Troubleshoot and Setup FiOS TV Programming with VZ In-Home Agent

VZ In-Home Agent is a tool that helps you setup and troubleshoot your FiOS TV programming. This tool is simple, easy-to-use and has information about various features of your FiOS TV programming along with quick fixes for most of the common problems. The best part of this tool is that it automatically identifies your services and provides customized help, obviating the need to wait for an agent.
VZ In-Home Agent helps with remotes, set top boxes, wiring diagrams, Program Guide, etc, quickly fixes your "no picture on TV" and "set top box" issues and helps with games, Widgets, etc.
Just download and install VZ In-Home Agent from http://www.verizon.com/connect/
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP, Vista or Windows 7
RAM: 384 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the Vz In-Home Agent)

When will this new service support Mac OS, only Windows right now

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Troubleshoot and Setup FiOS Connections with VZ In Home Agent

"VZ In Home Agent" is a new desktop tool (Major Enhancement to the earlier FiOS Connection Wizard) that helps with your FiOS services. This tool is simple, easy-to-use and has information about various features of your FiOS Services including 'How to Get Started' with Internet, TV and Phone services along with quick fixes for most common issues. Best part of this tool is that the tool identifies your services and provides customized help.
Just download and install this new helpful tool from http://www.verizon.com/connectionwizard/ and get connected to FiOS instantly. If you already have FiOS Connection Wizard installed on your computer, when you use it the next time, you will automatically be upgraded to this new tool.
Main Features:
Internet Help:
Helps fix internet connectivity issues
Sets up a wireless Internet connection for a computer
Retrieves your wireless network's SSID and WEP encryption key
Helps with Router Reset/Reboot
Finds information about your home network and other Verizon services
Email Help:
Easily sets up your Vz Email account on Outlook, Outlook Express and Windows Mail
Fixes Email Problems
Resets your password if you don't remember it now
Creates an Additional Email Account
TV Help:
Helps with Remotes, Set Top Boxes, Wiring Diagrams, Program Guide, etc
Quickly fixes your "No Picture on TV" and "Set Top Box" issues
Helps with Games, Widgets, etc
Phone Help:
Helps with setting up your Home Voice Mail and other calling features
Helps with Verizon Call Assistant features
Helps with FiOS Voice Account Manager
Instant Access to your Home Voice Mail Access Number
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP or Vista with Microsoft .NET 2.0 or higher
RAM: 384 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the FiOS Connection Wizard)
Message Edited by Kathleen on 08-17-2009 02:43 PM
Kathleen
Verizon Telecom
Online Center of Excellence
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

When will this new service support Mac OS, only Windows right now

Troubleshoot and Setup Verizon.net Email with VZ In-Home Agent

VZ In-Home Agent is a tool that helps you setup and troubleshoot your Verizon.net email services. This tool is simple, easy-to-use and has information about various features of your Verizon.net email along with quick fixes for most of the common problems. It also helps you manage (Create/Delete) additional email accounts and also proactively diagnoses issues with your Email Clients (Outlook, Outlook Express, Windows Mail). The best part of this tool is that it automatically identifies your services and provides customized help, eliminating the need to wait for an agent.
VZ In-Home Agent helps easily set up your Vz Email account on Outlook, Outlook Express and Windows Mail, helps fix email problems, resets your password if you don't remember it, and can help create additional email Accounts.
Just download and install VZ In-Home Agent from http://www.verizon.com/connect/
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP, Vista or Windows 7
RAM: 512 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the FiOS Connection Wizard)
Modem (High Speed Internet (DSL)): For wireless support, a Verizon-provided wireless gateway is required. (Vz In-Home Agent does not support setting up wireless connections on 3rd party routers)

When will this new service support Mac OS, only Windows right now

Steps to troubleshoot and get past common problems with Audition

When you encounter a problem with Audition, the following steps are often useful for getting past the problem and/or determining the cause of the problem:
1. Hold down SHIFT while you launch Audition
     This overrides the preference files and launches Audition using the default settings.
2. Manually rename or delete the preferences folder
     Step 1 only overrides certain preference files, while others such as Workspace preference files, may be the cause of the problem. Depending on your OS, locate the "5.0" folder in the location below and rename it or delete it.
     Windows XP: C:\Document and Settings\<username>\Application Data\Adobe\Audition\5.0\
     Windows Vista/7: C:\Users\<username>\AppData\Roaming\Adobe\Audition\5.0\ *
     Mac OS X: ~\Library\Preferences\Adobe\Audition\5.0\ **
          * "AppData" may be a hidden folder. You can type it into the location bar, or enable "Show Hidden Files" in Windows.
          ** This is your user-level Library folder, not the system-level tree.
3. Check your Audition Log.txt file
     To enable a log file with CS 5.5, you must create an empty file in your preferences folder called "Audition Log.txt" using notepad, text edit, or any other editor. After you create this file, launch Audition and if it fails, open and/or share the log file for more specific information about what's happening.
4. Check the Operating System console or error log
     Both OS X and Windows can track application errors, and if the problem is occurring outside of the application code - a driver conflict, for example - then the OS error report may be more informative than what we can get from the application.
     OS X: launch /Applications/Utilities/Console.app   Clear the view, then launch Audition and note any error messages that appear.
     Windows: launch Control Panel > Administrative Tools > Event Viewer > Windows Logs > Application then launch Audition and note any error messages that appear.
5. Re-install Audition
     If at this point, nothing has resolved the issue or the error logs are inconclusive, it's a good time to uninstall Audition, reboot, and reinstall Audition.
6. Obtain the full crash dump and send it to the Adobe team
     So you've walked through all the above steps, you've disconnected any external hardware interfaces to rule out any device or driver conflicts, and you've exhausted the basic troubleshooting steps. Visit http://forums.adobe.com/thread/900619 and follow the steps for your OS that Charles has documented to best obtain a full crash memory dump for Audition, and send that to [email protected] with a description of the problem and the steps you've taken, and we'll take a look.

Firstly yes these are common problems and secondly hopefully they will be fixed with updated software 2.1 which is due for release this coming Firday!

HT201272 I cannot view a movie I rented on iTunes. I have gone through all the troubleshooting and have reset my computer with no luck. My account had been debited and when I go to the movie's site, the price for the rental had increased. Help please!

I recently downloaded "Inequalirt For All," a movie by Robert Reich. I loaded $20 onto my iTunes account and there was a special where I could rent the movie for $0.99. I rented the movie but have not been able to download and play it. The error message says that there was a problem with my download even though it charged my account. I have gone through the troubleshooting steps and have reset my computer. The rental does not show up on my iPad or iPhone either. I would like to watch this movie! Please help! Thank you!

Hello Yazan1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Best of luck,
Mario

My wife has just had a new iPad and while Wifi works fine with it at home, at work it will not connect to the Wifi despite the correct password being entered. The 'waiting wheel' simply goes round and round next to the Wifi network attempting connection.

My wife has just had a new iPad and while the Wifi works fine at home, at work she is unable to connect after entering the correct password etc. The 'waiting wheel' simply spins next to the network attempting to connect. The iPad version is 5.1.1 and not the IOS 6 which seems to be problematic on the Wifi front. To add to the mystery my own iPad connects fine to my wife's place of work. Is it possible to take the manual settings from mine and connect that way? Or any other suggestions?

When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.

Fios modem,Problem with wire running to modem from bedroom

I have and I run a internet wire to my other room its about 10 to 15 feet ,going through the wall,and the PC is new and a very good one,at first it didn't work So we got another internet wire only work when it wanted to So we were told to get a new internet card (wrong). So I brought it in here and hook it up it works great NO Problems felt So sorry for my Dauther its most likely we got the wrong wire its black and the one the version uses is yellow.
My question is there different kinds of internet wires ,So I can get my dauther the right one.
Thank you so much

The color really has little to do with it. Any Cat5 or Cat6 ethernet cable should work. The router has auto crossover so it should connect regardless. Be sure you are plugging the cable into one of the LAN ports and not the WAN port on the router.
1. What operating system are you using?
2. What is the model of the router you are connecting to?
3. When you plug into the router, does the light for the port you plug into turn green? It should be the LAN # that corresponds to the connection you plugged into. No green light indicates a connection issue with the cable or Ethernet port on the router or PC.
4. Check the network connection on the system tray next to the clock. Does it have an red X on it? Icon with two montiors and a globe.
5. If you are running windows Vista or Windows 7, you can try the connection wizzard by right clicking on that icon and selecting connect to a network.
I hope this information gives you a starting point for troubleshooting. Also there is a tool you can download and possibly install on the computer to assist you in troubleshooting.
http://forums.verizon.com/t5/FiOS-Internet/Troubleshoot-and-Setup-FiOS-Connections-with-VZ-In-Home-A...

WVC54GC Installation and Setup files

I can't find the installation and setup files for WVC54GC version 1.1. The only files located on the download page is the firmware update and manual. But for WVC54GC version 1.0 the installation and setup files are available along with the manual and firmware update.
Should I assume that the version 1.0 installation and setup files will work with version 1.1?

If you can see the Setup wizard for WVC54GC v1.0, you can download and install it for the WVC54GC v1.1 from the Linksys/Cisco website or you can download it from the link: http://homesupport.cisco.com/en-us/support/cameras/WVC54GC

Remote Desktop compatible with Windows 7 Home Premium

I would like to see/hear/manipulate the various programs on my laptop....from my playbook....
I downloaded Remote Desktop for Blackberry Playbook (by Todd Grayson), but unfortunately I did not read the specificis of the app, and it does not work with Windows 7 Home Premium. My laptop windows version apparently allows you to access other computers remotely, but I cannot access my own ! Now I am afraid to download and pay for another app for fear it won't work either.
My playbook and my laptop are both on wifi. We have an E2000 router. I'd like to be able to access my computer via the playbook from within the house and from another location...(two different programs?)
Anybody have any suggestions? Word of warning.....Needless to say, I am not particularly tech savvy.....
Kathy

glad to hear it and do let us know
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Install and setup problem with Acrobat XI pro

I have downloaded the Acrobat XI Pro trial program, with no error messages. When I clisk on "setup.exe" the following error message appears, see screen shot :
"This patch package could not be opened. Verify that the patch package exixts and that you can access it, or contact the application vendor to verify that this is a valid Windose Installer patch package"
How do I get setup to start?

@Jeff -- Yes I did use theDownload assistant. Down load completed and assistant started the insall. Received the error message and install terminated. Searched for and found the install folder and have tried install by clicking on"setup.exe". Have not tried a fresh download, did the MSI logging, see next reply.
@LeoAdobeX -- I renamed the file\folder path and eliminated all spaces. Clicked setup.exe and received same error message.
Enabled MSI logging and tried setup.exe, received same error message. Have posted 2 most recent MSI files and the setup.ini file. Here are the links:
https://workspaces.acrobat.com/?d=SxkkNEXK*bJLZnkDjFdWiQ
https://workspaces.acrobat.com/?d=Mdt6KyNSpBViV3h2ZC2pUg
https://workspaces.acrobat.com/?d=AOxVXVIBozy1XrFDwzljoQ
Thanks for your help. Will stand by,

Opening file to automatically open and run program with input file

My program has the ability to save and open a text file with a custom extension. How do I make the system in which the program is being installed to recognize this file to open the program, AND how to I gather the input file in my program and load it.
Thanks
Solved!
Go to Solution.

Ok I have found on a different thread how to setup/register the file path association in the classes root. What I don't understand is how my program will know what the input file is. For example, the reg setting is C:/.../MyProgram.exe %1
When my program loads, is the %1 in the argc/argv part of the main thread? And if so, how do I debug/test this?
Thanks

Trying to setup FaceTime on iPad with aol email- it. Keeps saying verifying and it never sends an email

Trying to setup FaceTime on iPad with aol email- it. Keeps saying verifying and it never sends an email- any suggestions?

take a look at the link
IOS troubleshooting facetime
http://support.apple.com/kb/TS3367

I have 12 core with Quatro 4000 and 5770, I want to use dual monitor setup, monitors are NEC with Spectraview-II. How do I connect? 4000 only has 1 Display Port and 1 DVI. 5770 has 2 of each, if I use both 5770 Display Ports, does the 4000 contribute?

I just bought a 12 core with Quatro 4000 and 5770, I want to use dual monitor setup, monitors are NEC with Spectraview-II. How do I connect? 4000 only has 1 Display Port and 1 DVI. 5770 has 2 of each, if I use both 5770 Display Ports, does the 4000 contribute any work at all? I read where on a PC they would work together, but on a MAC they do not.
I read that Display Port has higher band width than DVI, NEC monitors for best performance they recommend using DIsplay Port.
When I was setting this up I looked at a Nvidia Quadro 4000, unfortunately it was for PC, it had 2 Display Ports, in the Mac version they reduce it to one. I did not think there could be a difference.
Mainly want to use it for CS6 and LR4.
How to proceed???
I do not want to use the Quadro 4000 for both, that would not optimize both monitors, one DP and 1 DVI. Using just the 5770 would work but I do not think the 4000 would be doing anything, and the 5770 has been replaced by the 5870.more bandwidth.
Any ideas, I am a Mac newbie, have not ever tried a Mac Pro, just bought off ebay and now I have these problems.
As a last resort I could sell both and get a 5870. That would work, I'm sure of that, it's just that I wanted the better graphics card.
Thanks,
Bill

The Hatter,
I am a novice at Mac so I read all I can. From what I understand the NEC monitors I bought require Display Port for their maximum performance. The GTX 680 only has DVI outputs. Difference from what I understand is larger bandwidth with the DP.
You said I have the 4000 for CUDA. I am not all that familiar with CUDA and when I do read about it I do not understand it.
A concern I have is, that if I connect the 2 high end NEC monitors via the 5770, using it's 2 Display Ports I would have nothing connected to the 4000. Is the 4000 doing anything with nothing connected? I read where in a PC system the 2 cards would interact but in a Mac system they do not.
Bottom line, as I see it, the 4000 will not be useful at all to me, since I want a dual monitor set-up.
So far the 5870 seems the best choice, higher band width than the 5770, and it has 2 Display Ports to optimize the NEC monitors.
I'm not sure how fine I am splitting hairs, nor do I know how important those hairs are. I am just trying to set up a really fast reliable system that will mainly be used for CS6 and LR4. Those NEC monitors are supposed to be top notch.

I just purchased an IMac with lion and I tryed to install an old math program that is for winmac running systems. When I try to boot the cd it comes up with a notepad window with a bunch of weird symbols and codes but the program will not start up.

I just purchase my first IMac with lion and I was trying to install a math program I bought 6 years ago. When I went to boot it off the disk while following the program instructions a window popped up with a note pad format with symbols and codes but the program would not download or open. How do I get this program to work? It is a mac compatible program by the way.

Your Mac probably does not know with which application to open the file and is opening a file with a text editor that really needs to be opened by the application itself. Try starting the application first, then use the File > open command to open the file.
As varjak paw comments, there isn't a "winmac" so that's not telling us anything.
Note that it is possible that software purchased 6 years ago may no longer run on your computer. Once we know what it is we can help more.

My husband and I share a new PC. We have different music tastes and each have an iphone. How can we both use our one computer and one itunes program with separate music libraries and separate iphones?

My husband and I share a new PC. We have different music tastes and each have an iphone. How can we both use our one computer and one itunes program with separate music libraries and separate iphones?

Each device only syncs waht you select.
Select only what you want for each phone.

Troubleshoot and Setup FiOS TV Programming with VZ In-Home Agent

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