In Home Agent Fail

In Home Agent not available at this time. But not to worry, here's a hyperlink thats supposed to help you. Wait, hyperlinks need to actually open a browser? Since when?!

Hello JiveTurkey,
Sorry you are having trouble with our In Home Agent, I sent you a message please respond when you have a chance.
Thanks,
Shamika_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Similar Messages

In-Home Agent Fails - Supervisor Help Please!!!

I recently installed fios.
I have never been able to get the In-Home Agent to work properly.
The graphics overlap each other in places and some of the text runs off the right edge, making parts unreadable.
If that weren't bad enough, 99% of the time the imbedded links do not function at all. ( I finally did get the "Chat" link to work once, but that was an exercise in futility.)
I see this on 2 different computers.
I have just downloaded the latest & greatest version to my Win7 computer and there is no difference.
The Chat & email support is completely useless. They know less than I do. (I let one "tech" take remote control of one of my computers and his impatience with with a slow application resulted in him trying to open the program about 15 times; causing the computer to drag to a halt. I had to do a hard reboot to recover from his ineptness.)
I was able to set up my hotspot account only because someone here in the forum showed me how to find my way through the mind-boggling labyrinth that Verizon calls a web site to the setup form and application.
Why can't I get proper support for this problem?
Does anyone at Verizon really care?
It seems not.
Solved!
Go to Solution.

I point to and quote from http://forums.verizon.com/t5/FiOS-Internet/Verizon-In-Home-Agent-runs-on-my-system-MAC-OSX-but-does-...
a)
like the online version of the app at www.verizon.com/repair
you can do a lot of the functions of the app without all the bloatware.
b)
As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.
Personally I recommend that you uninstall it, and make sure you get all pieces of it
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

VZ In-Home Agent says I'm not connected to internet, but I am

I tried to setup Outlook 2007 to use my verizon.net email. Anyway I couldn't get it to work manually. So I downloaded VZ - In-Home Agent. Everytime I use it, it checks everything (network, wireless, router), when it gets to the point where it tries to have the router connect to the internet, the Agent says it can not connect to the internet. I am currently on the internet using that router. I disabled all firewall, virus scans, etc and it keeps saying "You do not have an internet connection."
I select fix it and the agent runs
"Fix my Fios Internet Connection"
It passes Browser health Check, wireless adapter, wired adapter, Checking Lan Connectivity,
Checking for internet connection of Fios Router. That fails and it tells me to reboot my OMT or something, it's the big FIOS box on my wall in the basement. I reboot it and follow the instructions. I then get this error:
A connection could not be established between your computer and the FIOS Router. You can also try the following:
1.Reboot your computer. (Did).
2.Check if you are able to connect to the internet using any other computers. (I can and I can with this one too)
Can someone help me?

Sounds like In Home Agent is bugging out.. I would ignore it and continue manually setting up + troubleshooting your Outlook 2007 account.
As you said, you're setting up your verizon.net email so the settings should be as follows:
incoming server: incoming.verizon.net (incoming.yahoo.verizon.net if you have the Yahoo portal partner)
outgoing server: outgoing.verizon.net (outgoing.yahoo.verizon.net if you're Yahoo)
Outgoing server requires authentication
Username/pass for your Verizon account
Ports are default (110 + 25) ..
Is this how your account is set up in Outlook? What errors are you receiving when you try to send/receive?
Kevin
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Calendaring agent failed with error code 0x8000ffff Event id 8206 and 8207

Hi to all
We have an Exchange 2007 SP3 with Update Rollup 11 and all the user use Outlook 2003 with SP3.
Suddenly in our Exchange Server we have start to receive a lot of 8206 and 8207 EXCDO errors in the Application.
Event Type: Error
Event Source: EXCDO
Event Category: General
Event ID: 8206
Date:  5/2/2015
Time:  11:17:41 πμ
User:  N/A
Computer: EXCHANGESRV1
Description:
Calendaring agent failed with error code 0x8000ffff while saving appointment.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 48 72 53 61 76 69 6e 67   HrSaving
0008: 41 70 70 74 3a 3a 48 72   Appt::Hr
0010: 43 68 65 63 6b 50 61 74   CheckPat
0018: 74 65 72 6e 20 66 61 69   tern fai
0020: 6c 65 64 2e 20 4d 61 69   led. Mai
0028: 6c 62 6f 78 3a 56 61 73   lbox:x
0030: 73 69 6c 69 73 2e 4b 6f   xxxx.xxx
0038: 6e 74 6f 67 69 61 6e 6e   xxxxxxx
0040: 69 73 40 45 55 52 4f 43   xx@xxxx
0048: 48 41 52 54 49 4b 49 2e   xxxxxxx.
0050: 47 52                     GR
Event Type: Error
Event Source: EXCDO
Event Category: General
Event ID: 8207
Date:  5/2/2015
Time:  11:19:41 πμ
User:  N/A
Computer: EXCHANGESRV1
Description:
Calendaring agent failed with error code 0x8000ffff while deleting appointment.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 48 72 44 65 6c 65 74 69   HrDeleti
0008: 6e 67 41 70 70 74 3a 3a   ngAppt::
0010: 5f 48 72 47 65 74 42 75   _HrGetBu
0018: 73 79 49 6e 66 6f 20 66   syInfo f
0020: 61 69 6c 65 64 2e 20 4d   ailed. M
0028: 61 69 6c 62 6f 78 3a 56   ailbox:x
0030: 61 73 73 69 6c 69 73 2e   xxxx.xxx
0038: 4b 6f 6e 74 6f 67 69 61   xxxxxxxxx
0040: 6e 6e 69 73 40 45 55 52   xxx@xxx
0048: 4f 43 48 41 52 54 49 4b   xxxxxxxx
0050: 49 2e 47 52               I.GR
All the errors come ONLY FROM 1 USER.
How can i fix this errors?
If you require any further information do not
hesitate to let me know
Thanks and regards.

You must ask in Exchange forum
https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver

In-Home Agent and Windows 7, 64 bit

I tried this earlier in response to a message and got no response. I will try again. The In-Home Agent may be supposed to work with Windows 7, but it falls quite short on my Windows 7-64. The TV section is fogged out and has no information. It will not retrieve SSID or WEP keys, but only comes up with a blank screen (i.e. nothing happens). It finds no Verizon e-mail on my computer. There is a possible javascript problem:In closing the Agent, "an error has occurred in the script on this pageLine: 1Char: 1Error: Invalid Character URL: file://C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/hnm/js/contentslider.js
Besides the javascript error, another problem might be that my e-mail address is [email protected], which then relays it to [email protected] I am not about to change that. Can the agent be made to work properly?

davidh1 wrote:
Could you guys at least make it FAIL on Windows 7 64-bits? Every time I need something I get prompted and re-directed to use InHome agent. I have Windows 7 Ultimate 64-bit and the inhome agent takes liek 4-5 minutes to come up, the feedback button takes like 3 minutes to "load a form" and then gives you a blank page, nothing works. I hate it that something that should take 30 seconds to do causes me to spend 1/2 an hour fighting your software. The same goes for your website, unfortunately. I like Fios, but when I recommend it I tell people "Verizon has just about the WORST support software in the industry". Don't expect a lot from their web site, their voice mail on a PC, their order management system, etc., etc., etc". Very aggravated. Dave I have to agree with Dave. I also have W7 Ultimate x64 and I removed the V* sw because it was bloatware. Also, it's ridiculous that sometimes it takes forever for the V* website to load when I don't have a bandwidth issue (I've run speedtest while waiting for the V* site to load). As far as IHA, the messages weren't very helpful. When will V* start to care about the user experience, especially from a support perspective? I also tell everyone that FIOS is great, as long as it works. If you need help, fugitabotit! Ordering things on the web should be easy, like DirecTV, not a CF like the V* site. If I could get the HD D* signal, I'd go back, just because the user experience is so much better than V*...

VZ In Home Agent - Taking up all disk space

First off, my issue is resloved. Just throwing this out there for Verizon to take a look at.
My disk space would go from 250+ GB free in a few hours to 0 GB free. I couldn't figure it out.
After playing around a few days I found out it was the VZ In Home Agent. I had blocked it's access to the internet one my firewall popped up.
Removing the block on it thus cleared the issue out. There is a major flaw there. Not sure what it was attempting to connect for but it was taking up 250GB worth of my HD.
I have uninstalled all things Verizon since then.

Sounds like someone while making their programs forgot to place a cap on the size of the log files? I've seen that happen on a few web servers where if there was an issue with MySQL and PHP, would cause the MySQL Error logs to grow up to 700GB big in a matter of an hour before the server ran out of disk space and programs failed to run.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Verizon In Home Agent Annoyance

I do not want this thing running unless I choose to start it up. How do I disable autorun or if I can't do that, how do I uninstall it from Windows XP.
Solved!
Go to Solution.

KDBerg wrote:
First thing I tried, but there is nothing in the list of installed software called Verizon In Home Agent. Is it under some other program name?
I see it in my add/remove programs as
Vz In Home Agent
I also see it in my start menu as
Verizon->Fios->In Home agent
However I then STUPIDLY selected it and it said it had an update and I let it run.
The update didn't complete properly - they've messed up the msi installer package script
and after it fails my start up menu looks just like yours.
Try clicking on the last empty item in the menu, I did, it then completed the agent install and you can remove it normally

ORA-28544: connect to agent failed, probable Net8 administration error

HI WHEN I TRY TO QUERY SQL SERVER DATABASE FROM ORACLE IAM GETTING THE FOLLOWING ERROR
ORA-28544: connect to agent failed, probable Net8 administration error
External procedure agent received SQL or transactional RPC
CAN ANYONE HELP ME ON THIS

I've got the same error, help!!!
specs:
0. issues
#>cat /etc/issue
Welcome to SUSE LINUX Enterprise Server 9 (i586) - Kernel \r (\l).
1. Checking ODBC connection
#>cat /etc/unixODBC/odbc.ini
[myodbc01]
Description = my01
Driver = my01
Server = 192.168.0.xxx
Database = mysqldb
USER = oracle
Password = orapasswd
Port =
Socket =
Option =
Stmt =
#>cat /etc/unixODBC/odbcinst.ini
[my01]
Description = MYODBC351
Driver = /usr/lib/unixODBC/libmyodbc3-3.51.06.so
Setup = /usr/lib/unixODBC/libodbcmyS.so.1
FileUsage = 1
CPTimeout =
CPReuse =
#>isql myodbc01 oracle orapasswd
| Connected! |
| |
| sql-statement |
| help [tablename] |
| quit |
| |
SQL> select * from mytable;
| id| bug_id| reporter_id| bugnote_text_id| view_state| date_submitted | last_modified | note_type| note_attr|
| 51| 5 | 2 | 51 | 10 | 2007-06-08 13:06:40| 2007-06-08 13:06:40| 0 | |
| 50| 5 | 6 | 50 | 50 | 2007-06-08 13:05:54| 2007-06-08 13:05:54| 0 | |
| 49| 5 | 5 | 49 | 50 | 2007-06-08 13:01:05| 2007-06-08 13:01:05| 0 | |
| 48| 5 | 6 | 48 | 50 | 2007-06-08 13:00:42| 2007-06-08 13:00:42| 0 | |
| 47| 5 | 5 | 47 | 50 | 2007-06-08 12:59:49| 2007-06-08 12:59:49| 0 | |
| 46| 5 | 3 | 46 | 10 | 2007-06-08 12:58:27| 2007-06-08 12:58:27| 0 | |
| 45| 5 | 2 | 45 | 10 | 2007-06-08 12:46:20| 2007-06-08 12:46:20| 0 | |
| 44| 5 | 6 | 44 | 50 | 2007-06-08 12:45:52| 2007-06-08 12:45:52| 0 | |
| 43| 5 | 2 | 43 | 50 | 2007-06-08 12:44:42| 2007-06-08 12:44:42| 0 | |
| 39| 5 | 5 | 39 | 50 | 2007-06-08 12:37:48| 2007-06-08 12:37:48| 0 | |
| 40| 5 | 6 | 40 | 50 | 2007-06-08 12:41:06| 2007-06-08 12:41:06| 0 | |
| 41| 5 | 5 | 41 | 50 | 2007-06-08 12:41:41| 2007-06-08 12:41:41| 0 | |
| 42| 5 | 6 | 42 | 50 | 2007-06-08 12:43:04| 2007-06-08 12:43:04| 0 | |
SQLRowCount returns 13
13 rows fetched
SQL>
...so, it works
2. Configuring HS
#>hsodbc
Oracle Corporation --- WEDNESDAY JUN 13 2007 13:23:56.886
Heterogeneous Agent Release 10.2.0.3.0 - Production Built with
Driver for ODBC
#>cat /home/oracle/Ora10g/hs/admin/initmantis.ora --SID=mantis
HS_FDS_CONNECT_INFO = myodbc01
HS_FDS_TRACE_LEVEL = ON
HS_FDS_SHAREABLE_NAME = /usr/lib/libodbc.so
set ODBCINI=/etc/unixODBC/odbc.ini
#>cat /home/oracle/Ora10g/network/admin/listener.ora
LISTENER =
(ADDRESS_LIST=
(ADDRESS=(PROTOCOL=tcp)(HOST=localhost)(PORT=1521))
(ADDRESS=(PROTOCOL=ipc)(KEY=MANTIS)))
SID_LIST_LISTENER=
(SID_LIST=
(SID_DESC=
(SID_NAME=mantis)
(ORACLE_HOME=/home/oracle/Ora10g)
(PROGRAM=hsodbc)
CONNECT_TIMEOUT_LISTENER = 5
#>cat /home/oracle/Ora10g/network/admin/tnsnames.ora
mantis =
(DESCRIPTION=
(ADDRESS=(PROTOCOL=tcp)(HOST=localhost)(PORT=1521))
(CONNECT_DATA=(SID=mantis))
(HS=OK)
3. Creating 'n testing db link..
#>sqlplus ...
SQL*Plus: Release 10.2.0.3.0 - Production on Wed Jun 13 13:53:00 2007
Copyright (c) 1982, 2006, Oracle. All Rights Reserved.
Connected to:
Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - Production
With the Partitioning, OLAP and Data Mining options
SQL>select banner from v$version;
BANNER
Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - Prod
PL/SQL Release 10.2.0.3.0 - Production
CORE 10.2.0.3.0 Production
TNS for Linux: Version 10.2.0.3.0 - Production
NLSRTL Version 10.2.0.3.0 - Production
SQL>create database link mantis_dblink connect to oracle identified by orapasswd using 'mantis';
Database link created.
SQL> select * from mytable@mantis_dblink;
SQL> select * from mytable@mantis_dblink
ERROR at line 1:
ORA-28545: error diagnosed by Net8 when connecting to an agent
Unable to retrieve text of NETWORK/NCR message 65535
ORA-02063: preceding 2 lines from MANTIS_DBLINK

Does the DVR/STB have to be on the LAN for In-Home Agent to work?

I'm a brand new user and am trying to learn the the new features that Fios brings to the party. When my install was done I asked that the wireless feature be disabled on the router (I have a good wired network for my PCs and they were all connected to the supplied router). All of my services work (TV, Ph, Internet) but I just noticed that when I go to In-Home Agent, the only selectable option is that for Internet. I have a sneaky suspicion that the DVR/STB are controlled over the network.
Can I connect the DVR to my wired network (Ethernet connection) and get the In-Home Agent functionality back?

Verizon boxes communicate with the LAN via MoCA. This is done over the coaxial cable. If you have guide information then that is working properly. Youy don't need wireless and the RJ-45 on the back of the STB is not active, so "hooking up" to your wired network would do no good.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

I rented a movie. I want to see it using different user on same mac for security reason. How can I do this? Home Sharing fails to do this, so far.

I rented a movie. I want to see it using different user on same mac for security reason. How can I do this? Home Sharing fails to do this, so far.

Copy the movie from the current library to the correct library.
iDevices can only sync to one library at a time.

Agents failing when sent as attachments (pdf or excel) in OBIEE 11g

Hello,
We have issue agents failing with following error when set up with attachment (pdf or excel only) either as Dashboard or Report. If the same agent is run as inline then the agent is working fine. OBIEE version is 11.1.1.6.0 unclustered.
[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: A fatal error occurred while processing the request. The server responded with: java.io.IOException: The system cannot find the path specified.
Error Codes: AGEGTYVF
Location: saw.rpc.mis.read, saw.subsystem.portal.pdf, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
We tried logging in as user/Administrator and running the report from catalog without any error. Also strangely this is evident in only a specific environment. Not sure what is causing the issue.
Please advise.
Thanks

What is the size of the attachments of reports you are trying to send thru Agents .? either PDF or EXCEL ?
What does you JavaHost log .?
I think this is a same Bug 14680611 : ERROR CODES: AGEGTYVF RUNNING AGENTS WITH LARGE REPORT AS EXCEL ATTACHMENT
If your are not able to download even smaller attachments/reports then, I would raise an SR with Oracle.
Let us know. Hope this Helps.!
Thanks,
SVS

Troubleshoot and Setup FiOS TV Programming with VZ In-Home Agent

VZ In-Home Agent is a tool that helps you setup and troubleshoot your FiOS TV programming. This tool is simple, easy-to-use and has information about various features of your FiOS TV programming along with quick fixes for most of the common problems. The best part of this tool is that it automatically identifies your services and provides customized help, obviating the need to wait for an agent.
VZ In-Home Agent helps with remotes, set top boxes, wiring diagrams, Program Guide, etc, quickly fixes your "no picture on TV" and "set top box" issues and helps with games, Widgets, etc.
Just download and install VZ In-Home Agent from http://www.verizon.com/connect/
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP, Vista or Windows 7
RAM: 384 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the Vz In-Home Agent)

When will this new service support Mac OS, only Windows right now

In-Home Agent for Mac doesn't work - never has

I signed up for FIOS service several months ago and have never been able to get Verizon In-Home Agent to work. I can get as far as the level shown below, but when I select one of the grayed options, I get the spinning icon. (See it at lower left corner of the window.) That lasts for a few minutes, then nothing happens - it just goes back to the same window.
I even tried clicking the "Click here to provide your Feedback." I get the same icon (hard to see, but it's to the left of that link), then back to the same window.
Running Mac OS X 10.6.8.
Any ideas?

I just got FIOS in my all-Mac household. Nothing works for the Mac in FIOS. Not the FIOS t.v. widgets, In-Home Agent or anything else. Verizon is the most Mac unfriendly telecom company I've ever seen. Ironic if you think about what its products are.
All that will work on a Mac is that it will connect to the Internet. Period.
Verizon, would it really be too much cost or trouble to develop more Macintosh options?

Why call between WebClient agents fails?

Hi,
I have just recently installed the mySAP CRM 4.0 IC WebClient (CRM40 SP00).
I have been testing the installation with CCS (Contact Center Simulator) and for a basic CCS supported tests (Inbound Phone call, Outbound Phone call, Chat) everything seems to be ok, but a call between WebClient agents fails due to an java error. The Phone Call between WebClients which should work according the CCS webpage.
What should I do to get WebClient agents to call each others? Any configuration or customization tips? Note that I do not have CC integration in place, just the IC WebClients.
Here is the test done in details and the error reported by WebClient:
0) I restarted SAP CRM to be sure no pending sessions exists
1) Open the CCS to see that no agents are logged in with WebClient
2) Login as java_ic with WebClient
3) CCS shows java_ic Workmode (=status) as 'Not Ready'
4) Switch java_ic to ready by from the WebClient
5) CCS shows java_ic Workmode (=status) as 'Ready'
Then I do the same for agent 'sap*' with another MSIE browser window. At this point, the CCS shows Workmode for both agents as 'Ready' and I have two WebClient browsers opened. I also verify that both has Phone selected from the channel selector in the WebClient.
6) With java_ic agent, I press the Dial Pad, enter the sap* agent phone
number (Phone: +15550002; shown in the CCS for both agents logged in) and then I press the Dial button on Dial Pad to call to +15550002.
6.1) After pressing the Dial button, the WebClient displays a pop-up in
the middle of the screen with info: "Your request is being processed." After this there is an Info message under the buttons in the WebClient for java_ic saying: "No account information found".
7) Java_ic WebClient shows that it's doing an outbound call and is 'Dialing' state.
8) sap* WebClient window has blinking button with labels 'Accept' and 'Reject'. So, it clearly got an notification of the Inbound Phone call coming from java_ic. But there is also an error message under the buttons in the same WebClient webbrowser screen (not in the JavaConsole, not in separate alert message this time) for sap*:
"Java error: type= APPLICATION ERROR, ID= GETIAD_FAILED, description=".
9) With sap* WebClient I cannot answer or reject the call. Nothing happens. The browser Status Bar says: javascript:void(0) when I press the Accept button.
10) At this situation, the CCS shows that the agents's sap* Workmode is
switched from the previous 'Ready' state to 'Not Ready' automatically (while the sap* WebClient status is still in Ready). So, the sap* automatically, due to the error, changed the status to 'Not Ready'.
11) java_ic remain on 'Dialing' status for all the time trying to get connected with sap*.
I got informed that the call between WebClient COULD BE seen as a "call transfer" between clients by the CRM system. This might be something to do with the problem in calling between WebClients.
Because the java_ic reports: "No account information found" when placing the Outbound Phone call, one could assume that account details should be passed along with the call transfer. Possibly sap* cannot receive the
inbound phone call due to a missing account information thus reporting java error: "Java error: type= APPLICATION ERROR, ID= GETIAD_FAILED, description=".
Best Regards,
Jani

[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
Your machine is slow because you loaded a bunch of third party junk on it.

In home agent

Should I uninstall In Home Agent to avoid getting this worm that it may carry in updates? Is Verizon doing anything about this problem reported several times on this forum?

The in home agent is a safe software. Not that I find it particuarly useful, but it is safe to install. Most people never have an issue with it. Some were infected, but not by the IHA software. They got infected by another piece of spyware/virus that infected the IHA software. But there is no fear or concern in the IHA software itself. It carrys the same risk that any piece of software has. No more, no less.
====================================================================================
Error exists between keyboard and chair.

In Home Agent Fail

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