In app purchase failed but still got billed
I wanted to buy 51 gold for battle camp,so i tapped the option for 51 gold,and it prompted me for my password,so as usual i enter it in,and the circular loading icon shows up,and then asks me again whether i want to buy the 51 gold pack for confirmation,so i tap yes or buy,didnt really notice,and the loading icon popped up again and then it dissappeared,i checked my gold,3 gold left(that was the gold i left from previous transactions).So i got worried as this is my firt time and i restarted the app,still no gold,then it keeps prompting me to enter my password.I then turned on my computer and went to itunes and sure enough,i was billed.The date shows 28 december(today).So is there a fix to stop the app from prompting the signing in/password? I sent help requests to apple and pennypop(battlecamp publisher),any chance i will get refunded or be given my gold? P.S i was in the bedroom at the time of transaction and the internet was slow.
Thanks.
Start here
http://www.apple.com/support/itunes/contact/
and see what they can do to help you
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Infinity blade3, in-app purchase fail but paid it
Infinity blade 3 , I in-app purchase gold 4.99$ but it show error , I try again 6 times, its still error . But today I recieve bill payment 29.94$ form my credit card. How can i cancel this payment or how can I recieve correct gold ?
sorry, my english s very bad -_-..Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
HT4009 In app purchase failed, but card charged!
I made an in-app purchase which i never received but have been billed for - the report a problem does not allow me to explain - what do I do?
Start here
http://www.apple.com/support/itunes/contact/
and see what they can do to help you -
i signed in with an account that has a 6.99 dollar purchased app and pressed install but i got billed for it it should of been free
We won't know until you try the procedure. The reset will not affect the content of the iPod.
Stedman -
i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account to log in again and function properly, I shouldn't have to wait until I have a meagre £2.99 in my account again do I because I need the app store for other apps etc and updating, even if it is only 3 days I want my account back, I do not want nor did I give permission for the in-app purchase and would be happy for it to be returned/credited back so I can have MY account available for my IPhone.
Please can someone give me more information or let me know how else I can get my account working again, before pay day on tuesday.
Much appreciated, Paddy.
<Email Edited by Host>Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario -
i just purchased office but i got no product key in my receipt, do i need to wait till the cd arrives?
Welcome to Apple Support Communities
It will come in the box -
AAA authorization fails, but still command is executed...
Hi everyone,
i've implemented authorization and it basically works. The user can only use a limited set of commands (show int status, conf t, interface ethernet, interface gigabitethernet, interface fastethernet, shut, no shut).
Now I try to configure a loopback or Vlan interface, which should not be allowed.
COMMANDS IMPLEMENTED:
aaa authorization config-commands
aaa authorization commands 0 vty group tacacs+ none
aaa authorization commands 1 vty group tacacs+ none
aaa authorization commands 15 vty group tacacs+ none
line vty 0 15
authorization commands 0 vty
authorization commands 1 vty
authorization commands 15 vty
COMMAND AND OUTPUT FROM TESTING:
SWITCH(config)#int vlan 2
Command authorization failed.
DEBUG AAA AUTHORIZATION:
SWITCH#
Dec 7 14:31:50: AAA: parse name=tty1 idb type=-1 tty=-1
Dec 7 14:31:50: AAA: name=tty1 flags=0x11 type=5 shelf=0 slot=0 adapter=0 port=1 channel=0
Dec 7 14:31:50: AAA/MEMORY: create_user (0x46603F4) user='USER1' ruser='SWITCH' ds0=0 port=
'tty1' rem_addr='10.10.255.249' authen_type=ASCII service=NONE priv=15 initial_task_id='0', vrf= (id=0)
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): Port='tty1' list='SCAS' service=CMD
Dec 7 14:31:50: AAA/AUTHOR/CMD: tty1 (60725991) user='USER1'
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): send AV service=shell
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): send AV cmd=interface
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): send AV cmd-arg=Vlan
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): send AV cmd-arg=2
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): send AV cmd-arg=<cr>
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): found list "SCAS"
Dec 7 14:31:50: tty1 AAA/AUTHOR/CMD (60725991): Method=tacacs+ (tacacs+)
Dec 7 14:31:50: AAA/AUTHOR/TAC+: (60725991): user=USER1
Dec 7 14:31:50: AAA/AUTHOR/TAC+: (60725991): send AV service=shell
Dec 7 14:31:50: AAA/AUTHOR/TAC+: (60725991): send AV cmd=interface
Dec 7 14:31:50: AAA/AUTHOR/TAC+: (60725991): send AV cmd-arg=Vlan
Dec 7 14:31:50: AAA/AUTHOR/TAC+: (60725991): send AV cmd-arg=2
Dec 7 14:31:50: AAA/AUTHOR/TAC+: (60725991): send AV cmd-arg=<cr>
Dec 7 14:31:50: AAA/AUTHOR (60725991): Post authorization status = FAIL
Dec 7 14:31:50: AAA/MEMORY: free_user (0x46603F4) user='USER1' ruser='SWITCH' port='tty1' r
em_addr='10.10.255.249' authen_type=ASCII service=NONE priv=15
As you can see the reply from the Tacacs is a "FAIL", but still the command is executed.
RESULT:
SWITCH#sh run int vlan 2
Building configuration...
Current configuration : 38 bytes
interface Vlan2
no ip address
end
QUESTION:
I don't understand what the problem is...Since I get a FAIL from the Tacacs Server I assume that the configuration on that side is fine.
But why would the switch ignore a FAIL and still execute the command? Same problem exists with the Loopback-Interface.
Is this me not understandig the basic concept of AAA or is this some other problem?
The Switch is a Cisco WS-C3750-24TS (running c3750-ipbasek9-mz.122-50.SE2.bin).
The Tacacs runs Cisco Secure ACS4.2.0.124
Thanks,
TomHi Tom,
this is CSCtd49491 : TACACS+ command authorization for interface configuration fails .
The bug is currently in a Closed state, meaning that the "Bug report is valid, but a conscious decision has been made not to fix it at all or in all releases."
As far as I can tell, the impact is rather limited since the interface that gets created will have no effect unless the vlan exists, and even then the effect is minimal since it cannot be configured.
You may want to open a TAC case or work with your account team to get the bug re-opened if this is still a concern though.
hth
Herbert -
I have an iphone 4S, just downloaded the new iOS7 software. Most of my apps are gone, but still installed on the phone. How do I get the app icons back?
Try rebooting your iPad and see if they reappear.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If they still do not show up, make sure hat you don't have content restrictions set that could prevent certain apps from showing up on your iPad. Settings>General>RestrictionsAllowed Content.
if you still don't see them, connect your iPad to iTunes on your computer and you should see them in the iPad mini screens on the right side of iTunes after the iPad has been selected under "devices" and when you are in the apps pane of iTunes. -
When i made an in app purchase, I was told that I cannot connect to itunes store. I then checked my account, and it still charged me for the purchase, even though it failed. What do I now do?
These are user-to-user forums, to contact iTunes Support and find out why you are getting the message to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
In app purchase fail, money gone but no purchase
Hi, so I just done an in app purchase and was not given my purchase, but the credit from my iTunes was taken. Is there anyway I can fix this or get a receipt to send to the app creator in hopes of getting my purchase?
I did that. Clicking "report a problem" doesn't bring me to the screens shown on your link; it opens the Apple Support website. That's how i got here to ask the question.
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Hi guys please help me out here, I can't seem to do a simple in-app purchase for any of my games, but I can purchase any app from the AppStore on my iPhone 6. This have been going on for more than a week now. As a gamer I am truly disappointed .
I need my extra points by buying in-app purchases in games.
This "Your Purchase Could Not Be Completed" for assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." keeps on appearing whenever I tried to do the in-app purchases for my games.
I have sent the support iTunes team a long message but have not got any response from them for the past 4 days, when they said they will get back to me personally by email in 48 hours after sending them the report.
Please help me out guys, I've updated my payment details, the infos to the exact information of my credit card. Nothing seems to work.
It is very dissappointing
Thanks in advance!
CMG BROTHERSRestart your device and try again. If it fails, Delete your app and try again is my suggestion.
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HT1688 In app purchase failed and says to contact itoons.
The dark sommuner app keeps saying purchase failed and to contact Itoons. I can make purchases from other apps just not that one. What's wrong?
This is an automated reply, but an iTunes Store representative will be reviewing your request and will send you a personal response soon (generally within 48 hours). Meanwhile, you may find the following articles helpful. They address several common questions from customers:
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Candy crush says in app purchase complete but not downloaded
trying to purchase candy crush in app purchase and it says payment complete but not downloaded.when i click ok to download nothing happens.
Candy Crush is not an Apple product, so you will have to contact them or seek out their Help pages.
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Been experiencing the problem for a few days. I can't buy in app purchases. Tried signing out from my App Store so they would prompt me to sign in in the app but they told me my Apple ID or password is wrong. I thought my account was locked so I tried buying an app and it could work!! PLEASE HELP );
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action
Ask for assistance.
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