. I go through the "
Importing a libarary with another project" steps mentioned
below. When I click "OK" to add a project, the project name (eg.
flare.util) does not appear in the Library Path window. Further,
when I use a statement to reference the library, such as import
flare.animate.Tween, the FB2 compiler returns an error, "Definition
flare.animate:Tween could not be found".
Specifically, the flare tutorial states:
Importing Libraries
Before proceeding, make sure you have the flare libraries
loaded as projects within Flex Builder. You should have already
unzipped the flare files into your main Flex Builder workspace
directory. The next step is to import them into the Flex Builder
environment:
- Make sure you are in the "Flex Development" perspective.
- Right click the navigator pane on the left.
- Select "Import..." in the popup menu.
- In the dialog, select "General > Existing Projects into
Workspace" and click the "Next" button.
- Use the "Select root directory" widgets to navigate to
your Flex Builder workspace directory
- You should now seen the flare projects listed in the
"Projects:" panel
- Make sure all flare.* projects are selected and then click
the "Finish" button.
You should now see all the flare projects in the Navigator
pane. You can now browse the source code for each of the
sub-libraries.
Overview of the flare libraries
Here is a quick overview of the various flare projects:
flare.animate: animation library (depends on flare.util)
flare.data: library for loading data sets, useful, but still
under development (depends on flare.util)
flare.demos: an application project showcasing a number of
visualization demos
flare.physics: a physics engine, useful for physical effects
or force-directed layout (no dependencies)
flare.query: a query processor for ActionScript objects
(depends on flare.util)
flare.util: a set of utility classes shared by all projects
(no dependencies)
flare.vis: the flare visualization components and operators
(depends on flare.util, flare.animate, and flare.physics)
If a project has a dependency, you will need to import all
dependent projects into your application. We now describe how to do
that.
Importing a library within another project
Now we need to adjust our project settings so that we can
make use of the flare libraries. Just follow these steps:
1. In the Navigator pane, right click the top folder of the
"Tutorial" project
2. Click "Properties" in the context menu
3. In the resulting dialog, click "ActionScript Build Path"
in the left panel (it should be the 3rd item from the top)
4. Click the "Library path" tab in the right panel
5. Click the "Add Project" button
6. You should now see a list of projects, including all the
flare libraries.
7. Select "flare.util" and then click "OK"
You've now added the flare.util libraries to your project,
and can use any of the classes it provides. Repeat steps 5-7 above
for the "flare.animate", "flare.physics", and "flare.vis" projects.
(We will be using the flare.animate classes in this part of the
tutorial, and then adding in the flare.vis classes in the next
part, so we might as well import them all now). "
My directory structure for the Tutorial project is:
C:\Documents and Settings\Ron Barrett\My Documents\Flex
Builder 2\Tutorial
Can you help to explain to me how to import the flare
libraries so that they are available to the Tutorial project?
Man, if you can help me out with this I'd be REALLY
grateful!!
All the best,
Ron
Using Flash Builder 4.7, this is how I got it to work:
1) In the Navigation window (or "Package Explorer") right click the flare folder, and choose Properties.
2) In the Dialog that appears, select Flex Library Compiler in the list on the left.
3) Click the radio button that says "Use a specific SDK:". Then select Flex 3.6A from the dropdown.
4) Click Apply. Then OK.
5) Close the file, in this case I am using the Tutorial.as file that the Flare tutorial suggests. Open the file again and the error on the import line should be gone.
Similar Messages
-
Flare is an awesome data vizualization toolkit. Flare is a
collection of ActionScript 3 classes for building a wide variety of
interactive visualizations. For example, flare can be used to build
basic charts, complex animations, network diagrams, treemaps, and
more. Flare is written in the ActionScript 3 programming language
and can be used to build visualizations that run on the web in the
Adobe Flash Player. Flare applications can be built using the free
Adobe Flex SDK or Adobe's Flex Builder IDE. Flare is based on
prefuse, a full-featured visualization toolkit written in Java.
Flare is open source software licensed under the terms of the BSD
license, and can be freely used for both commercial and
non-commercial purposes.
Now, I downloaded the
flare-prefuse
visualization toolkit, from the
flare-prefuse.org site.
Following the steps in the
Flare Tutorial,
for the life of me I can't seem to import the flare libraries into
the Tuturial project within Flex Builder.
How do you import projects into another project? I'm able to
import the libraries so that they appear in the Flex Builder's
Navigation pane. I go through the "
Importing a libarary with another project" steps mentioned
below. When I click "OK" to add a project, the project name (eg.
flare.util) does not appear in the Library Path window. Further,
when I use a statement to reference the library, such as import
flare.animate.Tween, the FB2 compiler returns an error, "Definition
flare.animate:Tween could not be found".
Specifically, the flare tutorial states:
Importing Libraries
Before proceeding, make sure you have the flare libraries
loaded as projects within Flex Builder. You should have already
unzipped the flare files into your main Flex Builder workspace
directory. The next step is to import them into the Flex Builder
environment:
- Make sure you are in the "Flex Development" perspective.
- Right click the navigator pane on the left.
- Select "Import..." in the popup menu.
- In the dialog, select "General > Existing Projects into
Workspace" and click the "Next" button.
- Use the "Select root directory" widgets to navigate to your
Flex Builder workspace directory
- You should now seen the flare projects listed in the
"Projects:" panel
- Make sure all flare.* projects are selected and then click
the "Finish" button.
You should now see all the flare projects in the Navigator
pane. You can now browse the source code for each of the
sub-libraries.
Overview of the flare libraries
Here is a quick overview of the various flare projects:
flare.animate: animation library (depends on flare.util)
flare.data: library for loading data sets, useful, but still
under development (depends on flare.util)
flare.demos: an application project showcasing a number of
visualization demos
flare.physics: a physics engine, useful for physical effects
or force-directed layout (no dependencies)
flare.query: a query processor for ActionScript objects
(depends on flare.util)
flare.util: a set of utility classes shared by all projects
(no dependencies)
flare.vis: the flare visualization components and operators
(depends on flare.util, flare.animate, and flare.physics)
If a project has a dependency, you will need to import all
dependent projects into your application. We now describe how to do
that.
Importing a library within another project
Now we need to adjust our project settings so that we can
make use of the flare libraries. Just follow these steps:
1. In the Navigator pane, right click the top folder of the
"Tutorial" project
2. Click "Properties" in the context menu
3. In the resulting dialog, click "ActionScript Build Path"
in the left panel (it should be the 3rd item from the top)
4. Click the "Library path" tab in the right panel
5. Click the "Add Project" button
6. You should now see a list of projects, including all the
flare libraries.
7. Select "flare.util" and then click "OK"
You've now added the flare.util libraries to your project,
and can use any of the classes it provides. Repeat steps 5-7 above
for the "flare.animate", "flare.physics", and "flare.vis" projects.
(We will be using the flare.animate classes in this part of the
tutorial, and then adding in the flare.vis classes in the next
part, so we might as well import them all now). "
My directory structure for the Tutorial project is:
C:\Documents and Settings\Ron Barrett\My Documents\Flex
Builder 2\Tutorial
Can you help to explain to me how to import the flare
libraries so that they are available to the Tutorial project?
Man, if you can help me out with this I'd be REALLY
grateful!!
All the best,
RonHi Magicrebirth:
Jeff Heer, of UC Berkeley, responded to my question, which
was also posted on the SourceForge Flare forum. The following is
his reply, which solved my problem. The easy answer is simply to
download and install FlexBuilder beta version 3.
Sorry for your troubles! The tutorial was written and tested
with Adobe
Flex Builder 3 Beta, so one solution would be to use FB3
instead.
Another approach may instead be to do a clean import of the
projects.
To do this, first delete the following files in each flare
project:
.actionScriptProperties
.flexLibProject
.project
Next, you can manually set up each project. In Flex
Development mode,
right click in the Flex Navigator and select "New
> Flex Library
Project". Now create a new project. Flex Builder
acts strangely when
project names have a "." in them, so leave
the "." out of the name. For
example, type "flareutil" instead of
"flare.util". After typing the
name, click OK. There should now be a project named
"flareutil" in the
navigator pane.
Now rename the project: right-click the project and select
"Rename...".
Now add the "." back into name (for example
"flareutil" should become
"flare.util"). In a warning message pops
up, just dismiss it. The
project should now have the correct name and include the
files in the
flare.util folder.
Now we just need to setup the project settings. Right click
the project
and select "Properties". A dialog window
should appear. In the list on
the left, select "Flex Library Build Path".
Under the tab "Classes",
make sure the box next to the "flare"
package is checked (all sub
checkboxes should be checked as a result) -- this makes sure
all the
files are included with the project.
Finally, you need to set up any project dependencies. These
are
described in the Tutorial. For example, flare.animate has a
dependency
on flare.util. To specify this, click the "Library
path" tab in the
Properties dialog. Now click "Add Project"
and select the project to
add. After you've done that, the project should appear in the
"Build
path libraries:" list. Click the "Link
Type" setting under the newly
added project reference, click the "Edit"
button on the right, and
adjust the link type to "External". Now
repeat this for any other
project dependencies.
Repeat the above process for each of the included flare
projects. The
only difference is for flare.demos. For that project, create
a new
"ActionScript Project", NOT a
"Flex Library Project".
As you can see, this involves a bit of busy work, so
switching to Flex
Builder 3 may be simpler.
hope that helps,
-jeff -
Windows 8.1, PSE 11
I am having a number of issues including loss of import functionality from scanner, I can't drag and drop photos into the editor any more as well, or at least not after the first one. The crop function stops working after the first couple of photos. Then some freezing. A little added crashing. A plethora of other bizarre issues as well. This just stated happening a couple of days ago.
What I have tried:
Uninstall/Install.
Deleted preferences both before opening Editor (crontrol-alt-delete) and after opening it.
Kindly advise. Thanks!
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Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
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Required Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Required\
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Installed TWAIN devices: NONEFinal Update: ...god willing...
OK! Check it, like I said in previous posts I seemed to have narrowed it down to specific mp3s not converting and playing in their native sample rate which if paired with another sample would give you the "audio midi sync" error and basically screw up your clock! It appears mp3 files converting to mp3 using iTunes would not convert to the correct sample rate if set to something other than 44 in logic and cause this. A tad peculiar Apple iTunes won't work with Apple Logic. I was able to confirm this on two mac's via my friend in Florida. He's running Tiger and tried the same experiment and Booya! Mickey Mouse! It appears this insane week long adventure has came to an end (...god willing) with a super specific unlucky shot in the dark on my part finally revealed to be an perfectly normal function of Logic (obviously one i'm not fond of..) As far as the errors / crashes / system overloads / kernal panics I think I can sort those out to the mackie onyx satellite not being a good choice and trying to add and remove firewire devices in the middle of the sample rate mayhem. Wow! all I can say is, I'm glad it's over
Wish me a lot of luck in the future.. I'm sure i'll need it! -
CS6 Beta Bridge bug importing CS5 workspace names with apostrophes (Win 7, 64x)
When I installed the CS6 Beta and opened Bridge [using File > Browse in Bridge...] I noticed that my CS5 workspace name of "Mark's" was showing as "MARK'S". I tried creating a new workspace in CS6 Bridge with the name of "Marc's". No problem with the newly-created name. So, the problem must be just when importing workspace names with aprostrophes from previous Ps versions.
Side note: this CS6 Beta working great so far! Thanks to everyone.
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AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
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aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
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AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
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boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
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libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
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pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
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wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Collada 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Maximum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mean 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Measurement Core 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Median 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
MMXCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Picture Package Filter 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Range 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Variations 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
WIA Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThanks for the system info and the summary of the file issue. I'll check to see what's up with the apostrophes in the workspace names and forward to the Bridge folks, too.
Thanks,
Pattie -
Video quality changes when imported into Final Cut Pro
I have video files that I have imported from an external hard drive that were transferred from an HD camera. When viewing the footage directly from the hard drive, the quality is great. Once imported into Final Cut Pro, however, there are small "flares" (don't know how else to describe them) that appear for split seconds across the screen. The best way to describe it is if you are watching a television that has an antenna, there will be static or interferance on the image. This is barely noticable but I can't determine what would cause the decline in quality. My video settings are set to DV NTSC 48 kHz and wonder if this is the problem or if anyone knows of something else that I should change prior to importing.
Thank you so much for your help! I am technically challenged and STRUGGLING to say the least.
Some files are definitely H.264 and I can convert them to ProRes. I also have clips that are
DVCPRO HD 1080p25, 1,440 x 1,080 (1,888 x 1,062)
Linear PCM, 16 bit big-endian signed integer, 2 channels, 48000 Hz
Current Size: 1,440 × 810 pixels
Will I need to do anything to those as well?
Here is the question I'm afraid to ask because I think I know the answer already. Can I simply replace the clips in my sequence with the newly compressed ProRes files or do I have to change all of the video and sequence settings and then start all over? -
Importing word - not responding
I've been trying to import a Word 2003 document into version
x5 but I keep getting a message that says "Microsoft Word seems not
to be responding. Would you like to continue waiting for a
response?" I've tried starting a new project and importing the
document, as well as opening an existing project and importing the
document but neither method works. Does anyone have any
suggestions? Please help.It worked! Thanks Peter!
Now, I just have to troubleshoot the import. The images are
all out of whack, but I'll do another search on this forum before
posting my question. ;-)
I went to your site and found the information you provide on
importing invaluable.
FYI, I'm a freelance tech writer trying to decide between
RoboHelp 7 and Flare. I will be creating simple online help for web
applications from scratch, as well as updating and restructuring
complex help projects for robust client applications. I use Word
2000 and the Vista OS (long story, but I'm roped into it). I have
to make a decision quickly so I can get to work, so if you have any
advice please feel free to email me at: [email protected]
Thanks again! -
Film noise / lens flare in cs4?
Hi,
Years ago I used to use Premiere 6 - real old school!
It had a great effect, listed in the Quick Time folder within video effects, which allowed you to add film noise (random scratch marks) and lens flare so that your movie looked like it had been shot on an old super 8 or something similar.
I now have CS4 but can't find an the same effect in there. Surely it's possible to do - they can't have LOST an effect in development over all these years?!
Any ideas greatly appreciated!
cheersLooking at my XP version of WMM (not the more recent Live version), I see Film Age, Old, Older and Oldest, plus Film Grain. All could be useful.
One can also Keyframe the fixed Effect>Opacity to get "flicker." If one wants the "flicker" to go lighter, then just place a Color Matte (white) on Video Track 1 and the footage on Video Track 2, then apply those Keyframed Opacity Effect.
If you are thinking about doing the "aging" in Pr 6.0, you might want to look into doing an Export from CS4 and working on that. Something like DV-AVI Type II should be fine, but maybe even using the Lagarith Lossless CODEC (if Pr 6.0 supports it, and I think that it will), and then Exporting from Pr 6.0 to Lagarith.
If you use WMM, you would do similar, but I rather doubt that it will process the Lagarith Lossless CODEC (might want to experiment), and then Export as DV-AVI Type I. This file should Import into CS4 fine, though it is slightly different than DV-AVI Type II. One possible issue might be Video and Audio going OSS (Out Of Sync), but when this happens, it's usually static OOS, and not dynamic OOS, so it's easy to fix. Another workflow would be to Export as DV-AVI Type I and use a conversion program (plenty of free ones, like Prism) to convert to DV-AVI Type II.
One consideration is that since ultimate quality is not what you want, not even worrying about something like Lagarith Lossless, as a little more degradation might actually help you achieve your goal - Old Film.
Good luck,
Hunt
PS - Also, the Effect>Strobe might be useful? -
Photoshop CC very slow importing video [was: Hey i have this problem,]
i was using photoshop CC and everytime i tried to import a video it would make the whole computer really slow and i'd recieve the message "photoshop could not complete the video frames to layers command because the file could not be opened"... then i uninstalled Photoshop and reinstalled it and now when i try to import videos it takes a really long time to open it and make the layers. it also doesnt open wmv files, like it used to. I use windows 7 thanks
Please post you system info. Photoshop menu Help>System Info... copy Paste here.
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 35611 MB
Memory available to Photoshop: 37136 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.4084"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
glgpu[0].GLRendererID=1757
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20140912000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
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glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="Quadro 4000"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="340.84"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.5.18"
clgpu[0].CLBandwidth=7.49122e+010
clgpu[0].CLCompute=184.479
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 184.9G free
C:\, 224.2G, 100.1G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.2
Plugin.dll Adobe Photoshop CC 2014 15.2.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.54
PSArt.dll Adobe Photoshop CC 2014 15.2.2
PSViews.dll Adobe Photoshop CC 2014 15.2.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
Crosshatch 15.2.2
Crystallize 15.2.2
Cutout 15.2.2
Dark Strokes 15.2.2
De-Interlace 15.2.2
Dicom 15.2.2
Difference Clouds 15.2.2 (2014.2.2 x001 x003)
Diffuse Glow 15.2.2
Displace 15.2.2
Dry Brush 15.2.2
Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
Embed Watermark 4.0
Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
Flash 3D 15.2.2 (2014.2.2 x001 x003)
Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
Grain 15.2.2
Graphic Pen 15.2.2
Halftone Pattern 15.2.2
HDRMergeUI 15.2.2
HSB/HSL 15.2.2
IFF Format 15.2.2
IGES 15.2.2 (2014.2.2 x001 x003)
Ink Outlines 15.2.2
JPEG 2000 15.2.2
Kurtosis 15.2.2 (2014.2.2 x001 x003)
Lens Blur 15.2.2
Lens Correction 15.2.2
Lens Flare 15.2.2
Liquify 15.2.2
Matlab Operation 15.2.2 (2014.2.2 x001 x003)
Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
Measurement Core 15.2.2 (2014.2.2 x001 x003)
Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
Plastic Wrap 15.2.2
PLY 15.2.2 (2014.2.2 x001 x003)
PNG 15.2.2
Pointillize 15.2.2
Polar Coordinates 15.2.2
Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x001 x003)
Spatter 15.2.2
Spherize 15.2.2
Sponge 15.2.2
Sprayed Strokes 15.2.2
Stained Glass 15.2.2
Stamp 15.2.2
Standard Deviation 15.2.2 (2014.2.2 x001 x003)
STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
Vanishing Point 15.2.2
Variance 15.2.2 (2014.2.2 x001 x003)
Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
Face Control II 2.00
Fine Touch 3.25
GREYCstoration NO VERSION
ICO (Windows Icon) NO VERSION
Reduce Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.5.1
SuperPNG 2.0
Variations 14.2.1 (14.2.1 x001)
Plug-ins that failed to load: NONE
Flash:
Libraries
Adobe Color Themes
Installed TWAIN devices: NONE -
My company is considering a RoboHelp purchase. I need to
import 250+ topic Word documents. The problem is, we are still
running Word 2000, with no upgrades in sight. I saw that Flare
requires Word 2003, so that got me thinking I better check on this
with Robohelp.
Does anyone know if RH X5 or 6 (or both) require Word 2003?
I've used RH X5 to import Word docs in the past, but having worked
with so many versions of Word over the years, I honestly can't
remember what version of Word it was!
Thanks
T WaldoWelcome to the forum.
Both X5 and RH6 will work with Word 2000.
http://www.adobe.com/devnet/robohelp/articles/get_started.html -
Hi,
I'm new to Motion. I imported a graphic and placed a lens flare on it at a certain point it time. Then Imported it to FCP. Looks great until the lens flare comes on screen. It has a black box with it that takes up most of the screen. When I import it without the lens flare there is no black box. It's as though what is suppose to be transparent layer is not. Can anyone tell me how to fix this or what I did wrong?
ThanksProgress! You're right, it does, and I was too hung up on the M3 project to think of it that way.I changed the blend mode of the template in FCP to "add" and it did get rid of the black, but now it's too bright and is no longer completely opaque. Should I counter that change w/ a change to the blending in the Motion project? It is currently set to "add".
I have the (Round) National Guard logo spinning in, gaining opacity from zero, from the right with a lens flare flash on the way. It stops on the left after 15 frames and flashes, depositing a minuteman image before fading out. The whole thing lasts about a second and a half. The resulting minuteman looks like a ghost with increased brightness and an opacity of roughly 60-70%.
When I use the flare render effect in FCP I have to change the layer to "add" before it keys properly. When I do it in the Motion project it does not. The reason I didn't know until I got it into FCP is because I was running a black background in Motion. Now I'm running it in white and the flare still blacks out the background. Interesting that video will show through it.
Anyway, I'm talking all over... Hopefully you'll reply. Thanks, Mark. -
Convert Flare 10 project to Robohelp 11
I need to convert (or import?) a help project that was created in Flare. I'm currently using Flare 10 and I would like to switch back to Robohelp. I downloaded the trial version of Robohelp 11, but don't have a clue how to import my files. Thank you!
Hi, kgabby7
I have a free Flare to RoboHelp Project Converter which is described on my website. The description is somewhat out of date on the page. Email me at the address in my Forum Profile and I will send you the free converter via email attachment.
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com -
Flare to RoboHelp Converter announced
Last year at WritersUA and STC in Minneapolis, several folks
asked me if there is such a thing as a converter for taking a
MadCap Flare™ project and converting it to an Adobe®
RoboHelp® 7 project. After all, several other authoring tools
have methods of converting RoboHelp to their formats. Now there is
a Flare replacement for those who want to return to their familiar
favorite RoboHelp, or just want to migrate to an easy-to-use tool
that is powerful and author-friendly.
This was developed by my company and is not an Adobe product.
Latest details on the converter and how to obtain it for *free* are
on my site:
Flare
to RoboHelp Project Converter on Showmethedemo.com
As shown in the accompanying Adobe Captivate movie, the
converter is just an .exe and a .dll. You click on the .exe and
point it to a Flare .flprj file and then choose a folder to receive
the converter RoboHelp project. It doesn't take long and you simply
open the resulting .xpj in RH 7 and you're off to the races.
Before Adobe announced its support for RoboHelp, some authors
had tried Flare and were disappointed. One comment which is
typical, "I expected Flare to be RoboHelp-like in its interface
since some of the original developers were involved. Yet what I got
was a very technical developer-looking interface that had a steep
learning curve. I am a writer, not a developer and want my warm and
friendly RoboHelp interface back." Then there was concern about
Adobe's continued development. But now, after Adobe has
demonstrated its accelerated support with two releases in one year
and RoboHelp is now part of the brand new Technical Communication
Suite, it is clear that RoboHelp will remain the leader and
continue its innovation. (In this RoboHelp instructor's opinion, of
course
Note: The converter does a pretty good job, but there are
still some issues. Most have "workarounds". I'd appreciate any
feedback on this. I'm also going to be releasing the source code on
a Common Public License basis. Call it my welcome back to RoboHelp
in time for
WritersUA help
conference in Portland next week. Be sure to look up myself,
Peter Grainge, Rick Stone and David Locke while you're there. We'll
be around the Adobe booth. I believe our RoboHelp instructor friend
Matthew Ellison will be there as well.
Thanx and let me know how the converter works for you!
johnFollow up for anyone who may be dealing with the same issues: Flare creates pretty good HTML output but is no replacement for Framemaker for pdf output. The issues I have found so far are these: number styles do not come over accurately if they are used to reset outlines (like "O:"), thought they can be corrected after import in Flare. Table styles do not import correctly but can be corrected after import by changing a parameter and then changing the parameter back to the original value. Pdf linked images import with black boxes to the right. PNG files may not generate in pdf output. Pdf output file size is about twice that of FM for same documents. SVG linked images get corrupted (with text) with Flare output. Rotated cells in tables unrotate on import in Flare. I have been dealing almost daily with Flare tech support on these issues, and at least for me, Flare is no replacement for Framemaker if one is creating print output.
I haven't tested all these in Robohelp, but I know it does a better job with linked pdf images in Framemaker, but like Flare, unrotates table cells. Has anyone used Epublisher Pro as another alternative? -
I am trying to import external CSS in Edge Animate, Has anyone got a "simple" example showing this working that I could have a look at?
Hi Vivek,
Thanks a lot for replying, actually i am creating a short LAMP animation. In which i used Blur filter on the fire flares(SVG images), everything works just fine on google chrome, but for IE10 & Firefox the filter seems not working, so i need to know is it possible to override the fallbacks for the Blur Filter through external StyleSheet.
IE10 & firefox rendered Image, blur filter not working Google Chrome rendered Image, blur filter working perfectly
So, can you please guide me, what shall i do in maintaining quality of my graphics as well while such animation's. -
When you build an optic flare, how do you save it so you can use it in other projects .
I built an optic flare in After Effects and I would like to use it in other projects. How do I save it so I can use it in other projects? and duplicate it.
Thanks!Duplicate the AE project with the flare & rename it. Open the renamed project and delete EVERYTHING that isn't associated with the flare. Keep the comp and any nested comps you need to make it work. Other comps, extraneous footage and solids can go.
Now save it again.
When you want it, import the renamed project into a new project. -
Comparison of RH7 to the "F" word - Flare 4
All,
This is my first post and it's a doozy. I am the sole
technical writer at the business unit of my company. Our next
version of our main software product is moving to the .NET platform
which will require an overall of all documentation, including
screenshots, icons and procedures. I currently create online help
(in RH6) and printed installation and reference guides (in Word
2003). A lot of the same information is in the online help and the
printed reference manuals. I recognize the need for single-sourcing
and other technical writers in our corporation use Flare. My goal
is to enter/revise the information ONCE and then reuse it in the
online help and the printed documentation.
So here is the $64,000 question: How does RoboHelp 7 stack up
feature-by-feature to its arch-nememsis Flare 4? I apologize in
advance for using such profane language here. :D
Unfortunately being the sole technical writer doesn't give me
the time to evaluate both versions so I was wondering if anyone
knew of any resources that have done a direct feature comparison
(i.e. Feature X, Flare 4: yes, RH7: no).
Any help, suggestions, and comments would be greatly
appreciated.
Greg Davis
Senior Technical Writer
Consona ERPHi Peter:
I have no confidence in RH because I pay $1600 a year for
technical support and can't get support. There is such a disconnect
between ADOBE and their customers who do have RH. Let me correct
myself we have RoboInfo. We have had Robo for the past 5 years. For
the past 2 years when we have needed support and I call them they
never have a record of our service contract. After I send them the
information (after I've been transferred around the company at
least 5 times, and am always transferred back to the first person I
spoke to and put on hold longer and longer each time) then their
standard response is to un-install and re-install. You would think
that I would learn that after 2 years of this we wouldn't pay any
more $ for support and just un-install and re-install to get it
working. But now we can't uninstall and reinstall because then we
lose it altogether because we can't get activated again. I
suggested that they come up with a bogus default activation code
that will work or be able to download the software from their site
but have them remove the activation need from the program.
And being a paying support customer it would have been nice
for them to let us know that they would not support our product or
our version of RoboEngine any longer and not wait until our
RoboEngine crashed and then we found out they wouldn't support our
product any longer. We have to re-boot our servers every hour (or
more) during the course of the day because it crashes.
I truly in my heart believe that this is not a product they
really want to have in their cache of products, it is just one they
inherited and they do not really care about it.
I tried to look at past posts in the RoboInfo community in
order try to solve our problem, (I figure the historical files in
the forum may be able to give me an idea because we can't be the
only ones having this problem) but the past posts are not
available. In general discussion it says there are over 200 posts,
but when you go into it there are no posts, so what happended to
those old posts?
I am not saying that people on this forum flame each other,
but I sense a frustration with ADOBE that I don't see in the Flare
forum. The good thing in this forum are people like you who are
experts with RH are more helpful than the tech support people.
Maybe Flare won't be better and maybe it will. I have a
conference call set up with them and I am also setting up a
conference call with ADOBE for information to upgrade to 7.0. If we
go with the upgrade to 7.0 I can tell you now I will be giving the
technical support job (calling ADOBE) to one of my other
co-workers.
Customer service is very important to me. I remember the days
when you called ehlepTechnical Support and weren't transferred or
put on hold, and the standard answer wasn't "uninstall/reinstall."
They knew the product they were helping you with.
Sorry to vent, but we are getting killed today with e-mails
because our servers are crashing more than yesterday and our
customer service people are frustrated because they can't do their
jobs fully without the system so we feed them the information they
need since we can get into the projects manually.
Maybe you are looking for
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hi I am trying to create a follow up from opportunity as activity. The tranasaction history is not getting updated,we are crm 7.0. Rgds, Kate
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How can two people edit the same FCPX file? One company, so both people/computers share the same license. Example: I work on revision A and my boss takes it and makes revision B and gives it back to me using two separate computers.
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Iphoto 8 and photoshop elements 4
Just upgraded to iphoto 8. Cannot save photos I have edited in standard edit back in iphoto, only works in quick fix. All worked fine before upgrade any clues?
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Jsp:forward failed with 'Response already committed'
I got a "Response already commited" error when using logic:forward or jsp:forward inside a JSP page fragment that is part of a Struts Tiles layout. Here is the code fragment included in the layout.jsp. <%@ taglib uri="/WEB-INF/struts-logic.tld" prefi
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Trouble assigning security filters in Shared Services
In Shared Services/Application groups - right click on database to "Assign Access Control" and get the following error "Cluster Name specified is invalid" Anyone seen this one before? - thanks.