TS3367 Hi I am having trouble using facetime to a friend in europe.  I am in Canada.  Do I include all the country codes, or do i just use their number and that is all?

I am having a difficult time using facetime to call a friend in Europe  I am calling from Canada  Her phone number in France is 0607------
If I were to call using a regular phone call it would be 01133607------  (notice the 0 is left out in front of the 6)
Which do I use?  This latter one is not working.  please help
We both have wifi, and when she calls me it works but when I call her even through the phone icon and not contacts, it does not work.  I have used facetime to call Canadian friends in France with no problems.  I think I have the number wrong some how.
Thanks for your time

The international number for France starts with 0033... or +33..., followed by the mobile number without the "0"
Also check this article:
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
Message was edited by: Ingo2711

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